Tableau Trust - Current Status

Tableau Online

Current Status

Available

Service Available

Last 30 Days

10az - California

2/19 Informational

2/19/2018

RESOLVED: My Account Settings unavailable

Monday February 19th, 2018 - 4:07 AM PST to Monday February 19th, 2018 - 6:30 PM PST
Published on: Monday February 19th, 2018 - 4:07 AM PST Informational

Resolved 6:30pm PT: Tableau Engineers have identified the root cause of this issue and taken corrective action. Engineers will continue to monitor for any recurrence. This issue is now considered resolved.

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Update 5:00pm PT: Services are currently available, but users are unable to save 'My Account' settings on the 10AY pod. Engineers are continuing to investigate this issue in the 10AY California Pod.  

Next update 7:00pm PT or sooner if information is made available.

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Update 4:00pm PT: Engineers have completed rolling back Tableau Online pods 10az - California, US-West-2b-Oregon, US-East-1 - North Virginia, and dub01 - Dublin pods successfully. Engineers continue to troubleshoot the issue in 10ay - California pod.

Next update 5:00pm PT or sooner if information is made available.

---------------

Update 1:00pm PT: Tableau Engineers will be resolving this issue by rolling back to a previous version of Tableau Online. Once the deployment is complete, the features in last week's release will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work towards mitigation for these issues.

Next update 4:00pm PT or sooner if information is made available.

---------------

Update 12:00pm PT: Engineers have identified the issue and are continuing to work on implementing a solution.

Next update 1:00pm PT or sooner if information is made available.

---------------

Update 11:00am PT: Engineers are continuing to work on implementing a solution to re-enable the ability to modify personal account settings.

Next update 12:00pm PT or sooner if information is made available.

---------------

Update 10:00am PT: Tableau Engineers have identified the issue preventing users from modifying personal account settings. We are currently working on implementing a solution.

Next update 11:00am PT or sooner if information is made available.

---------------

Update 09:00am PT: The issue is still being investigated at the moment by our developers.

Next update 10:00am PT or sooner if information is made available.

---------------

Update 08:00am PT: The issue is still being investigated at the moment by our developers.

Next update 09:00am PT or sooner if information is made available.

---------------

Update 07:00am PT: The issue is still being investigated at the moment by our developers.

Next update 08:00am PT or sooner if information is made available

---------------

Update 06:00am PT: The issue is still being investigated at the moment by our developers.

Next update 07:00am PT or sooner if information is made available

---------------

Update 05:00am PT: The issue is still being investigated at the moment by our developers.

Next update 06:00am PT or sooner if information is made available

---------------

Update 04:30am PT: The issue is still being investigated at the moment by our developers.

Next update 05:00am PT or sooner if information is made available

---------------

Currently, there is an issue with 'My Account Settings' on Tableau Online preventing users from modifying their personal account settings.
Our development team is actively working towards a resolution.

Next update 04:30am PT or sooner if information is made available

2/15 Available

2/15/2018

No incidents in the last 30 days

Thursday February 15th, 2018 - 10:47 AM PST
Published on: Thursday February 15th, 2018 - 10:47 AM PST Available

No incidents in the last 30 days.

10ay - California

2/19 Informational

2/19/2018

RESOLVED: My Account Settings unavailable

Monday February 19th, 2018 - 4:07 AM PST to Monday February 19th, 2018 - 6:30 PM PST
Published on: Monday February 19th, 2018 - 4:07 AM PST Informational

Resolved 6:30pm PT: Tableau Engineers have identified the root cause of this issue and taken corrective action. Engineers will continue to monitor for any recurrence. This issue is now considered resolved.

---------------

Update 5:00pm PT: Services are currently available, but users are unable to save 'My Account' settings on the 10AY pod. Engineers are continuing to investigate this issue in the 10AY California Pod.  

Next update 7:00pm PT or sooner if information is made available.

---------------

Update 4:00pm PT: Engineers have completed rolling back Tableau Online pods 10az - California, US-West-2b-Oregon, US-East-1 - North Virginia, and dub01 - Dublin pods successfully. Engineers continue to troubleshoot the issue in 10ay - California pod.

Next update 5:00pm PT or sooner if information is made available.

