Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
All Systems Operational
Tableau Online Operational
United States - East - (UE1) Operational
United States - West - (10AY) Operational
United States - West - (10AZ) Operational
United States - West - (UW2B) Operational
Europe - Ireland - (DUB01) Operational
Europe - Ireland - (EW1A) Operational
Tableau Public Operational
Tableau Public Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2019

No incidents reported today.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Completed - This maintenance is now complete.
Feb 14, 00:20 UTC
Update - All Tableau Online environments will undergo a scheduled maintenance on Wednesday, February 13, from 09:00PM UTC to 11:00PM UTC to address Athena JDBC Driver compatibility and data source connectivity. Users should expect normal functionality during this time as there is no anticipated customer impact.
Feb 13, 04:52 UTC
Scheduled - All Tableau Online environments will undergo a scheduled maintenance on Wednesday, February 13, from 09:00PM UTC to 11:00PM UTC to address Athena JDBC Driver compatibility and data source connectivity. Users should expect normal functionality during this time as there is no anticipated customer impact.
Feb 12, 23:54 UTC
Feb 13, 2019
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - East - (UE1) environment is now complete.

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
Feb 13, 04:18 UTC
In progress - The Tableau Online - United States - East - (UE1) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.1. During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 13, 00:05 UTC
Scheduled - The Tableau Online - United States - East - (UE1) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Wednesday, February 13, from 00:00AM UTC to 04:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 12, 17:34 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - West - (10AY) environment is now complete.

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
Feb 13, 04:18 UTC
In progress - The Tableau Online - United States - West - (10AY) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.1. During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 13, 00:05 UTC
Scheduled - The Tableau Online - United States - West - (10AY) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Wednesday, February 13, from 00:00AM UTC to 04:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 12, 17:34 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - West - (10AZ) environment is now complete.

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
Feb 13, 04:18 UTC
Update - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.1. During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 13, 00:05 UTC
In progress - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.1. During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 13, 00:05 UTC
Scheduled - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Wednesday, February 13, from 00:00AM UTC to 04:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 12, 17:35 UTC
Feb 12, 2019
Resolved - Tableau Engineers have identified and isolated the Athena JDBC driver compatibility and data source connectivity issues. Our team has prepared a solution to fully resolve this behavior and has scheduled a maintenance window on February 13 for deployment. We are continuing to monitor the situation closely. As we have a fix ready to deploy and a maintenance window scheduled, we will be closing this issue out at this time.
Feb 12, 23:30 UTC
Identified - The issue has been identified as a compatibility issue with our usage of the Athena JDBC driver. A fix is being prepared and will be deployed as soon as it is ready. Next update at 12:00am UTC or sooner if new information becomes available.
Feb 12, 12:21 UTC
Investigating - Estimated starting time of the incident: February 11 2019 - 06:27 pm UTC

We have been made aware of a potential issue within Tableau Online, for customers using Athena with Custom SQL, that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be at 12:00am UTC or sooner if new information becomes available
Feb 12, 11:00 UTC
Resolved - Tableau Engineers have isolated the issue on Dub01 and implemented a solution to mitigate the degradation and restore functionality has been implemented. At this time, this issue is being considered resolved.
Feb 12, 06:06 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online Dub01 environment. There are no additional details at this time. Next update at 11:30pm PT or sooner if new information becomes available.
Feb 12, 06:35 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online Dub01 environment. There are no additional details at this time. Next update at 10:30pm PT or sooner if new information becomes available.
Feb 12, 05:39 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. At this time US-West-2B has been resolved. We are still investigating the DUB01 environment. Next update at 9:30pm PT or sooner if new information becomes available.
Feb 12, 04:25 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 8:30pm PT or sooner if new information becomes available.
Feb 12, 03:51 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 7:30pm PT or sooner if new information becomes available.
Feb 12, 02:30 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 6:30pm PT or sooner if new information becomes available.
Feb 12, 01:30 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 5:30pm PT or sooner if new information becomes available.
Feb 12, 00:30 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 4:30pm PT or sooner if new information becomes available.
Feb 11, 23:30 UTC
Update - Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. Engineers are working hard to mitigate the impact on our users and implement a solution as quickly as possible. Next update at 3:30pm PT or if new information becomes available.
Feb 11, 22:30 UTC
Update - Tableau Engineers are engaged and investigating the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B environment. We are working to mitigate the impact on our users and implement a solution as quickly as possible. Next update at 2:30pm PT or if new information becomes available.
Feb 11, 22:13 UTC
Investigating - Tableau Engineers are currently investigating an issue with Tableau Online UW2B. At this time users may users may experience slow loading vizzes and receive Service Unavailable responses.
Feb 11, 18:42 UTC
Completed - The scheduled maintenance upgrade to the Tableau Online United States - East - (UE1) environment has been postponed and will be rescheduled for a later date. Additional information regarding the updated schedule for this maintenance upgrade will be posted to Trust when a new date and time has been determined.
Feb 12, 01:16 UTC
Update - The Tableau Online - United States - East - (UE1) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Tuesday, February 12, from 01:00AM UTC to 05:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 8, 19:21 UTC
Scheduled - The Tableau Online - United States - East - (UE1) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Tuesday, February 12, from 01:00AM UTC to 05:00AM UTC.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 7, 01:10 UTC
Completed - The scheduled maintenance upgrade to the Tableau Online United States - West - (10AZ) environment has been postponed and will be rescheduled for a later date. Additional information regarding the updated schedule for this maintenance upgrade will be posted to Trust when a new date and time has been determined.
Feb 12, 01:15 UTC
Update - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Tuesday, February 12, from 01:00AM UTC to 05:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 8, 19:24 UTC
Scheduled - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Tuesday, February 12, from 01:00AM UTC to 05:00AM UTC.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 7, 01:10 UTC
Completed - The scheduled maintenance upgrade to the Tableau Online United States - West - (10AY) environment has been postponed and will be rescheduled for a later date. Additional information regarding the updated schedule for this maintenance upgrade will be posted to Trust when a new date and time has been determined.
Feb 12, 01:13 UTC
Update - The Tableau Online - United States - West - (10AY) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Tuesday, February 12, from 01:00AM UTC to 05:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 8, 19:25 UTC
Scheduled - The Tableau Online - United States - West - (10AY) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Tuesday, February 12, from 01:00AM UTC to 05:00AM UTC.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 7, 01:09 UTC
Feb 11, 2019
Completed - The scheduled maintenance and upgrade to the Tableau Online - Europe - Ireland - (EW1A) environment is now complete.

