Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 03, 2020 - 21:00 UTC
On November 22, 2019, the legacy Tableau map tile service (maps.tableausoftware.com) used by Tableau Desktop and Server in versions 2019.1 and earlier, was migrated to a new, more secure environment. On that date, DNS entries were updated to point to the new instance of the map service, and our data shows that over 99% of traffic is correctly using the new endpoint. As part of our mission to continually monitor and improve the security of the Tableau platform for our customers, and given that the old endpoint is no longer reachable by any public DNS entries, we will be shutting down the old endpoint on January 03, 2020.
This scheduled maintenance affected: Tableau Online (United States - East - (useast-1), United States - East - (prod-useast-a), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A)).