COMPLETED 4:19am UTC, 11/28:
The emergency maintenance to Tableau Online 10az pod completed successfully. The issue that caused error messages with some views and extract refreshes is fully resolved.

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The Tableau Online 10az pod will undergo a short emergency maintenance period this evening, Wednesday November 28th, from 4:00am to 5:00am UTC. The work being performed will fully resolve an issue that caused error messages with some views and extract refreshes. Maintenance is expected to take less than 15 minutes during this hour and an update will be posted as soon as work is complete.

Update 11/18/18 4:00am UTC

The scheduled maintenance to the Tableau Online Dub01 environment is now complete.  

If you haven’t already, please visit Tableau Online upgrade page to learn how to authorize the IP addresses of the new DUB01 pod. This action is critical to ensure continued access to your cloud-hosted data after the migration.

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Update 11/17/18 8:00pm UTC
The Tableau Online DUB01 environment will undergo a scheduled maintenance from Saturday, November 17, 2018, at 8:00 pm UTC to Sunday, November 18, 2018 at 4:00am UTC as well as Saturday, December 1, 2018, beginning at 8:00 pm UTC to December 2, 2018 at 4:00 am UTC. The work being performed is part of our initiative to migrate onto AWS infrastructure for greater stability and scalability.

During these maintenance windows, the DUB01 environment will be unavailable and extract refreshes scheduled during these times will be delayed. While we will be working to minimize the amount of impacted time to customers, users should anticipate that this work will take up to 8 hours to complete.

Please visit Tableau Online upgrade page  to learn how to authorize the IP addresses of the new DUB01 pod. This action is critical to ensure continued access to your cloud-hosted data after the migration. Additional updates regarding this maintenance will be posted to Trust if new information becomes available.

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Update 11/15/18 1:00am UTC
As a reminder, the Tableau Online DUB01 environment will undergo a scheduled maintenance from Saturday, November 17, 2018, at 8:00 pm UTC to Sunday, November 18, 2018 at 4:00am UTC. The work being performed is part of our initiative to migrate onto AWS infrastructure for greater stability and scalability.

During the maintenance window this weekend, the DUB01 environment will be unavailable and extract refreshes scheduled during these times will be delayed. While we will be working to minimize the amount of impacted time to customers, users should anticipate that this work will take up to 8 hours to complete.

Please visit the Tableau Online upgrade page to learn how to authorize the IP addresses of the new DUB01 pod. This action is critical to ensure continued access to your cloud-hosted data after the migration. Additional updates regarding this maintenance will be posted to Trust if new information becomes available.

------------------------

The Tableau Online DUB01 environment will undergo a scheduled maintenance from Saturday, November 17, 2018, at 8:00 pm UTC to Sunday, November 18, 2018 at 4:00am UTC as well as Saturday, December 1, 2018, beginning at 8:00 pm UTC to December 2, 2018 at 4:00 am UTC. The work being performed is part of our initiative to migrate onto AWS infrastructure for greater stability and scalability.

During these maintenance windows, the DUB01 environment will be unavailable and extract refreshes scheduled during these times will be delayed. While we will be working to minimize the amount of impacted time to customers, users should anticipate that this work will take up to 8 hours to complete.

Please visit the Tableau Online upgrade page to learn how to authorize the IP addresses of the new DUB01 pod. This action is critical to ensure continued access to your cloud-hosted data after the migration. Additional updates regarding this maintenance will be posted to Trust if new information becomes available.