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
Feb 11, 02:41 UTC
Update - The Tableau Online Europe - Ireland - (EW1A) environment scheduled maintenance window has been extended by another 2 hours (3am UTC) while we continue with the upgrade to Tableau Online 2019.1. Users should continue to expect normal functionality throughout this upgrade.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 11, 00:47 UTC
Update - The Tableau Online Europe - Ireland - (EW1A) environment scheduled maintenance window has been extended by another 2 hours (1am UTC) while we continue with the upgrade to Tableau Online 2019.1. Users should continue to expect normal functionality throughout this upgrade.


To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 23:00 UTC
Update - The Tableau Online - Europe - Ireland - (EW1A) environment scheduled maintenance window has been extended by 2 hours while we upgrade to Tableau Online 2019.1. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 21:44 UTC
Update - The Tableau Online - Europe - Ireland - (EW1A) environment scheduled maintenance window has been extended by 2 hours while we upgrade to Tableau Online 2019.1. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 21:41 UTC
In progress - The Tableau Online - Europe - Ireland - (EW1A) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.1. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 16:59 UTC
Update - The Tableau Online - Europe - Ireland - (EW1A) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Sunday, February 10, from 5:00PM UTC to 9:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 8, 19:16 UTC
Update - The Tableau Online - Europe - Ireland - (EW1A) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Sunday, February 10, from 5:00PM UTC to 9:00PM UTC.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 17:00 UTC
Scheduled - The Tableau Online - Europe - Ireland - (EW1A) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Sunday, February 10, from 4:00PM UTC to 8:00PM UTC.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 7, 01:17 UTC
Feb 10, 2019
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - West - (UW2B) environment is now complete.

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
Feb 10, 22:59 UTC
Update - The Tableau Online - United States - West - (UW2B) environment scheduled maintenance window has been extended by 2 hours while we upgrade to Tableau Online 2019.1. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 21:40 UTC
In progress - The Tableau Online - United States - West - (UW2B) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.1. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 16:59 UTC
Update - The Tableau Online - United States - West - (UW2B) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Sunday, February 10, from 5:00PM UTC to 9:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 8, 19:10 UTC
Update - The Tableau Online - United States - West - (UW2B) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Sunday, February 10, from 5:00PM UTC to 9:00PM UTC.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 17:00 UTC
Scheduled - The Tableau Online - United States - West - (UW2B) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Sunday, February 10, from 4:00PM UTC to 8:00PM UTC.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 7, 01:24 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - Europe - Ireland - (DUB01) environment is now complete.

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
Feb 10, 22:58 UTC
Update - The Tableau Online - Europe - Ireland - (DUB01) environment scheduled maintenance window has been extended by 2 hours while we upgrade to Tableau Online 2019.1. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 21:42 UTC
In progress - The Tableau Online - Europe - Ireland - (DUB01) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.1. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 10, 16:59 UTC
Update - The Tableau Online - Europe - Ireland - (DUB01) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Sunday, February 10, from 5:00PM UTC to 9:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 8, 19:12 UTC
Scheduled - The Tableau Online - Europe - Ireland - (DUB01) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.1 on Sunday, February 10, from 5:00PM UTC to 9:00PM UTC.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Feb 7, 16:45 UTC
Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.