Recent Notices for Tableau Online

RESOLVED: Tableau Online 10az Issues Connecting to SQL Server Databases

2:31 PM PDT - 3/20/2017 to 4:28 PM PDT - 3/20/2017
Published on: Monday March 20th, 2017 - 5:14 PM PDT

Update 3/22/17 5:00pm PT The problem with the SQL Server Database drivers has been mitigated; this issue is now being considered resolved.

Some customers reported an issue connecting to SQL Server Databases. Tableau engineers were able to discover the issue and resolve it for those impacted customers. We are currently taking steps to ensure this does not happen again and apologize for any issue this might have caused.

RESOLVED: 10AZ Search Function Degradation

6:33 PM PST - 3/6/2017 to 7:20 PM PST - 3/6/2017
Published on: Monday March 6th, 2017 - 6:33 PM PST

UPDATE 7:20pm PT - Search functionality in the 10AZ pod has been restored. This issue has been resolved.

10AZ is currently in a degraded state where you may not be able to see all of your views, workbooks, data sources or list of users for your site.

We are sorry for this disruption in service and thank you for your patience while we work to restore search functionality.

Next update will be at 9pm PT (5am UTC – Tuesday) or sooner once search functionality is fully restored.

RESOLVED: US-East-1 Search Function Degradation

6:30 PM PST - 3/6/2017 to 7:50 PM PST - 3/6/2017
Published on: Monday March 6th, 2017 - 6:30 PM PST

UPDATE 7:50pm PT - Search functionality in the US-East-1 pod has been restored. This issue has been resolved.

US-East-1 is currently in a degraded state where you may not be able to see all of your views, workbooks, data sources or list of users for your site.

We are sorry for this disruption in service and thank you for your patience while we work to restore search functionality.

Next update will be at 9pm PT (5am UTC – Tuesday) or sooner once search functionality is fully restored.

COMPLETED: Planned Maintenance Activity to Online 10AY Service

8:00 AM PST - 3/4/2017 to 8:46 AM PST - 3/4/2017
Published on: Thursday March 2nd, 2017 - 9:11 AM PST

Completed 8:46 am PT: Maintenance has been completed.

On Saturday, the 4th of March between 8am and 9am PT (4pm and 5pm UTC), Tableau engineers will be performing a planned maintenance which will cause an impact to service for up to 30 minutes.

As always, we apologize for any inconvenience this might cause and appreciate your patience.

COMPLETE: Tableau Online 10AY Upgrades

1:00 PM PST - 2/27/2017 to 7:27 PM PST - 2/27/2017
Published on: Friday February 24th, 2017 - 3:59 PM PST

Update 7:27pm PT This maintenance is complete with no known user impact.

Update 4:29pm PT Work is taking a longer than expected duration with no known user impact. This will be updated upon completion.

On Monday February 27, 2017 between 1pm & 3pm PT (9pm & 11pm UTC) Tableau Online will be upgrading to version 10.2, bringing you smarter, more powerful analytics.

This is a zero downtime upgrade with no impact to your site.

COMPLETED: Tableau Online 10AZ Upgrades

1:00 PM PST - 2/27/2017 to 5:07 PM PST - 2/27/2017
Published on: Friday February 24th, 2017 - 4:01 PM PST

COMPLETE 5:07pm PT This work completed successfully at 5:07pm PT with no known impact.

Update 4:35pm PT Work is taking a longer than expected duration with no known user impact. This will be updated upon completion.

On Monday February 27, 2017 between 1pm & 3pm PT (9pm & 11pm UTC) Tableau Online will be upgrading to version 10.2, bringing you smarter, more powerful analytics.

This is a zero downtime upgrade with no impact to your site.

COMPLETED: Tableau Online DUB01 Upgrades

11:00 AM PST - 2/27/2017 to 3:02 PM PST - 2/27/2017
Published on: Friday February 24th, 2017 - 3:56 PM PST

COMPLETE 4:29pm PT Work took a longer than expected duration with no known user impact. This has been completed as of 3:02pm PT.

On Monday February 27, 2017 between 11am & 1pm PT (7pm & 9pm UTC) Tableau Online will be upgrading to version 10.2, bringing you smarter, more powerful analytics.

This is a zero downtime upgrade with no impact to your site.

COMPLETE: Tableau Online US-East-1 Upgrades

11:00 AM PST - 2/27/2017 to 12:53 PM PST - 2/27/2017
Published on: Friday February 24th, 2017 - 3:58 PM PST

COMPLETE 4:29pm PT This has been completed as of 12:53pm PT

On Monday February 27, 2017 between 11am & 1pm PT (7pm & 9pm UTC) Tableau Online will be upgrading to version 10.2, bringing you smarter, more powerful analytics.

This is a zero downtime upgrade with no impact to your site.

Completed: Tableau Online - 10AY - Unplanned Maintenance

7:31 AM PST - 2/25/2017 to 10:57 PM PST - 2/25/2017
Published on: Saturday February 25th, 2017 - 7:31 AM PST

Update 2/25 11:00pm PT Maintenance has been completed. Duration of background extract refreshes and subscription jobs are back to normal.

Update 2/25 10:00pm PT:
Tableau engineers continue to bring resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue.
Next update at 12:00am PT or if new information becomes available sooner.

Update 2/25 8:00pm PT:
Tableau engineers continue to bring resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue.
Next update at 10:00pm PT or if new information becomes available sooner.

Update 2/25 6:00pm PT:
Tableau engineers continue to bring resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue.
Next update at 8:00pm PT or if new information becomes available sooner.

Update 2/25 4:00pm PT:
Tableau engineers continue to bring resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue.
Next update at 6:00pm PT or if new information becomes available sooner.

Update 2/25 2:00pm PT:
Tableau engineers continue to bring resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue.
Next update at 4:00pm PT or if new information becomes available sooner.

Update 2/25 12:00pm PT:
Tableau engineers continue to bring resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue.
Next update at 2:00pm PT or if new information becomes available sooner.

Update 2/25 10:00am PT:
Tableau engineers continue to bring resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue.
Next update at 12:00pm PT or if new information becomes available sooner.

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We are currently undergoing some unplanned maintenance to Tableau Online. During this time background extract refreshes and subscription jobs may take longer to complete than normal.

Next update to come at 10am PT

COMPLETED: Tableau Online - 10AY - Unplanned Maintenance

12:00 AM PST - 2/24/2017 to 6:12 AM PST - 2/24/2017
Published on: Friday February 24th, 2017 - 6:17 AM PST

Completed 02/24 06:12am PT: Maintenance has been completed. Duration of background extract refreshes and subscription jobs are back to normal.

Update 02/24 04:00am PT:The delays for background refreshes and subscriptions are still being actively monitored by Tableau engineers. Thank you for your patience and and understanding.

Next update at 8:00am PT or if new information becomes available sooner.

Update 12:00am PT Tableau engineers have brought resources online and are now monitoring the situation. Longer than expected delays for background refreshes and subscriptions will likely continue. Next update at 4:00am PT or if new information becomes available sooner.

Update 10pm PT Tableau engineers continue to bring further resources online. Longer than expected delays for background refreshes and subscriptions will likely continue.

Next update at 12:00am PT or if new information becomes available sooner.

Update 7pm PT Tableau engineers continue to bring resources back online. Longer than expected delays for background refreshes and subscriptions will likely continue.

Next update at 10:00pm PT or if new information becomes available sooner.

We are currently undergoing some unplanned maintenance to Tableau Online. During this time background extract refreshes and subscription jobs may take longer to complete than normal.

Next update to come at 7pm PT.