---------------

Update 1:00pm PT: Tableau Engineers will be resolving this issue by rolling back to a previous version of Tableau Online. Once the deployment is complete, the features in last week's release will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work towards mitigation for these issues.

Next update 4:00pm PT or sooner if information is made available.

---------------

Update 12:00pm PT: Engineers have identified the issue and are continuing to work on implementing a solution.

Next update 1:00pm PT or sooner if information is made available.

---------------

Update 11:00am PT: Engineers are continuing to work on implementing a solution to re-enable the ability to modify personal account settings.

Next update 12:00pm PT or sooner if information is made available.

---------------

Update 10:00am PT: Tableau Engineers have identified the issue preventing users from modifying personal account settings. We are currently working on implementing a solution.

Next update 11:00am PT or sooner if information is made available.

---------------

Update 09:00am PT: The issue is still being investigated at the moment by our developers.

Next update 10:00am PT or sooner if information is made available.

---------------

Update 08:00am PT: The issue is still being investigated at the moment by our developers.

Next update 09:00am PT or sooner if information is made available.

---------------

Update 07:00am PT: The issue is still being investigated at the moment by our developers.

Next update 08:00am PT or sooner if information is made available

---------------

Update 06:00am PT: The issue is still being investigated at the moment by our developers.

Next update 07:00am PT or sooner if information is made available

---------------

Update 05:00am PT: The issue is still being investigated at the moment by our developers.

Next update 06:00am PT or sooner if information is made available

---------------

Update 04:30am PT: The issue is still being investigated at the moment by our developers.

Next update 05:00am PT or sooner if information is made available

---------------

Currently, there is an issue with 'My Account Settings' on Tableau Online preventing users from modifying their personal account settings.
Our development team is actively working towards a resolution.

Next update 04:30am PT or sooner if information is made available

2/15 Available

2/15/2018

No incidents in the last 30 days

Thursday February 15th, 2018 - 10:47 AM PST
Published on: Thursday February 15th, 2018 - 10:47 AM PST Available

No incidents in the last 30 days.

US-East-1 - North Virginia

2/19 Informational

2/19/2018

RESOLVED: My Account Settings unavailable

Monday February 19th, 2018 - 4:07 AM PST to Monday February 19th, 2018 - 6:30 PM PST
Published on: Monday February 19th, 2018 - 4:07 AM PST Informational

Resolved 6:30pm PT: Tableau Engineers have identified the root cause of this issue and taken corrective action. Engineers will continue to monitor for any recurrence. This issue is now considered resolved.

---------------

Update 5:00pm PT: Services are currently available, but users are unable to save 'My Account' settings on the 10AY pod. Engineers are continuing to investigate this issue in the 10AY California Pod.  

Next update 7:00pm PT or sooner if information is made available.

---------------

Update 4:00pm PT: Engineers have completed rolling back Tableau Online pods 10az - California, US-West-2b-Oregon, US-East-1 - North Virginia, and dub01 - Dublin pods successfully. Engineers continue to troubleshoot the issue in 10ay - California pod.

Next update 5:00pm PT or sooner if information is made available.

---------------

Update 1:00pm PT: Tableau Engineers will be resolving this issue by rolling back to a previous version of Tableau Online. Once the deployment is complete, the features in last week's release will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work towards mitigation for these issues.

Next update 4:00pm PT or sooner if information is made available.

---------------

Update 12:00pm PT: Engineers have identified the issue and are continuing to work on implementing a solution.

Next update 1:00pm PT or sooner if information is made available.

---------------

Update 11:00am PT: Engineers are continuing to work on implementing a solution to re-enable the ability to modify personal account settings.

Next update 12:00pm PT or sooner if information is made available.

---------------

Update 10:00am PT: Tableau Engineers have identified the issue preventing users from modifying personal account settings. We are currently working on implementing a solution.

Next update 11:00am PT or sooner if information is made available.

---------------

Update 09:00am PT: The issue is still being investigated at the moment by our developers.

Next update 10:00am PT or sooner if information is made available.

---------------

Update 08:00am PT: The issue is still being investigated at the moment by our developers.

Next update 09:00am PT or sooner if information is made available.

