Tableau Trust - Current Status

Tableau Online

Current Status

Available

Service Available

Last 30 Days

10az - California

9/15 Informational

9/15/2018

FlexNet Operations (FNO)

Saturday September 15th, 2018 - 1:00 AM PDT to Saturday September 15th, 2018 - 3:00 AM PDT
Published on: Tuesday September 11th, 2018 - 10:48 AM PDT Informational

Tableau will be performing maintenance on our Activations infrastructure on 9/15 from 1:00am to 3:00am UTC. During this time, product activation from Tableau Desktop, Prep, and Server will not be successful and result in an error. We appreciate your patience while we work to upgrade our systems; product activations can resume once the maintenance window is complete.

9/6 Degraded

9/6/2018

RESOLVED: Tableau Online Degraded

Thursday September 6th, 2018 - 12:43 AM PDT to Thursday September 6th, 2018 - 2:02 AM PDT
Published on: Thursday September 6th, 2018 - 12:57 AM PDT Degraded

Update 09:11am UTC: Tableau Online Engineers have fully restored the authentication services for Tableau Online.
Logins to all Tableau Online pods are working as expected. This issue is now considered resolved.

----------------

Update 08:45am UTC: Tableau Engineers have identified the probable root cause and are working on a solution.
Customers may still experience some login issues to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 09:15am UTC

----------------

Update 08:15am UTC: Tableau Engineers are still investigating an issue with the Tableau online authentication service. Customers may experiencing issues to login to Tableau Online across all pods. We apologize for any inconvenience this might cause.
Next Update: 08:45am UTC

----------------

Tableau Engineers are currently investigating an issue with the the Tableau online environments. At this time customers may experiencing issues to login to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 08:15am UTC

8/27 Service Interruption

8/27/2018

RETROACTIVE: 10AZ Unavailable

Monday August 27th, 2018 - 10:46 AM PDT to Monday August 27th, 2018 - 11:01 AM PDT
Published on: Monday August 27th, 2018 - 11:02 AM PDT Service Interruption

10az experienced a short period of inaccessibility. Engineers have investigated and confirmed this is now stable and accessible again. We apologize for any inconvenience this might cause.

10ay - California

9/15 Informational

9/15/2018

FlexNet Operations (FNO)

Saturday September 15th, 2018 - 1:00 AM PDT to Saturday September 15th, 2018 - 3:00 AM PDT
Published on: Tuesday September 11th, 2018 - 10:48 AM PDT Informational

Tableau will be performing maintenance on our Activations infrastructure on 9/15 from 1:00am to 3:00am UTC. During this time, product activation from Tableau Desktop, Prep, and Server will not be successful and result in an error. We appreciate your patience while we work to upgrade our systems; product activations can resume once the maintenance window is complete.

9/6 Degraded

9/6/2018

RESOLVED: Tableau Online Degraded

Thursday September 6th, 2018 - 12:43 AM PDT to Thursday September 6th, 2018 - 2:02 AM PDT
Published on: Thursday September 6th, 2018 - 12:57 AM PDT Degraded

Update 09:11am UTC: Tableau Online Engineers have fully restored the authentication services for Tableau Online.
Logins to all Tableau Online pods are working as expected. This issue is now considered resolved.

----------------

Update 08:45am UTC: Tableau Engineers have identified the probable root cause and are working on a solution.
Customers may still experience some login issues to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 09:15am UTC

----------------

Update 08:15am UTC: Tableau Engineers are still investigating an issue with the Tableau online authentication service. Customers may experiencing issues to login to Tableau Online across all pods. We apologize for any inconvenience this might cause.
Next Update: 08:45am UTC

----------------

Tableau Engineers are currently investigating an issue with the the Tableau online environments. At this time customers may experiencing issues to login to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 08:15am UTC

US-East-1 - North Virginia

9/15 Informational

9/15/2018

FlexNet Operations (FNO)

Saturday September 15th, 2018 - 1:00 AM PDT to Saturday September 15th, 2018 - 3:00 AM PDT
Published on: Tuesday September 11th, 2018 - 10:48 AM PDT Informational

Tableau will be performing maintenance on our Activations infrastructure on 9/15 from 1:00am to 3:00am UTC. During this time, product activation from Tableau Desktop, Prep, and Server will not be successful and result in an error. We appreciate your patience while we work to upgrade our systems; product activations can resume once the maintenance window is complete.

