Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
All Systems Operational
Tableau Online Operational
United States - East - (useast-1) Operational
United States - East - (prod-useast-a) Operational
United States - West - (10AY) Operational
United States - West - (10AZ) Operational
United States - West - (UW2B) Operational
Europe - Ireland - (DUB01) Operational
Europe - Ireland - (EW1A) Operational
Tableau Public Operational
Tableau Public Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 11, 2019

No incidents reported today.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Resolved - Ask Data services are now available on all pods. This issue is now considered resolved. Thank you for your patience.
Nov 8, 04:25 UTC
Update - Maintenance is ongoing for the Ask Data service on pod 10AY, we will post updates as new information becomes available.
Nov 8, 04:06 UTC
Update - Ask Data on EU-West-1A is now available, however, maintenance is continuing on 10AY, we will update its status at 8:00 pm PT or when new information is available.
Nov 8, 03:33 UTC
Investigating - Ask Data will be unavailable between 11/8/19 02:30 UTC and 11/8/19 03:30 UTC for customers in EU-West-1A and 10AY while maintenance is performed. We apologize for any inconvenience this may cause.
Nov 8, 02:28 UTC
Nov 7, 2019
Resolved - A mitigation procedure was performed to restore Ask Data availability to customers in the US-East-1 pod. The service was unavailable between 04:14 UTC, Nov. 7, 2019 to 04:33 UTC, Nov. 7, 2019. Ask Data functionality has been fully restored to all customers. We apologize for any inconvenience this may have caused.
Nov 7, 21:25 UTC
Nov 6, 2019

No incidents reported.

Nov 5, 2019
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - West - (10AY) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.

To learn more about the new features included in this release, please visit the Tableau Online - Coming Soon page.
Nov 5, 05:05 UTC
In progress - The Tableau Online - United States - West - (10AY) environment has begun a scheduled maintenance and upgrade to Tableau Online 2019.4.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Nov 5, 00:00 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, November 5th, from 12:00AM UTC to November 5th, 4:00AM UTC. Our initial post reflects the updated times.
Nov 1, 23:42 UTC
Update - The maintenance window for this upgrade has been adjusted to Friday, November 1st, from 11:00PM UTC to November 2nd, 3:00AM UTC. Our initial post reflects the updated times.
Oct 30, 22:54 UTC
Update - The maintenance window for this upgrade has been adjusted to Wednesday, October 30, from 11:00PM UTC to October 31, 3:00AM UTC. The post below reflects the updated times.
Oct 29, 22:24 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, October 29, from 11:00PM UTC to October 30, 3:00AM UTC. The post below reflects the updated times.
Oct 28, 23:49 UTC
Scheduled - The Tableau Online - United States - West - (10AY) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.4 on Friday, November 5th, from 12:00AM UTC to November 5th, 4:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Oct 28, 23:26 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - West - (10AZ) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.

To learn more about the new features included in this release, please visit the Tableau Online - Coming Soon page.
Nov 5, 05:04 UTC
In progress - The Tableau Online - United States - West - (10AZ) environment has begun a scheduled maintenance and upgrade to Tableau Online 2019.4.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Nov 5, 00:04 UTC
Update - The Tableau Online - United States - West - (10AZ) environment has begun a scheduled maintenance and upgrade to Tableau Online 2019.4.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Nov 5, 00:01 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, November 5th, from 12:00AM UTC to November 5th, 4:00AM UTC. Our initial post reflects the updated times.
Nov 1, 23:44 UTC
Update - The maintenance window for this upgrade has been adjusted to Friday, November 1st, from 11:00PM UTC to November 2nd, 3:00AM UTC. Our initial post reflects the updated times.
Oct 30, 22:57 UTC
Update - The maintenance window for this upgrade has been adjusted to Wednesday, October 30, from 11:00PM UTC to October 31, 3:00AM UTC. The post below reflects the updated times.
Oct 29, 22:20 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, October 29, from 11:00PM UTC to October 30, 3:00AM UTC. The post below reflects the updated times.
Oct 28, 23:48 UTC
Scheduled - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.4 on Friday, November 5th, from 12:00AM UTC to November 5th, 4:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Oct 28, 23:39 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - East - (prod-useast-a) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.

