Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
All Systems Operational
Tableau Online Operational
United States - East - (UE1) Operational
United States - West - (10AY) Operational
United States - West - (10AZ) Operational
United States - West - (UW2B) Operational
Europe - Ireland - (DUB01) Operational
Europe - Ireland - (EW1A) Operational
Tableau Public Operational
Tableau Public Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2019

No incidents reported today.

May 21, 2019
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing users to encounter an error message when accessing views in Tableau Online Dub01 environment was successful. This incident is now considered resolved.
May 21, 14:36 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing users to occasionally encounter an error message when accessing views in the Dub01 environment. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update will be when new information becomes available.
May 21, 14:27 UTC
Investigating - Tableau Engineers are investigating a potential issue within Tableau Online Dub01 that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
May 21, 14:04 UTC
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing some extract refreshes using generic JDBC and generic ODBC to fail in all Tableau Online pods was successful. This incident is now considered resolved.
May 16, 15:04 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing some extract refreshes using generic JDBC and generic ODBC to fail in all Tableau Online pods. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
May 16, 05:24 UTC
Identified - Tableau Engineers have identified the problem that is causing some extract refreshes using generic JDBC and generic ODBC to fail in all Tableau Online pods. Engineers are currently working hard on a solution to mitigate user impact. Next update will be when new information becomes available.
May 15, 15:44 UTC
Update - Tableau Engineers continue to investigate the issue which is causing some extract refreshes to fail to complete. We appreciate your patience as we work towards a solution; there are no additional details at this time. Next update will be when new information becomes available.
May 14, 20:38 UTC
Investigating - Tableau Engineers are investigating a potential issue within Tableau Online Dub01, EW1a and UW2b environments that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
May 14, 12:29 UTC
May 14, 2019
Completed - The scheduled maintenance and upgrade to the Tableau UE1 environment is now complete.

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
May 14, 06:02 UTC
Update - The scheduled maintenance to the Tableau Online UE1 environment is being extended by 2 hours.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 14, 04:00 UTC
Update - The scheduled maintenance to the Tableau Online UE1 environment is being extended by 1 hour.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 14, 03:00 UTC
In progress - The Tableau UE1 environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.2.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the TableauOnline - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available
May 13, 22:59 UTC
Scheduled - The Tableau Online - United States - East - (UE1) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.2 on Monday, May 13, from 11:00PM UTC to Tuesday, May 14, 3:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 9, 00:04 UTC
Completed - The scheduled maintenance and upgrade to the Tableau 10AZ environment is now complete. 

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
May 14, 05:37 UTC
Update - The scheduled maintenance to the Tableau Online 10AZ environment is being extended by 30 minutes.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 14, 05:30 UTC
Update - The scheduled maintenance to the Tableau Online 10AZ environment is being extended by 30 minutes.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 14, 05:00 UTC
Update - The scheduled maintenance to the Tableau Online 10AZ environment is being extended by 1 hour.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 14, 04:00 UTC
Update - The scheduled maintenance to the Tableau Online 10AZ environment is being extended by 1 hour.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 14, 03:00 UTC
In progress - The Tableau 10AZ environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.2.
During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.
To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.
May 13, 23:00 UTC
Scheduled - The Tableau Online - United States - West - (10AZ) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.2 on Monday, May 13, from 11:00PM UTC to Tuesday, May 14, 3:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 9, 00:05 UTC
Completed - The scheduled maintenance and upgrade to the Tableau 10AY environment is now complete.