9/14 Maintenance

9/14/2018

COMPLETE: Maintenance on Activations infrastructure

Friday September 14th, 2018 - 6:00 PM PDT to Friday September 14th, 2018 - 8:00 PM PDT
Published on: Monday September 10th, 2018 - 10:40 AM PDT Maintenance

Tableau will be performing maintenance on our Activations infrastructure. During this time, product activations from Tableau Desktop, Prep, and Server will not be successful and result in an error. Activations can be done after the maintenance window. If you have questions, please reach out to Tableau Support.

9/6 Degraded

9/6/2018

RESOLVED: Tableau Online Degraded

Thursday September 6th, 2018 - 12:43 AM PDT to Thursday September 6th, 2018 - 2:02 AM PDT
Published on: Thursday September 6th, 2018 - 12:57 AM PDT Degraded

Update 09:11am UTC: Tableau Online Engineers have fully restored the authentication services for Tableau Online.
Logins to all Tableau Online pods are working as expected. This issue is now considered resolved.

----------------

Update 08:45am UTC: Tableau Engineers have identified the probable root cause and are working on a solution.
Customers may still experience some login issues to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 09:15am UTC

----------------

Update 08:15am UTC: Tableau Engineers are still investigating an issue with the Tableau online authentication service. Customers may experiencing issues to login to Tableau Online across all pods. We apologize for any inconvenience this might cause.
Next Update: 08:45am UTC

----------------

Tableau Engineers are currently investigating an issue with the the Tableau online environments. At this time customers may experiencing issues to login to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 08:15am UTC

US-West-2b - Oregon

9/15 Informational

9/15/2018

FlexNet Operations (FNO)

Saturday September 15th, 2018 - 1:00 AM PDT to Saturday September 15th, 2018 - 3:00 AM PDT
Published on: Tuesday September 11th, 2018 - 10:48 AM PDT Informational

Tableau will be performing maintenance on our Activations infrastructure on 9/15 from 1:00am to 3:00am UTC. During this time, product activation from Tableau Desktop, Prep, and Server will not be successful and result in an error. We appreciate your patience while we work to upgrade our systems; product activations can resume once the maintenance window is complete.

9/14 Maintenance

9/14/2018

COMPLETE: Maintenance on Activations infrastructure

Friday September 14th, 2018 - 6:00 PM PDT to Friday September 14th, 2018 - 8:00 PM PDT
Published on: Monday September 10th, 2018 - 10:40 AM PDT Maintenance

Tableau will be performing maintenance on our Activations infrastructure. During this time, product activations from Tableau Desktop, Prep, and Server will not be successful and result in an error. Activations can be done after the maintenance window. If you have questions, please reach out to Tableau Support.

9/14 Informational

9/14/2018

RESOLVED: Extract Refresh Errors

Friday September 14th, 2018 - 5:00 PM PDT to Friday September 14th, 2018 - 8:06 PM PDT
Published on: Friday September 14th, 2018 - 5:07 PM PDT Informational

Update Sept 15 3:06am UTC Engineers have finished rolling US-West-2b back to an unaffected version. Salesforce and MySQL extracts will refresh without issue. Users who encountered the Failed to insert a NULL value into a non-nullable column error can start a refresh task manually to refresh affected data sources. This issue is now considered resolved.

----------------------

Update Sept 14 1:30am: Dub01, EU-West-1a, and US-West-2b pods are currently being rolled back to an unaffected version in order to expedite a solution. We will post another update when this work is complete.

----------------------

Our Engineers have identified an issue with extract refreshes not completing for some Salesforce and MySQL data connections. Users affected by this behavior will see the following error message: Failed to insert a NULL value into a non-nullable column. We understand the root cause of this issue and have a fix identified. As the solution requires a code fix, we will be performing testing and validation to ensure the solution is stable. While testing is underway, affected users can work around this issue by refreshing data using Tableau Bridge.

Next update Monday Sept 17 at 8:30pm UTC

9/6 Degraded

9/6/2018

RESOLVED: Tableau Online Degraded

Thursday September 6th, 2018 - 12:43 AM PDT to Thursday September 6th, 2018 - 2:02 AM PDT
Published on: Thursday September 6th, 2018 - 12:57 AM PDT Degraded

Update 09:11am UTC: Tableau Online Engineers have fully restored the authentication services for Tableau Online.
Logins to all Tableau Online pods are working as expected. This issue is now considered resolved.

