Your pod is shown in the first portion of the site URL after signing in. Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
For service status related to Licensing and Registration, Webstore and Checkout, TableauID, community forums, or customer and partner portals: Please visit the Tableau Customer Support Trust at https://cs-trust.ea.tableau.com.
Get email notifications whenever Tableau External creates, updates or resolves an incident.
Get text message notifications whenever Tableau External creates or resolves an incident.
Resolved -
Tableau Engineers detected a degradation within Tableau Cloud POD CAA(Canada) on 09/26/2023 at 10:00 UTC which caused some users to be unable to log in or browse content. A solution to mitigate the issue was implemented by Tableau Engineers and services were restored by 10:28 UTC. This incident is considered resolved.
Sep 26, 22:00 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing some users to be unable to log in to Tableau Cloud or Tableau Public was successful. This incident is now considered resolved.
Sep 20, 23:56 UTC
Monitoring -
Tableau Engineers have implemented a solution to mitigate the issue causing login failures in Tableau Cloud and Tableau Public. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Sep 20, 23:34 UTC
Investigating -
Tableau Engineers are investigating an issue within Tableau Cloud and Tableau Public that may be preventing users from signing in. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Sep 20, 23:10 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing the Tableau Cloud outage for all pods was successful. This incident is now considered resolved.
Sep 20, 19:41 UTC
Update -
Tableau Engineers have identified the issue causing the Tableau Cloud outage for all pods. Engineers continue to work on the solution to mitigate user impact. We thank you for your patience; our next update will be when new information becomes available.
Tableau Public has been fully restored at this time.
Sep 20, 17:03 UTC
Identified -
Tableau Engineers have identified the issue causing theTableau Cloud outage for all pods. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Sep 20, 16:21 UTC
Investigating -
Tableau Engineers are investigating a potential issue within Tableau Cloud that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Sep 20, 15:05 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing errors in the Tableau Cloud United States - West - (10AZ) pod was successful. This incident is now considered resolved.
Sep 19, 00:10 UTC
Monitoring -
Tableau Engineers are continuing to investigate the errors users may be experiencing and have identified a network issue to be the cause. We are seeing reduced impact for our customers after a mitigation was put in place, though users may still experience latency or errors while using Tableau Cloud services.
Sep 18, 20:17 UTC
Identified -
Tableau Engineers have identified an issue causing errors within Tableau Cloud United States - West - (10AZ) pod. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Sep 18, 19:30 UTC