Tableau Trust - Current Status

Tableau Online

Current Status

Available

Service Available

Last 30 Days

10az.online.tableau.com

8/4 Degraded

8/4/2016

RESOLVED: Unable to view Status or Settings page

Thursday August 4th, 2016 - 12:01 AM PDT to Thursday August 4th, 2016 - 8:00 PM PDT
Published on: Thursday August 4th, 2016 - 12:51 AM PDT Degraded

Update 8pm PT The issue is resolved. There will not be any further updates.

Update 7pm PT Hotfix for this issue is being released tonight. Next update will be provided at 10pm.

Update: 5pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 7pm.

Update: 2pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 5pm.

Update: 12pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 2pm.

Update: 8:00am PT Tableau development engineers are currently working towards the resolution of this issue. Next update will be provided at 12pm.

Since the upgrade of Tableau Online 10.0 some of our customers are reporting that they might be unable to access the Status or Settings page of their site. This is affecting only the users members of one site.
The current workaround for this issue is to manually edit the url of the page in order to access the correct one.

    For Status
  • From 10az.tableau.com/#/server/status to 10az.tableau.com/#/site/sitename/status.
  • From 10ay.tableau.com/#/server/status to 10ay.tableau.com/#/site/sitename/status.
  • From dub01.tableau.com/#/server/status to dub01.tableau.com/#/site/sitename/status.
    For Settings
  • From 10az.tableau.com/#/server/settings to 10az.tableau.com/#/site/sitename/settings.
  • From 10ay.tableau.com/#/server/settings to 10ay.tableau.com/#/site/sitename/settings.
  • From dub01.tableau.com/#/server/settings to dub01.tableau.com/#/site/sitename/settings.

We are currently working on this issue to get it resolved as quickly as possible and we apologize for the inconvenience.

Next update 08:00am PT (03:00pm UTC)

8/3 Degraded

8/3/2016

RESOLVED: Unable to view Status or Settings page

Wednesday August 3rd, 2016 - 5:18 PM PDT to Wednesday August 3rd, 2016 - 11:59 PM PDT
Published on: Thursday August 4th, 2016 - 12:03 AM PDT Degraded

Update 8pm PT The issue is resolved. There will not be any further updates.

Update 7pm PT Hotfix for this issue is being released tonight. Next update will be provided at 10pm.

Update: 5pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 7pm.

Update: 2pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 5pm.

Update: 12pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 2pm.

Update: 8:00am PT Tableau development engineers are currently working towards the resolution of this issue. Next update will be provided at 12pm.

Since the upgrade of Tableau Online 10.0 some of our customers are reporting that they might be unable to access the Status or Settings page of their site. This is affecting only the users members of one site. We are currently working on this issue to get it resolved as quickly as possible and we apologize for the inconvenience.

8/3 Maintenance

8/3/2016

Planned Maintenance: 10AZ Tableau 10.0 Upgrade

Wednesday August 3rd, 2016 - 1:00 PM PDT to Wednesday August 3rd, 2016 - 4:00 PM PDT
Published on: Friday July 29th, 2016 - 4:27 PM PDT Maintenance

On Wednesday August 3rd, 2016 between 1pm & 4pm PDT (8pm & 11pm UTC) Tableau Online will be upgrading to version 10.0, bringing you smarter, more powerful analytics.

This is a zero downtime upgrade with no impact to your site.

10ay.online.tableau.com

8/12 Maintenance

8/12/2016

Tableau Online - 10AY - Maintenance

Friday August 12th, 2016 - 7:00 PM PDT to Friday August 12th, 2016 - 11:00 PM PDT
Published on: Wednesday August 10th, 2016 - 5:15 PM PDT Maintenance

Update 11:00pm Pacific (6am UTC) Maintenance has been completed without issue.

On Friday, 8/12/2016 between 7pm and 11pm PDT (2am-6am UTC Saturday 8/13), Tableau Engineers will be performing a planned maintenance which will cause an impact to service for up to 4 hours. As always, we apologize for any inconvenience this might cause and appreciate your patience. The SOC team will post pertinent information to this Trust and update it when the maintenance is complete.

8/4 Degraded

8/4/2016

RESOLVED: Unable to view Status or Settings page

Thursday August 4th, 2016 - 12:01 AM PDT to Thursday August 4th, 2016 - 8:00 PM PDT
Published on: Thursday August 4th, 2016 - 12:51 AM PDT Degraded

Update 8pm PT The issue is resolved. There will not be any further updates.

