Recent Notices for Tableau Public

RESOLVED: Maps Degraded for US-East Region

10:08 AM PST - 11/5/2018 to 1:00 PM PST - 11/5/2018
Published on: Monday November 5th, 2018 - 11:45 AM PST

RESOLVED 1:00pm PT: Engineers have implemented a fix, and embedded maps are now displaying correctly for those visiting from US-East. This issue is now considered resolved.

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Update 12:20pm PT: Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and have implemented a solution. Conditions in this region should be steadily improving, however the environment is still considered degraded.

Next update at 1:20pm PT or sooner.

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Update 12:05pm PT: Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and are currently working on a solution.

Next update at 12:20pm PT.

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Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and are currently working on a solution.

Next update at 12:05pm PT.

CLOSED: Tableau Maps Degraded

12:07 AM PDT - 10/16/2018 to 9:55 AM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 7:08 AM PDT

Closed 4:55pm UTC The Tableau Maps team have identified the issue to be related to a known issue ID #818211 . Please see the following article for workarounds and to track upates to the issue. Tableau Maps with Custom Poloygons Load as One Color or are Incorrectly Drawn.

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Update 4:10pm UTC The team continues working hard to resolve the issue. There are no new updates at this time.

Next update at 5:10pm UTC or sooner if information is available.

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Update 3:10pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update at 4:10pm UTC or sooner if information is available.

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Update 2:40pm UTC Tableau engineers continue to investigate and work to mitigate the issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update at 3:10pm UTC or sooner if information is available.

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The Map Service is currently in a degraded state. During this time, maps within vizzes may not load. Tableau engineers are currently engaged to restore full functionality.

Next update at 2:40pm UTC or sooner if information is available.