Resolved 4/20 12:00AM UTC: Tableau Engineers have applied the patch to resolve the issue in the US-East-1 environment. This issue is considered to be resolved for all pods.
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Update 4/20 6:00PM UTC: Tableau Engineers are currently applying the patch to resolve the issue in the US-East-1 environment.
Next Update: 4/21 at 12:00AM UTC (4/20 5:00pm PT), or if new information is available sooner.
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Update 4/20 5:00AM UTC: Tableau Engineers have applied a patch to resolve this issue on the 10AY, 10AZ, and Dub01 pods. This fix is being applied to other affected pods. We apologize for any inconvenience this might cause.
Next Update: 4/20 at 6:00PM UTC (4/20 11:00am PT), or if new information is available sooner.
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Update 4/20 3:00AM UTC: Tableau Engineers have applied a patch to resolve this issue on the 10AY and 10AZ pods. This fix is being applied to other affected pods. We apologize for any inconvenience this might cause.
Next Update: 4/20 at 5:00AM UTC (4/19 10:00pm PT), or if new information is available sooner.
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Update 4/20 1:00AM UTC: Tableau Engineers have applied a patch to resolve this issue on the 10AY and 10AZ pods. This fix is being applied to other affected pods. We apologize for any inconvenience this might cause.
Next Update: 4/20 at 3:00AM UTC (4/19 8:00pm PT), or if new information is available sooner.
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Update 4/19 11:00PM UTC: Tableau Engineers have applied a patch to resolve this issue on the 10AY and 10AZ pods. This fix is being applied to other affected pods. We apologize for any inconvenience this might cause.
Next Update: 4/20 at 1:00AM UTC (4/19 6:00pm PT), or if new information is available sooner.
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Update 4/19 7:00am UTC: Tableau Engineers have applied a patch to resolve this issue on the 10AY and 10AZ pods. This fix is being applied to other affected pods. We apologize for any inconvenience this might cause.
Next Update: 4/19 at 11:00pm UTC (4/19 4:00pm PT), or if new information is available sooner.
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Update 4/19 5:00am UTC: Tableau Engineers are still working to release the fix that will mitigate this issue. We apologize for any inconvenience this might cause.
Next Update: 4/19 at 7:00am UTC (4/18 12:00am PT), or if new information is available sooner.
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Update 4/18 11:05pm UTC: Tableau Engineers are still working to release the fix that will mitigate this issue. We apologize for any inconvenience this might cause.
Next Update: 4/19 at 5:00am UTC (4/18 10:00pm PT), or if new information is available sooner.
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Update 4/18 6:00am UTC: Tableau Engineers believe they have identified the root cause and are taking steps to mitigate the issue. We apologize for any inconvenience this might cause.
Next Update: 4/18 at 11:00pm UTC (4/18 04:00pm PT)
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Update 4/18 4:00am UTC: Tableau Engineers believe they have identified the root cause and are taking steps to mitigate the issue. We apologize for any inconvenience this might cause.
Next Update: 4/18 at 6:00am UTC (4/17 11:00pm PT)
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Update 4/18 12:00am UTC: Tableau Engineers believe they have identified the root cause and are taking steps to mitigate the issue. We apologize for any inconvenience this might cause.
Next Update: 4/18 at 4:00am UTC (4/17 9:00pm PT)
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Update 4/17 11:00pm UTC: Tableau Engineers are continuing to investigate longer than normal TDE Extract refreshes. We apologize for any inconvenience this might cause.
Next Update: 4/18 at 12:00am UTC (4/17 5:00pm PT)
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Update 4/17 10:00pm UTC: Tableau Engineers are continuing to investigate longer than normal TDE Extract refreshes. We apologize for any inconvenience this might cause.
Next Update: 11:00pm UTC (4:00pm PT)
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Update 4/17 9:00pm UTC: Tableau Engineers are continuing to investigate longer than normal TDE Extract refreshes. We apologize for any inconvenience this might cause.
Next Update: 10:00pm UTC (3:00pm PT)
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Update 4/17 8:00pm UTC: Tableau Engineers are continuing to investigate longer than normal TDE Extract refreshes. We apologize for any inconvenience this might cause.
Next Update: 9:00pm UTC (2:00pm PT)
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Update 4/17 7:30pm UTC: Tableau Engineers are continuing to investigate longer than normal TDE Extract refreshes. We apologize for any inconvenience this might cause.
Next Update: 8:00pm UTC (1:00pm PT)
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Update 4/17 7:00pm UTC: Tableau Engineers are continuing to investigate longer than normal TDE Extract refreshes. We apologize for any inconvenience this might cause.
Next Update: 7:30pm UTC (12:30pm PT)
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Update 4/17 6:30pm UTC: Tableau Engineers are continuing to investigate longer than normal TDE Extract refreshes. We apologize for any inconvenience this might cause.
Next Update: 7:00pm UTC (12:00pm PT)
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Tableau Online is currently in a degraded state. TDE Extracts are currently taking longer than normal to refresh. Engineers are currently investigating this issue.
Next update: 6:30pm UTC (11:30am PT)
