Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
All Systems Operational
Tableau Online Operational
United States - East - (UE1) Operational
United States - West - (10AY) Operational
United States - West - (10AZ) Operational
United States - West - (UW2B) Operational
Europe - Ireland - (DUB01) Operational
Europe - Ireland - (EW1A) Operational
Tableau Public Operational
Tableau Public Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance | Tableau Online May 4, 17:00-19:00 UTC
The Tableau Online DUB01, UE1, 10AZ, 10AY environments will undergo a scheduled maintenance on Saturday, May 4th 2019 from 5:00pm UTC to 7:00pm UTC. During this time, customers will be able to log in to their Tableau Online sites, however data will not be available to display during the maintenance window. Extract refreshes will not be impacted during this time.

While we will be working to reduce the amount of time our customers are impacted, please anticipate that this work will take up to 2 hours to complete as part of our program to provide greater customer consistency and faster feature delivery.

Any additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Posted on Apr 19, 21:09 UTC
Past Incidents
Apr 25, 2019

No incidents reported today.

Apr 24, 2019

No incidents reported.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019
Resolved - Tableau Engineers have isolated the issue and implemented a solution to mitigate causing text and images in a crosstab to be resized. At this time, this issue is being considered resolved
Apr 19, 00:45 UTC
Monitoring - Some users may be affected by an issue causing text and images in a crosstab to be resized. Resized content may, in turn, no longer be displayed when viewed in Tableau Online due to the content being too large for the space. This issue is only present in Tableau Online, and viewing content in Tableau Desktop will display normally. Our development team is aware of the issue and is working on identifying a solution for this behavior. In the meantime, please see this Knowledge Base Article for details and workarounds.
Apr 10, 21:37 UTC
Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing UE1 sign in failures in the US East 1 region was successful. This incident is now considered resolved.
Apr 14, 16:16 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing UE1 log in issues in the US East 1 region. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update at 4:15pm UTC or sooner if new information becomes available.
Apr 14, 15:45 UTC
Update - Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 3:45pm UTC or sooner if new information becomes available.
Apr 14, 15:15 UTC
Update - Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 3:15pm UTC or sooner if new information becomes available.
Apr 14, 14:46 UTC
Update - Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 2:45pm UTC or sooner if new information becomes available.
Apr 14, 14:15 UTC
Update - Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 2:15pm UTC or sooner if new information becomes available.
Apr 14, 13:49 UTC
Identified - Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 1:45pm UTC or sooner if new information becomes available.
Apr 14, 13:30 UTC
Investigating - We have been made aware of a potential issue within Tableau Online UE1 that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be at 01:30pm UTC or sooner if new information becomes available.
Apr 14, 12:42 UTC
Apr 13, 2019
Completed - The scheduled maintenance on the Tableau Online EW1a, UW2b, and 10AY environments will be postponed and rescheduled to a later date.
At this time, users should expect normal functionality in these Tableau Online environments.
Apr 13, 16:21 UTC
Update - Update - Maintenance to the Tableau Online EW1a, UW2b, and 10AY environments will be extended for an additional 2 hours.
Apr 13, 16:03 UTC
Update - Update - Maintenance to the Tableau Online EW1a, UW2b, and 10AY environments will be extended for an additional 1 hour.
Apr 13, 14:59 UTC
Update - Update - Maintenance to the Tableau Online EW1a, UW2b, and 10AY environments will be extended for an additional 2 hours.
Apr 13, 12:57 UTC
Update - Update - Maintenance to the Tableau Online EW1a, UW2b, and 10AY environments will be extended for an additional 2 hours.
Apr 13, 10:57 UTC
Update - Update - Maintenance to the Tableau Online EW1a, UW2b, and 10AY environments will be extended for an additional 1 hour.
Apr 13, 09:57 UTC
Update - Update - Maintenance to the Tableau Online EW1a, UW2b, and 10AY environments will be extended for an additional 2 hours.
Apr 13, 07:55 UTC
Update - Update - Maintenance to the Tableau Online EW1a, UW2b, and 10AY environments will be extended for an additional 2 hours.
Apr 13, 05:51 UTC
Update - Update - Maintenance to the Tableau Online EW1a, UW2b, and 10AY environments will be extended for 3 hours.
Apr 13, 02:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 01:05 UTC
Scheduled - The Tableau Online EW1a, UW2b, and 10AY environments will undergo a scheduled maintenance on Saturday, April 13th, 2019 from 1:00am UTC to 3:00am UTC. During this time, customers will be able to log in to their Tableau Online sites, however data will not be available to display during the maintenance window. Extract refreshes will not be impacted during this time.

