Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
Degradation - Tableau Online
Incident Report for Tableau External
Resolved
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing users not receiving subscriptions on Tableau Online was successful. This incident is now considered resolved.
Posted about 1 month ago. Sep 16, 2019 - 11:36 UTC
Update
Tableau Engineers have identified the problem that is causing users not receiving subscriptions on Tableau Online. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
Posted about 1 month ago. Sep 16, 2019 - 11:15 UTC
Update
We are continuing to investigate this issue.
Posted about 1 month ago. Sep 16, 2019 - 10:41 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Online subscriptions that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted about 1 month ago. Sep 16, 2019 - 10:29 UTC
This incident affected: Tableau Online (United States - East - (useast-1), United States - East - (prod-useast-a), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A)).