Your pod is shown in the first portion of the site URL after signing in. Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing blank screens being intermittently displayed when signing in to the Dub01 and EU-West-1a environments was successful. This incident is now considered resolved.
Jan 21, 19:28 UTC
Monitoring -
Tableau Engineers have implemented a solution to mitigate the issue causing blank screens being intermittently displayed when signing in to the Dub01 and EU-West-1a environments. At this time, normal functionality has been restored, however we will continue to monitor the situation closely.
Next update at 8pm or sooner if new information becomes available.
Jan 21, 19:18 UTC
Update -
We appreciate your patience as Tableau Engineers continue to investigate the issue with blank screens being intermittently displayed when signing in to the Dub01 and EU-West-1a environments. There are no additional details at this time.
Next update at 8pm or sooner if new information becomes available.
Jan 21, 19:00 UTC
Update -
Tableau Engineers are engaged and investigating the issue with blank screens being intermittently displayed when signing in to the Dub01 and EU-West-1a environments. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 7pm UTC or sooner if new information becomes available.
Next update 7pm UTC or sooner if information is available.
Jan 21, 18:31 UTC
Investigating -
Estimated starting time of the incident: 1/21/2019 - 4:48pm UTC: Tableau Engineers are currently investigating an issue with the Online Dub01 and EW1A environments. At this time customers may experience issues when trying to sign in to the environment. We apologize for any inconvenience this might cause.
Resolved -
Tableau Public gallery, blogs, featured authors, activity feed and resource pages functionality have been restored. Users should no longer experience failures. Tableau Engineers will continue to monitor the situation closely.
Jan 21, 19:01 UTC
Update -
Tableau Engineers are continuing to investigate the issue regarding the unavailable gallery, blogs, featured authors, activity feed and resource pages. At this time we do not have any additional updates. We apologize for any inconvenience this might cause.
Next Update: 7:15pm UTC
Jan 21, 18:45 UTC
Investigating -
Estimated starting time of the incident: 1/21/2019 - 6:14pm UTC: Tableau Engineers are currently investigating an issue with the Tableau Public environment. At this time customers may experience issues accessing gallery, blogs, featured authors, activity feed and resource pages. We apologize for any inconvenience this might cause.
Completed -
The scheduled maintenance has been completed.
Jan 18, 18:42 UTC
Scheduled -
What happened: On January 18, 2019, Tableau Online removed support for TLS 1.0/1.1 in favor of the more secure TLS 1.2.
What is TLS? TLS stands for “Transport Layer Security.” The TLS protocol provides secure transport of information between two applications. It is the most widely deployed security protocol used today and is used for web browsers and other applications that require data to be securely exchanged over a network.
What you need to do: Make sure the web browser you use to connect to Tableau Online supports TLS 1.2. Starting January 18, 2019, if you attempt to connect with TLS 1.0/1.1, your browser will fail to connect and one of the following error messages may be displayed “Secure Connection Failed” or “Stronger Security is required.” If you are using a 3rd party tool or custom software to connect to Tableau online, you should reach out to the developer to ensure they support TLS 1.2.
Why we did this: Earlier versions of TLS has been found to have vulnerabilities that may allow an attacker to expose sensitive information passed over this connection type. In addition, multiple security standards organizations including NIST and PCI have declared that TLS 1.0/1.1 no longer provides sufficient data protection.
More information and resources can be found in the following Community Post.
Jan 18, 18:00 UTC
Resolved -
After mitigation efforts, Tableau Public functionality has been restored. Users should no longer experience failures. Tableau Engineers will continue to monitor the situation closely.
Jan 18, 13:25 UTC
Identified -
Tableau Engineers are continuing to work on the issue with Tableau Public. At this time we do not have any additional updates. We apologize for any inconvenience this might cause.
Next Update: 01:15pm UTC
Jan 18, 12:45 UTC
Investigating -
Tableau Engineers are currently investigating an issue with the Tableau Public environment. During this time, users may experience errors when attempting to log in or when loading vizzes. We apologize for any inconvenience this might cause.
Resolved -
Resolved 6:00am UTC: Tableau Engineers are aware of an issue which resulted in some extract refresh jobs on EW1A failing to complete. A fix has been applied and this issue is considered resolved at this time.
Jan 16, 06:00 UTC
Investigating -
We are currently aware of an issue affecting the EW1A pod which may result in some Extracts failing to refresh. Tableau Engineers are currently engaged and investigating.
Next update 10:30pm PT or as new information becomes available.
Jan 16, 04:45 UTC