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The Tableau Cloud - Europe UK (UK-A) environment will undergo scheduled maintenance on Oct 15 00:00 – 06:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window. We anticipate this work will take 6-8 hours to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Sep 29, 2022 - 22:19 UTC
The Tableau Cloud - United States - West - (UW2B) environment will undergo scheduled maintenance on Oct 15th, 15:00 – 21:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window. We anticipate this work will take 6-8 hours to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Sep 29, 2022 - 23:54 UTC
The Tableau Cloud - Canada - Quebec - (prod-ca-a) environment will undergo scheduled maintenance on Oct 15 15:00 – 21:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window. We anticipate this work will take 6-8 hours to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Sep 29, 2022 - 23:54 UTC
The Tableau Cloud - United States - West - (10AZ) environment will undergo scheduled maintenance on Oct 15 15:00 – 21:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window. We anticipate this work will take 6-8 hours to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Sep 29, 2022 - 23:50 UTC
The Tableau Cloud - United States - West - (10AY) environment will undergo scheduled maintenance on Oct 16th, 15:00 – 21:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window. We anticipate this work will take 6-8 hours to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Sep 29, 2022 - 23:59 UTC
The Tableau Cloud environment will begin enforcing multi-factor authentication for all site admins between October 10-28, 2022. For admins already using SSO or Tableau + MFA, you will not experience any disruption while logging in. For all other admins, you will be prompted to authenticate by setting up an MFA authenticator app before being able to access your Tableau Cloud site. For more information on this enforcement, including how to set up MFA for your Tableau Cloud site, visit https://help.tableau.com/current/online/en-us/to_security_mfa.htm. Posted on
Sep 27, 2022 - 16:29 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing a service disruption to Tableau Public was successful. This incident is now considered resolved.
Oct 5, 20:38 UTC
Investigating -
Tableau Engineers are investigating a potential issue within Tableau Public that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Oct 5, 19:38 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue that is causing users to be unable to activate Users or Sites within Tableau Cloud environments was successful. This incident is now considered resolved.
Sep 28, 21:23 UTC
Update -
Tableau Engineers are continuing to investigate the problem that is causing users to be unable to activate Users or Sites within Tableau Cloud environments. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
Sep 28, 19:39 UTC
Investigating -
Tableau Engineers are investigating a potential issue within Tableau Cloud and Tableau Public that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience our next update will be when new information becomes available.
Sep 28, 18:31 UTC