Update 7pm PT Hotfix for this issue is being released tonight. Next update will be provided at 10pm.

Update: 5pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 7pm.

Update: 2pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 5pm.

Update: 12pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 2pm.

Update: 8:00am PT Tableau development engineers are currently working towards the resolution of this issue. Next update will be provided at 12pm.

Since the upgrade of Tableau Online 10.0 some of our customers are reporting that they might be unable to access the Status or Settings page of their site. This is affecting only the users members of one site.
The current workaround for this issue is to manually edit the url of the page in order to access the correct one.

    For Status
  • From 10az.tableau.com/#/server/status to 10az.tableau.com/#/site/sitename/status.
  • From 10ay.tableau.com/#/server/status to 10ay.tableau.com/#/site/sitename/status.
  • From dub01.tableau.com/#/server/status to dub01.tableau.com/#/site/sitename/status.
    For Settings
  • From 10az.tableau.com/#/server/settings to 10az.tableau.com/#/site/sitename/settings.
  • From 10ay.tableau.com/#/server/settings to 10ay.tableau.com/#/site/sitename/settings.
  • From dub01.tableau.com/#/server/settings to dub01.tableau.com/#/site/sitename/settings.

We are currently working on this issue to get it resolved as quickly as possible and we apologize for the inconvenience.

Next update 08:00am PT (03:00pm UTC)

8/3 Degraded

8/3/2016

RESOLVED: Unable to view Status or Settings page

Wednesday August 3rd, 2016 - 5:18 PM PDT to Wednesday August 3rd, 2016 - 11:59 PM PDT
Published on: Thursday August 4th, 2016 - 12:03 AM PDT Degraded

Update 8pm PT The issue is resolved. There will not be any further updates.

Update 7pm PT Hotfix for this issue is being released tonight. Next update will be provided at 10pm.

Update: 5pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 7pm.

Update: 2pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 5pm.

Update: 12pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 2pm.

Update: 8:00am PT Tableau development engineers are currently working towards the resolution of this issue. Next update will be provided at 12pm.

Since the upgrade of Tableau Online 10.0 some of our customers are reporting that they might be unable to access the Status or Settings page of their site. This is affecting only the users members of one site. We are currently working on this issue to get it resolved as quickly as possible and we apologize for the inconvenience.

8/3 Maintenance

8/3/2016

Planned Maintenance: 10AY Tableau 10.0 Upgrade

Wednesday August 3rd, 2016 - 1:00 PM PDT to Wednesday August 3rd, 2016 - 4:00 PM PDT
Published on: Friday July 29th, 2016 - 4:30 PM PDT Maintenance

On Wednesday August 3rd, 2016 between 1pm & 4pm PDT (8pm & 11pm UTC) Tableau Online will be upgrading to version 10.0, bringing you smarter, more powerful analytics.

This is a zero downtime upgrade with no impact to your site.

dub01.online.tableau.com

8/18 Degraded

8/18/2016

RESOLVED: Dub01 - Service Degredation

Thursday August 18th, 2016 - 3:31 PM PDT to Thursday August 18th, 2016 - 5:55 PM PDT
Published on: Thursday August 18th, 2016 - 3:31 PM PDT Degraded

Update 12:55am UTC The reindexing to the Dub01 pod is complete. Tableau Online Dublin is stable and service has been restored.

Update (11:33pm UTC): Tableau engineers continue to work on the issue. Some customers might receive an error when trying to access views.

Next Update: 1:30am UTC or sooner

Tableau Online - Dublin is currently in a degraded state. The SOC is currently investigating the issue and will update this post when new information becomes available.

8/15 Service Interruption

8/15/2016

RESOLVED: Tableau Online - Dub01 Unavailable

Monday August 15th, 2016 - 8:55 AM PDT to Monday August 15th, 2016 - 9:35 AM PDT
Published on: Monday August 15th, 2016 - 9:04 AM PDT Service Interruption

Resolved: This issue was resolved and service for Tableau Online - Dub01 has been restored.

Tableau Online for Dub01 is currently unavailable. Tableau Engineers are currently aware of this issue and are working towards a resolution. Note: This issue only affects customers in the Dub01 portion of Tableau Online

8/4 Degraded

8/4/2016

RESOLVED: Unable to view Status or Settings page

Thursday August 4th, 2016 - 12:01 AM PDT to Thursday August 4th, 2016 - 8:00 PM PDT
Published on: Thursday August 4th, 2016 - 12:51 AM PDT Degraded

Update 8pm PT The issue is resolved. There will not be any further updates.

