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Tableau Cloud Degradation
Incident Report for Tableau External
Resolved
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing a degraded experience in prod-useast-a and prod-useast-b was successful. This incident is now considered resolved.
Posted Apr 15, 2024 - 17:12 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing a degradation in prod-useast-b. At this time, normal functionality has been restored, and we will continue to monitor the situation closely.

At this time the degradation within prod-useast-a remains mitigated.

Next update will be when new information becomes available.
Posted Apr 15, 2024 - 16:53 UTC
Investigating
Tableau Engineers are investigating a potential issue within prod-useast-b that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible.

At this time the degradation within prod-useast-a has been mitigated.

We thank you for your patience; our next update will be when new information becomes available.
Posted Apr 15, 2024 - 16:05 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing a degraded experience in prod-useast-b and prod-useast-a. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Apr 15, 2024 - 15:31 UTC
Update
Tableau Engineers are investigating a potential issue within prod-useast-b and prod-useast-a that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Apr 15, 2024 - 15:01 UTC
Investigating
Tableau Engineers are investigating a potential issue within prod-useast-b that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Apr 15, 2024 - 14:33 UTC
This incident affected: Tableau Cloud (United States - East - (prod-useast-a), United States - East - (prod-useast-b)).