----------------

Update 08:45am UTC: Tableau Engineers have identified the probable root cause and are working on a solution.
Customers may still experience some login issues to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 09:15am UTC

----------------

Update 08:15am UTC: Tableau Engineers are still investigating an issue with the Tableau online authentication service. Customers may experiencing issues to login to Tableau Online across all pods. We apologize for any inconvenience this might cause.
Next Update: 08:45am UTC

----------------

Tableau Engineers are currently investigating an issue with the the Tableau online environments. At this time customers may experiencing issues to login to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 08:15am UTC

EU-West-1a - Ireland

9/15 Informational

9/15/2018

FlexNet Operations (FNO)

Saturday September 15th, 2018 - 1:00 AM PDT to Saturday September 15th, 2018 - 3:00 AM PDT
Published on: Tuesday September 11th, 2018 - 10:48 AM PDT Informational

Tableau will be performing maintenance on our Activations infrastructure on 9/15 from 1:00am to 3:00am UTC. During this time, product activation from Tableau Desktop, Prep, and Server will not be successful and result in an error. We appreciate your patience while we work to upgrade our systems; product activations can resume once the maintenance window is complete.

9/14 Maintenance

9/14/2018

COMPLETE: Maintenance on Activations infrastructure

Friday September 14th, 2018 - 6:00 PM PDT to Friday September 14th, 2018 - 8:00 PM PDT
Published on: Monday September 10th, 2018 - 10:40 AM PDT Maintenance

Tableau will be performing maintenance on our Activations infrastructure. During this time, product activations from Tableau Desktop, Prep, and Server will not be successful and result in an error. Activations can be done after the maintenance window. If you have questions, please reach out to Tableau Support.

9/14 Informational

9/14/2018

RESOLVED: Extract Refresh Errors

Friday September 14th, 2018 - 5:00 PM PDT to Friday September 14th, 2018 - 8:06 PM PDT
Published on: Friday September 14th, 2018 - 5:04 PM PDT Informational

Update Sept 15 3:06am UTC Engineers have finished rolling EU-West-1a back to an unaffected version. Salesforce and MySQL extracts will refresh without issue. Users who encountered the Failed to insert a NULL value into a non-nullable column error can start a refresh task manually to refresh affected data sources. This issue is now considered resolved.

----------------------

Update Sept 15 1:30am: Dub01, EU-West-1a, and US-West-2b pods are currently being rolled back to an unaffected version in order to expedite a solution. We will post another update when this work is complete.

----------------------

Our Engineers have identified an issue with extract refreshes not completing for some Salesforce and MySQL data connections. Users affected by this behavior will see the following error message: Failed to insert a NULL value into a non-nullable column. We understand the root cause of this issue and have a fix identified. As the solution requires a code fix, we will be performing testing and validation to ensure the solution is stable. While testing is underway, affected users can work around this issue by refreshing data using Tableau Bridge.

Next update Monday Sept 17 at 8:30pm UTC

9/6 Degraded

9/6/2018

RESOLVED: Tableau Online Degraded

Thursday September 6th, 2018 - 12:43 AM PDT to Thursday September 6th, 2018 - 2:02 AM PDT
Published on: Thursday September 6th, 2018 - 12:57 AM PDT Degraded

Update 09:11am UTC: Tableau Online Engineers have fully restored the authentication services for Tableau Online.
Logins to all Tableau Online pods are working as expected. This issue is now considered resolved.

----------------

Update 08:45am UTC: Tableau Engineers have identified the probable root cause and are working on a solution.
Customers may still experience some login issues to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 09:15am UTC

----------------

Update 08:15am UTC: Tableau Engineers are still investigating an issue with the Tableau online authentication service. Customers may experiencing issues to login to Tableau Online across all pods. We apologize for any inconvenience this might cause.
Next Update: 08:45am UTC

----------------

Tableau Engineers are currently investigating an issue with the the Tableau online environments. At this time customers may experiencing issues to login to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 08:15am UTC

dub01 - Dublin

9/15 Informational

9/15/2018

FlexNet Operations (FNO)

Saturday September 15th, 2018 - 1:00 AM PDT to Saturday September 15th, 2018 - 3:00 AM PDT
Published on: Tuesday September 11th, 2018 - 10:48 AM PDT Informational

Tableau will be performing maintenance on our Activations infrastructure on 9/15 from 1:00am to 3:00am UTC. During this time, product activation from Tableau Desktop, Prep, and Server will not be successful and result in an error. We appreciate your patience while we work to upgrade our systems; product activations can resume once the maintenance window is complete.

