Recent Notices

RESOLVED | US-East 1 Service Interruption

10:17 AM PST - 1/16/2018 to 10:53 AM PST - 1/16/2018
Published on: Tuesday January 16th, 2018 - 10:36 AM PST

RESOLVED: 11:00am PT - Tableau Engineers have mitigated the issue and restored service to the US-East-1 environment. This issue is now considered resolved.

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The US-East 1 pod for Tableau Online is currently unavailable due to a fileserver issue. Tableau Engineers are engaged and are currently working towards restoring service.

Next Update at 11am PST.

RESOLVED | US-East 1 Service Interruption

10:17 AM PST - 1/16/2018 to 10:53 AM PST - 1/16/2018
Published on: Tuesday January 16th, 2018 - 10:36 AM PST

RESOLVED: 11:00am PT - Tableau Engineers have mitigated the issue and restored service to the US-East-1 environment. This issue is now considered resolved.

-------------------------

The US-East 1 pod for Tableau Online is currently unavailable due to a fileserver issue. Tableau Engineers are engaged and are currently working towards restoring service.

Next Update at 11am PST.

RESOLVED | US-East 1 Service Interruption

10:17 AM PST - 1/16/2018 to 10:53 AM PST - 1/16/2018
Published on: Tuesday January 16th, 2018 - 10:36 AM PST

RESOLVED: 11:00am PT - Tableau Engineers have mitigated the issue and restored service to the US-East-1 environment. This issue is now considered resolved.

-------------------------

The US-East 1 pod for Tableau Online is currently unavailable due to a fileserver issue. Tableau Engineers are engaged and are currently working towards restoring service.

Next Update at 11am PST.

RESOLVED: Online Trial and Beta account Issues

3:45 PM PST - 1/15/2018 to 5:15 PM PST - 1/15/2018
Published on: Monday January 15th, 2018 - 5:12 PM PST

RESOLVED 5:15pm PDT: The creation of Beta and Trial accounts is now working.

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We are currently experiencing an issue with new Online Trial and Beta accounts. If you have recently created one of these accounts you may experience problems signing into Tableau Online. Engineers are currently working to resolve this.

RESOLVED: Online Trial and Beta account Issues

3:45 PM PST - 1/15/2018 to 5:15 PM PST - 1/15/2018
Published on: Monday January 15th, 2018 - 5:12 PM PST

RESOLVED 5:15pm PDT: The creation of Beta and Trial accounts is now working.

-----------------------------

We are currently experiencing an issue with new Online Trial and Beta accounts. If you have recently created one of these accounts you may experience problems signing into Tableau Online. Engineers are currently working to resolve this.

RESOLVED: Online Trial and Beta account Issues

3:45 PM PST - 1/15/2018 to 5:15 PM PST - 1/15/2018
Published on: Monday January 15th, 2018 - 5:12 PM PST

RESOLVED 5:15pm PDT: The creation of Beta and Trial accounts is now working.

-----------------------------

We are currently experiencing an issue with new Online Trial and Beta accounts. If you have recently created one of these accounts you may experience problems signing into Tableau Online. Engineers are currently working to resolve this.

RESOLVED: Online Trial and Beta account Issues

3:45 PM PST - 1/15/2018 to 5:15 PM PST - 1/15/2018
Published on: Monday January 15th, 2018 - 5:12 PM PST

RESOLVED 5:15pm PDT: The creation of Beta and Trial accounts is now working.

-----------------------------

We are currently experiencing an issue with new Online Trial and Beta accounts. If you have recently created one of these accounts you may experience problems signing into Tableau Online. Engineers are currently working to resolve this.

RESOLVED: Online Trial and Beta account Issues

3:45 PM PST - 1/15/2018 to 5:15 PM PST - 1/15/2018
Published on: Monday January 15th, 2018 - 5:12 PM PST

RESOLVED 5:15pm PDT: The creation of Beta and Trial accounts is now working.