While we will be working to reduce the amount of time our customers are impacted, please anticipate that this work will take up to 2 hours to complete as part of our program to provide greater customer consistency and faster feature delivery.

Any additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Mar 29, 23:55 UTC
Completed - Today's upcoming maintenance window for the Tableau Online DUB01, UE1, and 10AZ environments has been postponed and will be rescheduled for a later date.

Users should expect normal functionality when logged into sites hosted on these Tableau Online environments.
Apr 13, 15:22 UTC
Scheduled - The Tableau Online DUB01, UE1, and 10AZ environments will undergo a scheduled maintenance on Saturday, April 13th, 2019 from 5:00pm UTC to 7:00pm UTC. During this time, customers will be able to log in to their Tableau Online sites, however data will not be available to display during the maintenance window. Extract refreshes will not be impacted during this time.

While we will be working to reduce the amount of time our customers are impacted, please anticipate that this work will take up to 2 hours to complete as part of our program to provide greater customer consistency and faster feature delivery.

Any additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Mar 29, 23:56 UTC
Apr 12, 2019
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing elevated loading times in the Tableau Online EW1A environment was successful. This incident is now considered resolved.
Apr 12, 10:19 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing users to encounter long loading times when accessing views in the EW1a environment. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update at 10:20am UTC or sooner if new information becomes available.
Apr 12, 09:50 UTC
Update - Tableau Engineers are engaged and investigating the issue where users might encounter long loading times when accessing views in the EW1a environment. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 10:00am UTC or sooner if new information becomes available.
Apr 12, 09:30 UTC
Investigating - We have been made aware of a potential issue within Tableau Online EW1a that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be at 09:30am UTC or sooner if new information becomes available.
Apr 12, 09:00 UTC
Completed - The unplanned maintenance to the Tableau Online DUB01 environment has been completed successfully.
Apr 12, 01:55 UTC
Scheduled - The Tableau Online DUB01 environment will undergo an unplanned maintenance on Friday, April 12th, 2019 from 1:00am UTC to 2:00am UTC. During this time, the DUB01 environment may become intermittently unavailable or users could experience increased latency while loading a viz.

While we will be working to reduce the amount of time our customers are impacted, please anticipate that this work may take up to 1 hour to complete as part of our commitment to provide greater stability in the environment.

Any additional updates regarding this maintenance will be posted to Trust if new information becomes available.
Apr 11, 22:54 UTC
Completed - The unplanned maintenance to the Tableau Online US-East-1 environment has been completed successfully.
Apr 12, 01:54 UTC
Scheduled - The Tableau Online US-East-1 environment will undergo an unplanned maintenance on Friday, April 12th, 2019 from 1:00am UTC to 2:00am UTC. During this time, the US-East-1 environment may become intermittently unavailable or users could experience increased latency while loading a viz.

While we will be working to reduce the amount of time our customers are impacted, please anticipate that this work may take up to 1 hour to complete as part of our commitment to provide greater stability in the environment.

Any additional updates regarding this maintenance will be posted to Trust if new information becomes available.
Apr 11, 22:52 UTC
Apr 11, 2019
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing causing users to encounter an error message or long loading times when accessing views in the US-East-1 - North Virginia environment was successful. This incident is now considered resolved.
Apr 11, 15:08 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing users to encounter an error message or long loading times when accessing views in the US-East-1 - North Virginia environment. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update at 03:10pm PT or sooner if new information becomes available.
Apr 11, 14:37 UTC
Update - We appreciate your patience as Tableau Engineers continue to investigate the issue where users are encountering error messages or long loading times when accessing views in the US-East-1 - North Virginia environment. There are no additional details at this time. Next update at 02:45pm UTC or sooner if new information becomes available.
Apr 11, 14:14 UTC
Update - Tableau Engineers are engaged and investigating the issue where users are occasionally encountering error messages and long loading times when accessing views in the US-East-1 - North Virginia environment. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 02:15pm UTC or sooner if new information becomes available.
Apr 11, 13:46 UTC
Investigating - We have been made aware of a potential issue within Tableau Online UE1 that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be at 01:45pm UTC or sooner if new information becomes available.
Apr 11, 13:20 UTC
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing long loading times when accessing views in the EW1a environment was successful. This incident is now considered resolved.
Apr 11, 09:00 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing users to encounter long loading times when accessing views in the EW1a environment. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update at 09:00am UTC or sooner if new information becomes available.
Apr 11, 08:21 UTC
Investigating - We have been made aware of a potential issue within Tableau Online EW1a that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be at 08:30am UTC or sooner if new information becomes available.
Apr 11, 07:44 UTC