Your pod is shown in the first portion of the site URL after signing in. Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
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The Tableau Cloud environments will undergo scheduled maintenance on Saturday, February 3rd, from 18:00 to 20:00 UTC. During this time, customers aren’t able to log in to their Tableau Cloud sites, and scheduled background tasks such as extract refresh and email subscriptions are paused.
Any additional updates regarding this maintenance will be posted to Trust as new information becomes available. Posted on
Jan 26, 2024 - 20:31 UTC
Tableau Public will undergo a scheduled maintenance on Saturday, February 10th, from 17:00 to 01:00 UTC on Sunday, February 11th. During this time, customers may not be able to access Tableau Public.
While we will be working to reduce the amount of time our customers are impacted, please anticipate that this work will take up to 8 hours to complete as part of our program to provide greater customer consistency and faster feature delivery.
Any additional updates regarding this maintenance will be posted to Trust as new information becomes available. Posted on
Jan 26, 2024 - 03:55 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue with load a view and published datasource refreshes in Tableau Cloud 10AY, 10AZ, UW2B pods was successful. This incident is now considered resolved.
Feb 1, 18:38 UTC
Monitoring -
Tableau Engineers have implemented a solution to mitigate the issues with load a view and published datasource refreshes in Tableau Cloud 10AY, 10AZ, UW2B pods. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Feb 1, 18:19 UTC
Update -
Tableau Engineers are continuing to investigate issues with load a view and published datasource refreshes in Tableau Cloud 10AY, 10AZ, UW2B pods. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Feb 1, 17:12 UTC
Investigating -
Tableau Engineers are continuing to investigate an issue affecting extract refreshes in Tableau Cloud 10AY, 10AZ, UW2B pods. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Feb 1, 15:44 UTC
Update -
Tableau Engineers have identified the issue affecting extract refreshes in Tableau Cloud 10AY, 10AZ, UW2B pods. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Feb 1, 15:00 UTC
Identified -
Tableau Engineers are investigating a potential issue within Tableau Online that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Feb 1, 13:53 UTC