-----------------------------

We are currently experiencing an issue with new Online Trial and Beta accounts. If you have recently created one of these accounts you may experience problems signing into Tableau Online. Engineers are currently working to resolve this.

RESOLVED: Online Trial and Beta account Issues

3:45 PM PST - 1/15/2018 to 5:15 PM PST - 1/15/2018
Published on: Monday January 15th, 2018 - 5:12 PM PST

RESOLVED 5:15pm PDT: The creation of Beta and Trial accounts is now working.

-----------------------------

We are currently experiencing an issue with new Online Trial and Beta accounts. If you have recently created one of these accounts you may experience problems signing into Tableau Online. Engineers are currently working to resolve this.

RESOLVED: Online Trial and Beta account Issues

3:45 PM PST - 1/15/2018 to 5:15 PM PST - 1/15/2018
Published on: Monday January 15th, 2018 - 5:12 PM PST

RESOLVED 5:15pm PDT: The creation of Beta and Trial accounts is now working.

-----------------------------

We are currently experiencing an issue with new Online Trial and Beta accounts. If you have recently created one of these accounts you may experience problems signing into Tableau Online. Engineers are currently working to resolve this.

COMPLETE: Informational | Tableau Public workbook thumbnails

9:03 AM PST - 1/12/2018 to 10:53 PM PST - 1/12/2018
Published on: Friday January 12th, 2018 - 10:43 AM PST

UPDATE 10:53pm PT Image generation and other background processes have returned to normal operations. Users who are still seeing generic thumbnails for recently published vizzes can trigger an update by viewing the viz.

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UPDATE 5:05pm PT The system is continuing to catch-up on queued background tasks such as thumbnail generation.

We will provide updates as appropriate.

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UPDATE 1:45pm PT Tableau engineers have deployed a solution to accelerate the generation of thumbnails and other background processes. We expect thumbnail generation to return to normal operations by late afternoon / early evening PST.

Next update 5:00pm PT

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UPDATE 12:05pm PT Our engineers are continuing to investigate this issue. No update at this time.

Next Update 2pm PT

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We are experiencing a delay in the generation of workbook thumbnails following the major upgrade of Public on Wednesday evening (PST). Users may see a generic icon in place of a thumbnail for newly uploaded workbooks in their profile and activity feed. Our engineers are investigating the issue. We will keep updating this page with the latest status.

Next update 12:00pm PT

COMPLETE: Informational | Tableau Public workbook thumbnails

9:03 AM PST - 1/12/2018 to 10:53 PM PST - 1/12/2018
Published on: Friday January 12th, 2018 - 10:43 AM PST

UPDATE 10:53pm PT Image generation and other background processes have returned to normal operations. Users who are still seeing generic thumbnails for recently published vizzes can trigger an update by viewing the viz.

-----------

UPDATE 5:05pm PT The system is continuing to catch-up on queued background tasks such as thumbnail generation.

We will provide updates as appropriate.

-----------

UPDATE 1:45pm PT Tableau engineers have deployed a solution to accelerate the generation of thumbnails and other background processes. We expect thumbnail generation to return to normal operations by late afternoon / early evening PST.

Next update 5:00pm PT

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UPDATE 12:05pm PT Our engineers are continuing to investigate this issue. No update at this time.

Next Update 2pm PT

-----------

We are experiencing a delay in the generation of workbook thumbnails following the major upgrade of Public on Wednesday evening (PST). Users may see a generic icon in place of a thumbnail for newly uploaded workbooks in their profile and activity feed. Our engineers are investigating the issue. We will keep updating this page with the latest status.

Next update 12:00pm PT

RESOLVED: Online 10AZ in a degraded state

9:43 PM PST - 1/11/2018 to 10:13 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 10:15 PM PST

Tableau Engineers investigated a brief issue with the Tableau Online 10AZ environment. At the time of the issue, customers may have experienced an error message upon signing in. This issue is now resolved and services are back to normal.

