RESOLVED: Tableau Engineers have been able to successfully resolve this issue. During this incident, scheduled extract refreshes may have been impacted. If any extracts failed to refresh successfully during this time, customers can either manually refresh or wait until the next scheduled refresh.

We are investigating the root cause of this incident and will post an update with further details when our investigations are complete.

Impact Start: 6:25pm PT (8/2/2017)
Resolved: 3:50am PT (8/3/2017)

========================================================================================

We are still working on resolving the networking issue. We apologize for any inconvenience this is causing.

Next Update: 12:30am PT (8/3/2017)
=======================================================================================================

We are continuing to work on the networking issue and are continuing to take necessary steps to restore functionality as quickly as possible. We apologize for any inconvenience this is causing.

Next Update: 11:30pm PT
=======================================================================================================

Our Engineers are continuing to work this issue. At this point we have narrowed it to a networking issue and are taking all necessary steps to restore functionality as quickly as possible. We apologize for any inconvenience this is causing.

Next Update: 10:30pm PT
=======================================================================================================

Our Engineers are continuing to work this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next Update: 9:30pm PT
=======================================================================================================

Tableau Engineers are continuing to work this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next Update: 8:30pm PT
=======================================================================================================

Tableau Engineers are continuing to investigate the issue with Online. At this time we do not have any additional updates but we are changing the status of this notice to Service Impacted as we believe a majority of our customers are unable to log into their accounts. We apologize for any inconvenience this might cause.

Next Update: 7:30pm PT
=======================================================================================================

Tableau Engineers are currently investigating and issue with all Online environments. At this time customers might be experiencing an issue logging in or slowness while interacting with workbooks.. We apologize for any inconvenience this might cause.

Next Update: 7:20pm PT

RESOLVED: Tableau Engineers have been able to successfully resolve this issue. During this incident, scheduled extract refreshes may have been impacted. If any extracts failed to refresh successfully during this time, customers can either manually refresh or wait until the next scheduled refresh.

We are investigating the root cause of this incident and will post an update with further details when our investigations are complete.

Impact Start: 6:25pm PT (8/2/2017)
Resolved: 3:50am PT (8/3/2017)

========================================================================================

We are still working on resolving the networking issue. We apologize for any inconvenience this is causing.

Next Update: 12:30am PT (8/3/2017)
=======================================================================================================

We are continuing to work on the networking issue and are continuing to take necessary steps to restore functionality as quickly as possible. We apologize for any inconvenience this is causing.

Next Update: 11:30pm PT
=======================================================================================================

Our Engineers are continuing to work this issue. At this point we have narrowed it to a networking issue and are taking all necessary steps to restore functionality as quickly as possible. We apologize for any inconvenience this is causing.

Next Update: 10:30pm PT
=======================================================================================================

Our Engineers are continuing to work this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next Update: 9:30pm PT
=======================================================================================================

Tableau Engineers are continuing to work this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next Update: 8:30pm PT
=======================================================================================================

Tableau Engineers are continuing to investigate the issue with Online. At this time we do not have any additional updates but we are changing the status of this notice to Service Impacted as we believe a majority of our customers are unable to log into their accounts. We apologize for any inconvenience this might cause.

Next Update: 7:30pm PT
=======================================================================================================

Tableau Engineers are currently investigating and issue with all Online environments. At this time customers might be experiencing an issue logging in or slowness while interacting with workbooks.. We apologize for any inconvenience this might cause.

Next Update: 7:20pm PT

RESOLVED: Tableau Engineers have been able to successfully resolve this issue. During this incident, scheduled extract refreshes may have been impacted. If any extracts failed to refresh successfully during this time, customers can either manually refresh or wait until the next scheduled refresh.

We are investigating the root cause of this incident and will post an update with further details when our investigations are complete.

Impact Start: 6:25pm PT (8/2/2017)
Resolved: 3:50am PT (8/3/2017)

========================================================================================

We are still working on resolving the networking issue. We apologize for any inconvenience this is causing.

Next Update: 12:30am PT (8/3/2017)
=======================================================================================================

We are continuing to work on the networking issue and are continuing to take necessary steps to restore functionality as quickly as possible. We apologize for any inconvenience this is causing.

Next Update: 11:30pm PT
=======================================================================================================

Our Engineers are continuing to work this issue. At this point we have narrowed it to a networking issue and are taking all necessary steps to restore functionality as quickly as possible. We apologize for any inconvenience this is causing.

Next Update: 10:30pm PT
=======================================================================================================

Our Engineers are continuing to work this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next Update: 9:30pm PT
=======================================================================================================

Tableau Engineers are continuing to work this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next Update: 8:30pm PT
=======================================================================================================

Tableau Engineers are continuing to investigate the issue with Online. At this time we do not have any additional updates but we are changing the status of this notice to Service Impacted as we believe a majority of our customers are unable to log into their accounts. We apologize for any inconvenience this might cause.

Next Update: 7:30pm PT
=======================================================================================================

Tableau Engineers are currently investigating and issue with all Online environments. At this time customers might be experiencing an issue logging in or slowness while interacting with workbooks.. We apologize for any inconvenience this might cause.

Next Update: 7:20pm PT

RESOLVED: Tableau Engineers have been able to successfully resolve this issue. During this incident, scheduled extract refreshes may have been impacted. If any extracts failed to refresh successfully during this time, customers can either manually refresh or wait until the next scheduled refresh.

We are investigating the root cause of this incident and will post an update with further details when our investigations are complete.

Impact Start: 6:25pm PT (8/2/2017)
Resolved: 3:50am PT (8/3/2017)

========================================================================================
The issue has been identified and our engineers believe that they are very close to a resolution. An update will be posted soon. We apologize for any inconvenience this is causing.

Next Update: 5:30am PT
=========================================================================================

Work is continuing towards resolving this issue. We apologize for any inconvenience this is causing.

Next Update: 4:30am PT
=========================================================================================

Work is continuing towards resolving this issue. We apologize for any inconvenience this is causing.

Next Update: 3:30am PT
=========================================================================================

We are continuing to work on resolving the networking issue. We apologize for any inconvenience this is causing.

Next Update: 2:30am PT
=========================================================================================

We are still working on resolving the networking issue. We apologize for any inconvenience this is causing.

Next Update: 1:30am PT
=========================================================================================

We are still working on resolving the networking issue. We apologize for any inconvenience this is causing.

Next Update: 12:30am PT