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
May 14, 05:10 UTC
Update - The scheduled maintenance to the Tableau Online 10AY environment is being extended by 1 hour.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 14, 04:00 UTC
Update - The scheduled maintenance to the Tableau Online 10AY environment is being extended by 1 hour.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 14, 03:00 UTC
In progress - The Tableau 10AY environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.2.
During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.
To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.
May 13, 22:59 UTC
Scheduled - The Tableau Online - United States - West - (10AY) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.2 on Monday, May 13, from 11:00PM UTC to Tuesday, May 14, 3:00AM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 9, 00:05 UTC
May 13, 2019
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing failures and longer than usual loading times when accessing views in the EW1A pod was successful. This incident is now considered resolved.
May 13, 14:48 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing failures and longer than usual loading times when accessing views in the EW1A pod. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update will be when new information becomes available.
May 13, 14:38 UTC
Investigating - Tableau Engineers are currently investigating an issue with Tableau Online EW1a. At this time users may experience failures and longer than usual loading times when accessing views. Our next update will be provided as soon as new information becomes available.
May 13, 14:12 UTC
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing intermittent failures and slow loading times in the EW1A Tableau Online environment was successfully implemented by Monday, May 13th 2019 10:02am UTC. This incident is now considered resolved.
May 13, 11:15 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing users to encounter long loading times and occasional failures when accessing views in the EW1a environment. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update will be when new information becomes available.
May 13, 10:17 UTC
Investigating - Tableau Engineers are currently investigating an issue with Tableau Online EW1a. At this time users may experience failures and longer than usual loading times when accessing views. Our next update will be provided as soon as new information becomes available.
May 13, 09:32 UTC
Resolved - Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing intermittent failures and slow loading times in the EW1A Tableau Online environment was successfully implemented by Monday, May 13th 2019 08:59am UTC. This incident is now considered resolved.
May 13, 09:33 UTC
Monitoring - Tableau Engineers have implemented a solution to mitigate the issue causing users to encounter long loading times and occasional failures when accessing views in the EW1a environment. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update will be when new information becomes available.
May 13, 09:10 UTC
Identified - Tableau Engineers have identified the problem that is causing users to encounter long loading times and occasional failures when accessing views in the EW1a environment. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
May 13, 08:43 UTC
Investigating - Tableau Engineers are currently investigating an issue with Tableau Online EW1a. At this time users may experience failures and longer than usual loading times when accessing views. Our next update will be provided as soon as new information becomes available.
May 13, 08:00 UTC
May 12, 2019
Completed - The scheduled maintenance and upgrade to the Tableau Online UW2B environment is now complete.  

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
May 12, 23:04 UTC
In progress - The Tableau UW2B environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.2.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.
To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.
May 12, 15:55 UTC
Scheduled - The Tableau Online - United States - West - (UW2B) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.2 on Sunday, May 12, from 4:00PM UTC to 8:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 9, 00:05 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online DUB01 environment is now complete. 

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
May 12, 20:51 UTC
Update - This maintenance window for DUB01 is being extended by one hour.
May 12, 19:55 UTC
In progress - The Tableau DUB01 environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.2.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.
To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.
May 12, 15:53 UTC
Scheduled - The Tableau Online - Europe - Ireland - (DUB01) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.2 on Sunday, May 12, from 4:00PM UTC to 8:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 9, 00:05 UTC
Completed - The scheduled maintenance and upgrade to the Tableau Online EW1A environment is now complete. 

To learn more about the new features included in this release, please visit the Tableau Online - What's New page for additional details.
May 12, 20:49 UTC
Update - This maintenance window for EW1A is being extended by one hour.
May 12, 19:55 UTC
In progress - The Tableau EW1A environment will undergo a scheduled maintenance at this time while we upgrade to Tableau Online 2019.2.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.
To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.
May 12, 15:54 UTC
Scheduled - The Tableau Online - Europe - Ireland - (EW1A) environment will undergo a scheduled maintenance and upgrade to Tableau Online 2019.2 on Sunday, May 12, from 4:00PM UTC to 8:00PM UTC.

During this upgrade the system is planned to remain available for all users. Scheduled background tasks such as extract refreshes, email subscriptions and alerts will be paused during the maintenance window for several hours. Scheduled work will resume when maintenance completes. We apologize for any inconvenience caused by the temporary delay of this work and will minimize the time required as much as possible.

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 9, 00:05 UTC
Completed - Maintenance for Tableau Online Environments UE1, 10AY, 10AZ, UW2B, EW1A and DUB01 have been completed.
May 12, 00:14 UTC
Update - Update - Maintenance for Tableau Online Environments for UE1, 10AY and 10AZ is still ongoing.

Maintenance for Tableau Online Environments UW2B, EW1A and DUB01 have been completed.

Any additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 11, 21:00 UTC
In progress - Update - Maintenance to all Tableau Online environments will be extended.

Any additional updates regarding this maintenance will be posted to Trust as new information becomes available.
May 11, 18:59 UTC
Scheduled - All Tableau Online environments (10AY, 10AZ, DUB01, EW1a, UE1, UW2b) will undergo scheduled maintenance on Saturday, May 11, 2019, from 6:00pm UTC to 7:00pm UTC. During this time, users will be unable to log in to their environment and scheduled extract refreshes will be delayed.

Any additional updates regarding this maintenance will be posted to Trust as new information becomes available.
Apr 27, 22:53 UTC
May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.