Tableau Trust - Current Status

Tableau Online

Current Status

Available

Service Available

Last 30 Days

10az - California

10/28 Maintenance

10/28/2017

COMPLETE: Tableau Online Sign In Outage

Saturday October 28th, 2017 - 10:00 AM PDT to Saturday October 28th, 2017 - 10:10 AM PDT
Published on: Thursday October 26th, 2017 - 8:44 AM PDT Maintenance

Update: 10:10am PT: The maintenance has completed at this time.

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On Saturday, 10/28/2017 from 10:00a - 10:30a PT, Tableau Online will undergo a planned maintenance. During this time, users will be unable to login via SSO.Online.Tableau.com. Users who are already logged into their instance of Tableau Online will not be affected by this maintenance window. Additionally, all RESTAPI and TabCMD will continue to function as per normal. Next update will be when the maintenance window is complete.

10/25 Available

10/25/2017

No incidents in the last 30 days

Wednesday October 25th, 2017 - 5:32 AM PDT
Published on: Wednesday October 25th, 2017 - 5:32 AM PDT Available

No incidents in the last 30 days.

10ay - California

10/28 Maintenance

10/28/2017

COMPLETE: Tableau Online Sign In Outage

Saturday October 28th, 2017 - 10:00 AM PDT to Saturday October 28th, 2017 - 10:10 AM PDT
Published on: Thursday October 26th, 2017 - 8:44 AM PDT Maintenance

Update: 10:10am PT: The maintenance has completed at this time.

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On Saturday, 10/28/2017 from 10:00a - 10:30a PT, Tableau Online will undergo a planned maintenance. During this time, users will be unable to login via SSO.Online.Tableau.com. Users who are already logged into their instance of Tableau Online will not be affected by this maintenance window. Additionally, all RESTAPI and TabCMD will continue to function as per normal. Next update will be when the maintenance window is complete.

US-East-1 - North Virginia

11/14 Degraded

11/14/2017

RESOLVED: US-East-1 Degraded

Tuesday November 14th, 2017 - 1:24 PM PST to Tuesday November 14th, 2017 - 2:16 PM PST
Published on: Tuesday November 14th, 2017 - 1:40 PM PST Degraded

UPDATE 2:30pm PT - Tableau Engineers have identified the problem in the US-East-1 environment and have implemented a solution to mitigate the performance degradation and intermittent authentication failures. Tableau SOC will continue to monitor the environment closely for any on going issues. At this time, this incident is being considered resolved.

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UPDATE 2:00pm PT - Tableau Engineers continue to investigate the issue in the US-East-1 environment. During this time, users may experience intermittent authentication failures and overall performance degradation. We apologize for any inconvenience this may cause. Next update at 2:30p or if new information becomes available sooner.

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Tableau Engineers are currently investigating an issue with the Online US-East-1 environment. At this time customers may experience degraded performance. We apologize for any inconvenience this might cause.
Next Update: 2pm PT

11/9 Degraded

11/9/2017

Tableau Online: UE1 in degraded state

Thursday November 9th, 2017 - 3:36 AM PST to Thursday November 9th, 2017 - 4:13 AM PST
Published on: Thursday November 9th, 2017 - 3:53 AM PST Degraded

Update, 4:20am PT: Tableau Engineers have identified and resolved the issues in the filestore of the UE1 environment. At this time the issue is considered resolved.

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Update, 4:10am PT: Tableau Engineers are continuing to investigate the issue regarding frequent server errors occurring in the UE1 environment. At this time we do not have any additional updates. We apologize for any inconvenience this might cause.
Next Update: 4:40am PT

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Tableau Engineers are currently investigating an issue with the Online UE1 environment. At this time customers might experience server errors in the environment. We apologize for any inconvenience this might cause.
Next Update: 4:10am PT

10/28 Maintenance

10/28/2017

COMPLETE: Tableau Online Sign In Outage

Saturday October 28th, 2017 - 10:00 AM PDT to Saturday October 28th, 2017 - 10:10 AM PDT
Published on: Thursday October 26th, 2017 - 8:44 AM PDT Maintenance

Update: 10:10am PT: The maintenance has completed at this time.

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On Saturday, 10/28/2017 from 10:00a - 10:30a PT, Tableau Online will undergo a planned maintenance. During this time, users will be unable to login via SSO.Online.Tableau.com. Users who are already logged into their instance of Tableau Online will not be affected by this maintenance window. Additionally, all RESTAPI and TabCMD will continue to function as per normal. Next update will be when the maintenance window is complete.

10/25 Service Interruption

10/25/2017

RESOLVED: Tableau Online - UE1 Unavailable

Wednesday October 25th, 2017 - 9:09 AM PDT to Wednesday October 25th, 2017 - 10:37 AM PDT
Published on: Wednesday October 25th, 2017 - 10:08 AM PDT Service Interruption

Update 11:00a PT: Tableau Online engineers have identified the problem in Us-East-1 as an issue within the fileserver. A solution to mitigate the impact and restore functionality to the Us-East-1 pod has been implemented by promoting our secondary fileserver to primary and performing a rolling restart to the environment. At this time, this issue is being considered resolved.

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The UE1 pod in Tableau Online is currently unavailable. During this time, users may not be able to access and use the pod or may experience issues when rendering views. The Tableau Online teams have been notified and are actively engaged in determining the root cause of the issue and working towards implementing a solution. Next update at 11:00a PT or if new information becomes available sooner.

US-West-2b - Oregon

dub01 - Dublin

10/28 Maintenance

10/28/2017

COMPLETE: Tableau Online Sign In Outage

Saturday October 28th, 2017 - 10:00 AM PDT to Saturday October 28th, 2017 - 10:10 AM PDT
Published on: Thursday October 26th, 2017 - 8:44 AM PDT Maintenance

Update: 10:10am PT: The maintenance has completed at this time.

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On Saturday, 10/28/2017 from 10:00a - 10:30a PT, Tableau Online will undergo a planned maintenance. During this time, users will be unable to login via SSO.Online.Tableau.com. Users who are already logged into their instance of Tableau Online will not be affected by this maintenance window. Additionally, all RESTAPI and TabCMD will continue to function as per normal. Next update will be when the maintenance window is complete.

Planned Maintenance

Tableau Online Planned Maintenance

No maintenance planned

At this time, no Tableau Online maintenance has been scheduled.