To learn more about the new features included in this release, please visit the Tableau Online - Coming Soon page.
Nov 5, 05:03 UTC
In progress - The Tableau Online - United States - East - (prod-useast-a) environment has begun a scheduled maintenance and upgrade to Tableau Online 2019.4.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Nov 5, 00:02 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, November 5th, from 12:00AM UTC to November 5th, 4:00AM UTC. Our initial post reflects the updated times.
Nov 1, 23:45 UTC
Update - The maintenance window for this upgrade has been adjusted to Friday, November 1st, from 11:00PM UTC to November 2nd, 3:00AM UTC. Our initial post reflects the updated times.
Oct 30, 23:00 UTC
Update - The maintenance window for this upgrade has been adjusted to Wednesday, October 30, from 11:00PM UTC to October 30, 3:00AM UTC. The post below reflects the updated times.
Oct 29, 22:14 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, October 29, from 11:00PM UTC to October 30, 3:00AM UTC. The post below reflects the updated times.
Oct 28, 23:49 UTC
Scheduled - The Tableau Online - United States - East - (prod-useast-a) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.4 on Friday, November 5th, from 12:00AM UTC to November 5th, 4:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Oct 28, 23:31 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - East - (useast-1) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.

To learn more about the new features included in this release, please visit the Tableau Online - Coming Soon page.
Nov 5, 04:56 UTC
In progress - The Tableau Online - United States - East - (useast-1) environment has begun a scheduled maintenance and upgrade to Tableau Online 2019.4.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Nov 5, 00:01 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, November 5th, from 12:00AM UTC to November 5th, 4:00AM UTC. Our initial post reflects the updated times.
Nov 1, 23:45 UTC
Update - The maintenance window for this upgrade has been adjusted to Friday, November 1st, from 11:00PM UTC to November 2nd, 3:00AM UTC. Our initial post reflects the updated times.
Oct 30, 22:58 UTC
Update - The maintenance window for this upgrade has been adjusted to Wednesday, October 30, from 11:00PM UTC to October 31, 3:00AM UTC. The post below reflects the updated times.
Oct 29, 22:18 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, October 29, from 11:00PM UTC to October 30, 3:00AM UTC. The post below reflects the updated times.
Oct 28, 23:49 UTC
Scheduled - The Tableau Online - United States - East - (useast-1) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.4 on Friday, November 5th, from 12:00AM UTC to November 5th, 4:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Oct 28, 23:36 UTC
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019
Completed - The scheduled file store infrastructure maintenance for the Tableau Online - United States - West - (UW2B) environment is now complete.
Nov 2, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 19:08 UTC
Scheduled - The Tableau Online - United States - West - (UW2B) environment will begin scheduled maintenance for our file store infrastructure at 7:00 PM UTC and last until 10:00 PM UTC.
Nov 2, 17:00 UTC
In progress - The Tableau Online - United States - West - (UW2B) environment will begin scheduled maintenance for our file store infrastructure at 7:00 PM UTC and last until 10:00 PM UTC.

During this maintenance window, the system will be unavailable for all users. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.
Nov 2, 17:00 UTC
Scheduled - The Tableau Online - United States - West - (UW2B) environment will undergo scheduled maintenance for our file store infrastructure on Saturday, November 2nd, from 7:00 PM UTC to 10:00 PM UTC.

During this maintenance window, the system will be unavailable for all users. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Oct 18, 23:20 UTC
Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

Oct 29, 2019

No incidents reported.

Oct 28, 2019
Resolved - We have been made aware of an issue within Tableau Online that may have caused an impact for some users on the ew1a pod. Customers may have experienced increased load times and possible "503" errors. We have identified and mitigated the issue at this time. We apologize for any inconvenience this may have caused.
Oct 28, 14:46 UTC