RESOLVED: Online 10AZ in a degraded state

9:43 PM PST - 1/11/2018 to 10:13 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 10:15 PM PST

Tableau Engineers investigated a brief issue with the Tableau Online 10AZ environment. At the time of the issue, customers may have experienced an error message upon signing in. This issue is now resolved and services are back to normal.

RESOLVED: Online 10AZ in a degraded state

9:43 PM PST - 1/11/2018 to 10:13 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 10:15 PM PST

Tableau Engineers investigated a brief issue with the Tableau Online 10AZ environment. At the time of the issue, customers may have experienced an error message upon signing in. This issue is now resolved and services are back to normal.

RESOLVED: Degradation Notification  |  Tableau Online

1:58 PM PST - 1/11/2018 to 2:10 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 2:25 PM PST

Update: 2:51pm PT Tableau Online Engineers have resolved the issue. During this time, some users may have experienced intermittent login failures.

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Tableau Online is currently in a degraded state. We are seeing sign on issues with SSO. Customers logging into Online could be seeing failures. We are investigating the cause.

Next Update 2:45pm

RESOLVED: Degradation Notification  |  Tableau Online

1:58 PM PST - 1/11/2018 to 2:10 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 2:25 PM PST

Update: 2:51pm PT Tableau Online Engineers have resolved the issue. During this time, some users may have experienced intermittent login failures.

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Tableau Online is currently in a degraded state. We are seeing sign on issues with SSO. Customers logging into Online could be seeing failures. We are investigating the cause.

Next Update 2:45pm

RESOLVED: Degradation Notification  |  Tableau Online

1:58 PM PST - 1/11/2018 to 2:10 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 2:25 PM PST

Update: 2:51pm PT Tableau Online Engineers have resolved the issue. During this time, some users may have experienced intermittent login failures.

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Tableau Online is currently in a degraded state. We are seeing sign on issues with SSO. Customers logging into Online could be seeing failures. We are investigating the cause.

Next Update 2:45pm

RESOLVED: Degradation Notification  |  Tableau Online

1:58 PM PST - 1/11/2018 to 2:10 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 2:25 PM PST

Update: 2:51pm PT Tableau Online Engineers have resolved the issue. During this time, some users may have experienced intermittent login failures.

-------------

Tableau Online is currently in a degraded state. We are seeing sign on issues with SSO. Customers logging into Online could be seeing failures. We are investigating the cause.

Next Update 2:45pm

RESOLVED: Degradation Notification  |  Tableau Online

1:58 PM PST - 1/11/2018 to 2:10 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 2:25 PM PST

Update: 2:51pm PT Tableau Online Engineers have resolved the issue. During this time, some users may have experienced intermittent login failures.

-------------

Tableau Online is currently in a degraded state. We are seeing sign on issues with SSO. Customers logging into Online could be seeing failures. We are investigating the cause.

Next Update 2:45pm

RESOLVED: Degradation Notification  |  Tableau Online

1:58 PM PST - 1/11/2018 to 2:10 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 2:25 PM PST

Update: 2:51pm PT Tableau Online Engineers have resolved the issue. During this time, some users may have experienced intermittent login failures.

-------------

Tableau Online is currently in a degraded state. We are seeing sign on issues with SSO. Customers logging into Online could be seeing failures. We are investigating the cause.

Next Update 2:45pm

RESOLVED: Degradation Notification  |  Tableau Online

1:58 PM PST - 1/11/2018 to 2:10 PM PST - 1/11/2018
Published on: Thursday January 11th, 2018 - 2:25 PM PST

Update: 2:51pm PT Tableau Online Engineers have resolved the issue. During this time, some users may have experienced intermittent login failures.

-------------

Tableau Online is currently in a degraded state. We are seeing sign on issues with SSO. Customers logging into Online could be seeing failures. We are investigating the cause.