---------------

Update 07:00am PT: The issue is still being investigated at the moment by our developers.

Next update 08:00am PT or sooner if information is made available

---------------

Update 06:00am PT: The issue is still being investigated at the moment by our developers.

Next update 07:00am PT or sooner if information is made available

---------------

Update 05:00am PT: The issue is still being investigated at the moment by our developers.

Next update 06:00am PT or sooner if information is made available

---------------

Update 04:30am PT: The issue is still being investigated at the moment by our developers.

Next update 05:00am PT or sooner if information is made available

---------------

Currently, there is an issue with 'My Account Settings' on Tableau Online preventing users from modifying their personal account settings.
Our development team is actively working towards a resolution.

Next update 04:30am PT or sooner if information is made available

2/16 Available

2/16/2018

No incidents in the last 30 days

Friday February 16th, 2018 - 2:26 AM PST
Published on: Friday February 16th, 2018 - 2:26 AM PST Available

No incidents in the last 30 days.

US-West-2b - Oregon

2/19 Informational

2/19/2018

RESOLVED: My Account Settings unavailable

Monday February 19th, 2018 - 4:07 AM PST to Monday February 19th, 2018 - 6:30 PM PST
Published on: Monday February 19th, 2018 - 4:07 AM PST Informational

Resolved 6:30pm PT: Tableau Engineers have identified the root cause of this issue and taken corrective action. Engineers will continue to monitor for any recurrence. This issue is now considered resolved.

---------------

Update 5:00pm PT: Services are currently available, but users are unable to save 'My Account' settings on the 10AY pod. Engineers are continuing to investigate this issue in the 10AY California Pod.  

Next update 7:00pm PT or sooner if information is made available.

---------------

Update 4:00pm PT: Engineers have completed rolling back Tableau Online pods 10az - California, US-West-2b-Oregon, US-East-1 - North Virginia, and dub01 - Dublin pods successfully. Engineers continue to troubleshoot the issue in 10ay - California pod.

Next update 5:00pm PT or sooner if information is made available.

---------------

Update 1:00pm PT: Tableau Engineers will be resolving this issue by rolling back to a previous version of Tableau Online. Once the deployment is complete, the features in last week's release will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work towards mitigation for these issues.

Next update 4:00pm PT or sooner if information is made available.

---------------

Update 12:00pm PT: Engineers have identified the issue and are continuing to work on implementing a solution.

Next update 1:00pm PT or sooner if information is made available.

---------------

Update 11:00am PT: Engineers are continuing to work on implementing a solution to re-enable the ability to modify personal account settings.

Next update 12:00pm PT or sooner if information is made available.

---------------

Update 10:00am PT: Tableau Engineers have identified the issue preventing users from modifying personal account settings. We are currently working on implementing a solution.

Next update 11:00am PT or sooner if information is made available.

---------------

Update 09:00am PT: The issue is still being investigated at the moment by our developers.

Next update 10:00am PT or sooner if information is made available.

---------------

Update 08:00am PT: The issue is still being investigated at the moment by our developers.

Next update 09:00am PT or sooner if information is made available.

---------------

Update 07:00am PT: The issue is still being investigated at the moment by our developers.

Next update 08:00am PT or sooner if information is made available

---------------

Update 06:00am PT: The issue is still being investigated at the moment by our developers.

Next update 07:00am PT or sooner if information is made available

---------------

Update 05:00am PT: The issue is still being investigated at the moment by our developers.

Next update 06:00am PT or sooner if information is made available

---------------

Update 04:30am PT: The issue is still being investigated at the moment by our developers.

Next update 05:00am PT or sooner if information is made available

---------------

Currently, there is an issue with 'My Account Settings' on Tableau Online preventing users from modifying their personal account settings.
Our development team is actively working towards a resolution.

Next update 04:30am PT or sooner if information is made available

2/15 Available

2/15/2018

No incidents in the last 30 days

Thursday February 15th, 2018 - 10:47 AM PST
Published on: Thursday February 15th, 2018 - 10:47 AM PST Available

No incidents in the last 30 days.

dub01 - Dublin

2/19 Informational

2/19/2018

RESOLVED: My Account Settings unavailable

Monday February 19th, 2018 - 4:07 AM PST to Monday February 19th, 2018 - 6:30 PM PST
Published on: Monday February 19th, 2018 - 4:07 AM PST Informational

Resolved 6:30pm PT: Tableau Engineers have identified the root cause of this issue and taken corrective action. Engineers will continue to monitor for any recurrence. This issue is now considered resolved.

