Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
All Systems Operational
Tableau Online Operational
United States - East - (useast-1) Operational
United States - East - (prod-useast-a) Operational
United States - West - (10AY) Operational
United States - West - (10AZ) Operational
United States - West - (UW2B) Operational
Europe - Ireland - (DUB01) Operational
Europe - Ireland - (EW1A) Operational
Tableau Public Operational
Tableau Public Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 16, 2019
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing users not receiving subscriptions on Tableau Online was successful. This incident is now considered resolved.
Sep 16, 11:36 UTC
Update - Tableau Engineers have identified the problem that is causing users not receiving subscriptions on Tableau Online. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
Sep 16, 11:15 UTC
Update - We are continuing to investigate this issue.
Sep 16, 10:41 UTC
Investigating - Tableau Engineers are investigating a potential issue within Tableau Online subscriptions that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Sep 16, 10:29 UTC
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - West - (10AZ) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page.
Sep 11, 02:40 UTC
In progress - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.3.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - What's New page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 10, 22:46 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, September 10, from 11:00PM UTC to September 11, 3:00AM UTC. The post below reflects the updated times.
Sep 10, 03:24 UTC
Scheduled - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.3 on Tuesday, September 10, from 11:00PM UTC to September 11, 3:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 3, 18:06 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - West - (10AY) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page.
Sep 11, 02:38 UTC
In progress - The Tableau Online - United States - West - (10AY) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.3.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - What's New page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 10, 22:45 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, September 10, from 11:00PM UTC to September 11, 3:00AM UTC. The post below reflects the updated times.
Sep 10, 03:25 UTC
Scheduled - The Tableau Online - United States - West - (10AY) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.3 on Tuesday, September 10, from 11:00PM UTC to September 11, 3:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 3, 18:06 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - East - (useast-1) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page.
Sep 11, 02:37 UTC
In progress - The Tableau Online - United States - East - (useast-1) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.3.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - What's New page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 10, 22:45 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, September 10, from 11:00PM UTC to September 11, 3:00AM UTC. The post below reflects the updated times.
Sep 10, 03:25 UTC
Scheduled - The Tableau Online - United States - East - (useast-1) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.3 on Tuesday, September 10, from 11:00PM UTC to September 11, 3:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 3, 18:06 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - East - (prod-useast-a) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page.
Sep 11, 02:36 UTC
In progress - The Tableau Online - United States - East - (prod-useast-a) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.3.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - What's New page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 10, 22:47 UTC
Update - The maintenance window for this upgrade has been adjusted to Tuesday, September 10, from 11:00PM UTC to September 11, 3:00AM UTC. The post below reflects the updated times.
Sep 10, 03:20 UTC
Scheduled - The Tableau Online - United States - East - (prod-useast-a) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.3 on Tuesday, September 10, from 11:00PM UTC to September 11, 3:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 3, 18:06 UTC
Sep 9, 2019
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing intermittent issues loading views in the Tableau Online UW2B pod was successful. This incident is now considered resolved.
Sep 9, 08:55 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing intermittent issues loading views in the Tableau Online UW2B pod. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Sep 9, 08:32 UTC
Investigating - Tableau Engineers are investigating a potential issue within Tableau Online - UW2B pod that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Sep 9, 07:49 UTC
Sep 8, 2019
Completed - The scheduled maintenance and upgrade to the Tableau Online - Europe - Ireland - (EW1A) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page.
Sep 8, 18:29 UTC
In progress - The Tableau Online - Europe - Ireland - (EW1A) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.3.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - What's New page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 8, 15:46 UTC
Scheduled - The Tableau Online - Europe - Ireland - (EW1A) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.3 on Sunday, September 8, from 4:00PM UTC to 8:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 3, 18:06 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online - United States - West - (UW2B) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page.
Sep 8, 18:27 UTC
In progress - The Tableau Online - United States - West - (UW2B) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.3.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - What's New page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 8, 15:45 UTC
Scheduled - The Tableau Online - United States - West - (UW2B) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.3 on Sunday, September 8, from 4:00PM UTC to 8:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 3, 18:06 UTC
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing errors when opening workbooks with published datasources that use a date/datetime parameter with a range set with a step size in the Tableau Online dub01 pod was successful. This incident is now considered resolved.
Sep 8, 07:07 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue where a limited number of users encountered errors when opening workbooks with published datasources that use a date/datetime parameter parameter with a range set with a step size in the Tableau Online dub01 pod. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Sep 8, 06:06 UTC
Identified - Tableau Engineers have identified the problem in the Tableau Online dub01 pod. A limited number of users may experience errors when opening workbooks with published datasources. Only workbooks that use a date/datetime parameter with a range set with a step size are impacted. Affected users may work around this behavior by removing the step size from the parameter on their data source and publish it again. A solution to fully mitigate this problem is currently being worked on. Next update will be when new information becomes available.
Sep 6, 21:26 UTC
Investigating - Tableau Engineers are investigating a potential issue within the Tableau Online DUB01 environment that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Sep 6, 16:34 UTC
Sep 7, 2019

No incidents reported.

Sep 6, 2019
Completed - The scheduled maintenance and upgrade to the Tableau Online - Europe - Ireland - (DUB01) environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page for additional details.
Sep 6, 00:08 UTC
In progress - The Tableau Online - Europe - Ireland - (DUB01) environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.3.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 5, 20:00 UTC
Scheduled - The Tableau Online - Europe - Ireland - (DUB01) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.3 on Thursday, September 5, from 8:00PM UTC to 11:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Sep 3, 18:06 UTC
Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.