Tableau Trust - Current Status

Tableau Online

Current Status

Available

Service Available

Last 30 Days

10az - California

2/10 Available

2/10/2017

No incidents in the last 30 days

Friday February 10th, 2017 - 1:13 PM PST
Published on: Friday February 10th, 2017 - 1:13 PM PST Available

No incidents in the last 30 days

10ay - California

2/18 Maintenance

2/18/2017

Tableau Online - 10AY - Maintenance

Saturday February 18th, 2017 - 10:00 AM PST to Saturday February 18th, 2017 - 11:00 AM PST
Published on: Wednesday February 15th, 2017 - 4:33 PM PST Maintenance

On Saturday, the 18th of February between 10am and 11am PST (6pm and 7pm UTC), Tableau engineers will be performing a planned maintenance which will cause an impact to service for up to 30 minutes.

As always, we apologize for any inconvenience this might cause and appreciate your patience.

2/16 Maintenance

2/16/2017

Tableau Online - 10AY - Maintenance

Thursday February 16th, 2017 - 3:00 PM PST to Friday February 17th, 2017 - 12:00 AM PST
Published on: Thursday February 16th, 2017 - 2:41 PM PST Maintenance

Update 12:00am PT: The work has been completed by Tableau Engineers. The delays for background refreshes and subscriptions are now back to normal. Thank you for your patience and and understanding.

Update 10:00pm PT: Tableau engineers are still bringing resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue. Next update at 12:00am PT or if new information becomes available sooner.

Update 7:45pm PT: Maintenance continues to Tableau Online 10AY. Engineers are actively engaged and are systematically bringing resources back online. During this time, background refreshes and subscriptions are likely to continue experiencing long load times. Next update at 10:00pm PT or if new information becomes available sooner.

We are currently undergoing some unplanned maintenance to Tableau Online. During this time background extract refreshes and subscription jobs may take longer to complete than normal.

Next update will come at 7pm PT or sooner.

2/10 Available

2/10/2017

No incidents in the last 30 days

Friday February 10th, 2017 - 1:13 PM PST
Published on: Friday February 10th, 2017 - 1:13 PM PST Available

No incidents in the last 30 days

us-east-1 - North Virginia

2/6 Degraded

2/6/2017

Resolved:US-East-1 Performance degradation

Monday February 6th, 2017 - 4:30 AM PST to Monday February 6th, 2017 - 7:26 AM PST
Published on: Monday February 6th, 2017 - 5:03 AM PST Degraded

Update:7:30am All functionality on the US-East-1 POD has now been restored. Tableau engineers continue testing and investigating the root cause of the degradation.

The third party vendors support as well as our engineers are still addressing this issue as fast as possible in order to restore the services.
Next Update at 9.00am PT or as soon as developments occur.

Update: US-East-1 is still experiencing technical issues. Customers might experience an inability to load dashboards and currently are unable to publish data or workbooks. Tableau engineers are addressing this issue. Next Update at 7.00am PT or as soon as developments occur.

US-East-1 is currently in a degraded state. During this time, affected users should expect to experience longer than normal loading times as well as intermittent failures if they try to publish. Our engineers are actively investigating the issue.

Next Update at 06:00am PST

dub01 - Dublin

1/28 Degraded

1/28/2017

Resolved: Dublin intermittent login issues

Saturday January 28th, 2017 - 5:15 PM PST to Saturday January 28th, 2017 - 5:40 PM PST
Published on: Saturday January 28th, 2017 - 5:59 PM PST Degraded

Update 7:00PM Pacific/3:00AM UTC- Resolved We have seen no issues since 5:40PM Pacific/1:40AM UTC and do not expect recurrence.

Customers may currently experience issues with login, exclusive to the Dublin environment.

Tableau engineers are aware and working towards resolution. Next update, 7:00 pm Pacific/3:00AM UTC or as additional details become available.

Planned Maintenance

Tableau Online Planned Maintenance

No maintenance planned

At this time, no Tableau Online maintenance has been scheduled.