9/14 Degraded

9/14/2018

RESOLVED: Extract Refresh Errors

Friday September 14th, 2018 - 7:00 PM PDT to Friday September 14th, 2018 - 8:06 PM PDT
Published on: Friday September 14th, 2018 - 5:10 PM PDT Degraded

Update Sept 15 3:06am UTC Engineers have finished rolling dub-01 back to an unaffected version. Salesforce and MySQL extracts will refresh without issue. Users who encountered the Failed to insert a NULL value into a non-nullable column error can start a refresh task manually to refresh affected data sources. This issue is now considered resolved.

----------------------

Update Sept 14 1:30am: Dub01, EU-West-1a, and US-West-2b pods are currently being rolled back to an unaffected version in order to expedite a solution. We will post another update when this work is complete.

----------------------

Our Engineers have identified an issue with extract refreshes not completing for some Salesforce and MySQL data connections. Users affected by this behavior will see the following error message: Failed to insert a NULL value into a non-nullable column. We understand the root cause of this issue and have a fix identified. As the solution requires a code fix, we will be performing testing and validation to ensure the solution is stable. While testing is underway, affected users can work around this issue by refreshing data using Tableau Bridge.

Next update Monday Sept 17 at 8:30pm UTC

9/14 Maintenance

9/14/2018

COMPLETE: Maintenance on Activations infrastructure

Friday September 14th, 2018 - 6:00 PM PDT to Friday September 14th, 2018 - 8:00 PM PDT
Published on: Monday September 10th, 2018 - 10:40 AM PDT Maintenance

Tableau will be performing maintenance on our Activations infrastructure. During this time, product activations from Tableau Desktop, Prep, and Server will not be successful and result in an error. Activations can be done after the maintenance window. If you have questions, please reach out to Tableau Support.

9/13 Degraded

9/13/2018

RESOLVED: Extract Refresh Errors

Thursday September 13th, 2018 - 2:00 PM PDT to Friday September 14th, 2018 - 8:05 PM PDT
Published on: Friday September 14th, 2018 - 4:48 PM PDT Degraded

Update Sept 15 3:06am UTC Engineers have finished rolling dub-01 back to an unaffected version. Salesforce and MySQL extracts will refresh without issue. Users who encountered the Failed to insert a NULL value into a non-nullable column error can start a refresh task manually to refresh affected data sources. This issue is now considered resolved.

----------------------

Update Sept 14 1:30am: Dub01, EU-West-1a, and US-West-2b pods are currently being rolled back to an unaffected version in order to expedite a solution. We will post another update when this work is complete.

----------------------

Our Engineers have identified an issue with extract refreshes not completing for some Salesforce and MySQL data connections. Users affected by this behavior will see the following error message: Failed to insert a NULL value into a non-nullable column. We understand the root cause of this issue and have a fix identified. As the solution requires a code fix, we will be performing testing and validation to ensure the solution is stable. While testing is underway, affected users can work around this issue by refreshing data using Tableau Bridge.

Next update Monday Sept 17 at 8:30pm UTC

9/6 Degraded

9/6/2018

RESOLVED: Tableau Online Degraded

Thursday September 6th, 2018 - 12:43 AM PDT to Thursday September 6th, 2018 - 2:02 AM PDT
Published on: Thursday September 6th, 2018 - 12:57 AM PDT Degraded

Update 09:11am UTC: Tableau Online Engineers have fully restored the authentication services for Tableau Online.
Logins to all Tableau Online pods are working as expected. This issue is now considered resolved.

----------------

Update 08:45am UTC: Tableau Engineers have identified the probable root cause and are working on a solution.
Customers may still experience some login issues to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 09:15am UTC

----------------

Update 08:15am UTC: Tableau Engineers are still investigating an issue with the Tableau online authentication service. Customers may experiencing issues to login to Tableau Online across all pods. We apologize for any inconvenience this might cause.
Next Update: 08:45am UTC

----------------

Tableau Engineers are currently investigating an issue with the the Tableau online environments. At this time customers may experiencing issues to login to Tableau Online. We apologize for any inconvenience this might cause.
Next Update: 08:15am UTC

Planned Maintenance

Tableau Online Planned Maintenance

No maintenance planned

At this time, no Tableau Online maintenance has been scheduled.