---------------

Update 5:00pm PT: Services are currently available, but users are unable to save 'My Account' settings on the 10AY pod. Engineers are continuing to investigate this issue in the 10AY California Pod.  

Next update 7:00pm PT or sooner if information is made available.

---------------

Update 4:00pm PT: Engineers have completed rolling back Tableau Online pods 10az - California, US-West-2b-Oregon, US-East-1 - North Virginia, and dub01 - Dublin pods successfully. Engineers continue to troubleshoot the issue in 10ay - California pod.

Next update 5:00pm PT or sooner if information is made available.

---------------

Update 1:00pm PT: Tableau Engineers will be resolving this issue by rolling back to a previous version of Tableau Online. Once the deployment is complete, the features in last week's release will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work towards mitigation for these issues.

Next update 4:00pm PT or sooner if information is made available.

---------------

Update 12:00pm PT: Engineers have identified the issue and are continuing to work on implementing a solution.

Next update 1:00pm PT or sooner if information is made available.

---------------

Update 11:00am PT: Engineers are continuing to work on implementing a solution to re-enable the ability to modify personal account settings.

Next update 12:00pm PT or sooner if information is made available.

---------------

Update 10:00am PT: Tableau Engineers have identified the issue preventing users from modifying personal account settings. We are currently working on implementing a solution.

Next update 11:00am PT or sooner if information is made available.

---------------

Update 09:00am PT: The issue is still being investigated at the moment by our developers.

Next update 10:00am PT or sooner if information is made available.

---------------

Update 08:00am PT: The issue is still being investigated at the moment by our developers.

Next update 09:00am PT or sooner if information is made available.

---------------

Update 07:00am PT: The issue is still being investigated at the moment by our developers.

Next update 08:00am PT or sooner if information is made available

---------------

Update 06:00am PT: The issue is still being investigated at the moment by our developers.

Next update 07:00am PT or sooner if information is made available

---------------

Update 05:00am PT: The issue is still being investigated at the moment by our developers.

Next update 06:00am PT or sooner if information is made available

---------------

Update 04:30am PT: The issue is still being investigated at the moment by our developers.

Next update 05:00am PT or sooner if information is made available

---------------

Currently, there is an issue with 'My Account Settings' on Tableau Online preventing users from modifying their personal account settings.
Our development team is actively working towards a resolution.

Next update 04:30am PT or sooner if information is made available

1/24 Service Interruption

1/24/2018

RESOLVED: Dub01 tableau Online

Wednesday January 24th, 2018 - 2:12 AM PST to Wednesday January 24th, 2018 - 6:21 AM PST
Published on: Wednesday January 24th, 2018 - 2:55 AM PST Service Interruption

Update, 06:45am PT:
Tableau Engineers have mitigated the issue and restored service to the Dub01 environment which will still be closely monitored. This issue is now considered resolved.

______________________________________________________________

Update, 06:00am PT:

The Tableau Online Engineering team are still looking into this issue and actively searching for the cause of this incidence. Next Update in One Hour or sooner.

______________________________________________________________

Update, 05:00am PT:

The Tableau Online Engineering team are still looking into this issue and actively searching for the cause of this incidence. Next Update in One Hour or sooner.

______________________________________________________________

Update, 04:15am PT:

The Tableau Online Engineering team is still looking into this issue and actively searching for the cause of this incidence. Next Update in 30mins or sooner.

______________________________________________________________

Update, 03:35am PT:

Engineers are still working on the issue, Next update in 30min or sooner as information is available.

______________________________________________________________

Dub01 Online is currently degraded, Engineers have been engaged and are investigation the Issue, Further update in 30 mins or sooner as Information becomes available.

Planned Maintenance

Tableau Online Planned Maintenance

No maintenance planned

At this time, no Tableau Online maintenance has been scheduled.