Update 7pm PT Hotfix for this issue is being released tonight. Next update will be provided at 10pm.

Update: 5pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 7pm.

Update: 2pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 5pm.

Update: 12pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 2pm.

Update: 8:00am PT Tableau development engineers are currently working towards the resolution of this issue. Next update will be provided at 12pm.

Since the upgrade of Tableau Online 10.0 some of our customers are reporting that they might be unable to access the Status or Settings page of their site. This is affecting only the users members of one site.
The current workaround for this issue is to manually edit the url of the page in order to access the correct one.

    For Status
  • From 10az.tableau.com/#/server/status to 10az.tableau.com/#/site/sitename/status.
  • From 10ay.tableau.com/#/server/status to 10ay.tableau.com/#/site/sitename/status.
  • From dub01.tableau.com/#/server/status to dub01.tableau.com/#/site/sitename/status.
    For Settings
  • From 10az.tableau.com/#/server/settings to 10az.tableau.com/#/site/sitename/settings.
  • From 10ay.tableau.com/#/server/settings to 10ay.tableau.com/#/site/sitename/settings.
  • From dub01.tableau.com/#/server/settings to dub01.tableau.com/#/site/sitename/settings.

We are currently working on this issue to get it resolved as quickly as possible and we apologize for the inconvenience.

Next update 08:00am PT (03:00pm UTC)

8/3 Degraded

8/3/2016

RESOLVED: Unable to view Status or Settings page

Wednesday August 3rd, 2016 - 5:18 PM PDT to Wednesday August 3rd, 2016 - 11:59 PM PDT
Published on: Thursday August 4th, 2016 - 12:03 AM PDT Degraded

Update 8pm PT The issue is resolved. There will not be any further updates.

Update 7pm PT Hotfix for this issue is being released tonight. Next update will be provided at 10pm.

Update: 5pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 7pm.

Update: 2pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 5pm.

Update: 12pm PT Tableau development engineers are continuing to work towards the resolution of this issue. Next update will be provided at 2pm.

Update: 8:00am PT Tableau development engineers are currently working towards the resolution of this issue. Next update will be provided at 12pm.

Since the upgrade of Tableau Online 10.0 some of our customers are reporting that they might be unable to access the Status or Settings page of their site. This is affecting only the users members of one site. We are currently working on this issue to get it resolved as quickly as possible and we apologize for the inconvenience.

8/3 Maintenance

8/3/2016

Planned Maintenance: Dub01 Tableau 10.0 Upgrade

Wednesday August 3rd, 2016 - 11:00 AM PDT to Wednesday August 3rd, 2016 - 1:00 PM PDT
Published on: Friday July 29th, 2016 - 4:21 PM PDT Maintenance

On Wednesday August 3rd, 2016 between 11am & 1pm PDT (6pm & 8pm UTC) Tableau Online will be upgrading to version 10.0, bringing you smarter, more powerful analytics.

This is a zero downtime upgrade with no impact to your site.

8/1 Service Interruption

8/1/2016

Resolved: Tableau Online Dub01- Service Impact

Monday August 1st, 2016 - 8:35 PM PDT to Monday August 1st, 2016 - 9:30 PM PDT
Published on: Monday August 1st, 2016 - 8:49 PM PDT Service Interruption

Update: 9:30pm PT The issue has been resolved as of 9:30pm PT.

Tableau Online Dub01 is currently unavailable. Tableau Engineers are aware of the issue and investigating root cause. Next update: 10pm PT

8/1 Service Interruption

8/1/2016

Resolved: Tableau Online Dub01- Service Impact

Monday August 1st, 2016 - 3:11 PM PDT to Monday August 1st, 2016 - 5:42 PM PDT
Published on: Monday August 1st, 2016 - 3:13 PM PDT Service Interruption

Update: 5:42pm PT Service has been fully restored.

Update: 5pm PT As of 4:20pm PT Tableau Online Dub01 is available but in a degraded state. Users attempting to search or browse for workbooks will be unable to do so but the workbooks can still be accessed with a direct link. Next Update: 6pm PT

Update 4pm PT - Tableau Engineers are continuing to investigate the issue. Next Update: 5pm PT

Tableau Online Dub01 is currently unavailable. Tableau Engineers are aware of the issue and investigating root cause. Next update: 4pm PT

Planned Maintenance

Tableau Online Planned Maintenance

No maintenance planned

At this time, no Tableau Online maintenance has been scheduled.