Next Update 2:45pm

COMPLETE: Tableau Online 10AZ Upgrade

5:40 PM PST - 1/8/2018 to 8:18 PM PST - 1/8/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have completed the preparation steps and have begun the 10.5 release. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed. Next update 5am UTC (9pm PDT) or sooner

----------------------------------------------------------

Update: Tableau Engineers are currently working on preparations for the release to 10.5. We will begin our release activities at 2am UTC (6pm PDT).

---------------------------------------------------

Between 1AM and 4AM UTC January 9, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online 10AZ Upgrade

5:40 PM PST - 1/8/2018 to 8:18 PM PST - 1/8/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have completed the preparation steps and have begun the 10.5 release. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed. Next update 5am UTC (9pm PDT) or sooner

----------------------------------------------------------

Update: Tableau Engineers are currently working on preparations for the release to 10.5. We will begin our release activities at 2am UTC (6pm PDT).

---------------------------------------------------

Between 1AM and 4AM UTC January 9, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online 10AZ Upgrade

5:40 PM PST - 1/8/2018 to 8:18 PM PST - 1/8/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have completed the preparation steps and have begun the 10.5 release. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed. Next update 5am UTC (9pm PDT) or sooner

----------------------------------------------------------

Update: Tableau Engineers are currently working on preparations for the release to 10.5. We will begin our release activities at 2am UTC (6pm PDT).

---------------------------------------------------

Between 1AM and 4AM UTC January 9, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETED: Tableau Online 10AY Upgrade

5:40 PM PST - 1/8/2018 to 8:18 PM PST - 1/8/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have completed the preparation steps and have begun the 10.5 release. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed. Next update 5am UTC (9pm PDT) or sooner

----------------------------------------------------------

Update: Tableau Engineers are currently working on preparations for the release to 10.5. We will begin our release activities at 2am UTC (6pm PDT.)

---------------------------------------------------

Between 1AM and 4AM UTC January 9, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETED: Tableau Online 10AY Upgrade

5:40 PM PST - 1/8/2018 to 8:18 PM PST - 1/8/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have completed the preparation steps and have begun the 10.5 release. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed. Next update 5am UTC (9pm PDT) or sooner

----------------------------------------------------------

Update: Tableau Engineers are currently working on preparations for the release to 10.5. We will begin our release activities at 2am UTC (6pm PDT.)

---------------------------------------------------

Between 1AM and 4AM UTC January 9, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETED: Tableau Online 10AY Upgrade

5:40 PM PST - 1/8/2018 to 8:18 PM PST - 1/8/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have completed the preparation steps and have begun the 10.5 release. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed. Next update 5am UTC (9pm PDT) or sooner

----------------------------------------------------------

Update: Tableau Engineers are currently working on preparations for the release to 10.5. We will begin our release activities at 2am UTC (6pm PDT.)

---------------------------------------------------

Between 1AM and 4AM UTC January 9, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online DUB01 Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours. Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online DUB01 Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours. Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online DUB01 Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours. Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online US-West-2b Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online US-West-2b Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online US-West-2b Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online US-East-1 Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online US-East-1 Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

COMPLETE: Tableau Online US-East-1 Upgrade

12:00 PM PST - 1/7/2018 to 3:00 PM PST - 1/7/2018
Published on: Thursday January 4th, 2018 - 9:00 AM PST

Update:
Tableau Online has completed the upgrade to version 10.5. Read more about all the new, exciting functionality in 10.5 on our What's New page. Any additional update notifications will be posted to Trust. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

----------------------------------------------------------

Update: Tableau Engineers have started the work to release 10.5. As a reminder, subscriptions and extract refreshes may be delayed by a few hours. We will update this notification when the release has been completed.

Next Update 3pm PST (11PM UTC) or sooner

----------------------------------------------------------

Between 8PM and 11PM UTC January 7, 2018, Tableau Online will upgrade to version 10.5, bringing powerful new features like our new, lightning fast data engine, Hyper.

Subscriptions and extract refreshes may be delayed by a few hours.  Updates will be posted to Trust as we roll out this upgrade. To learn more about how this upgrade affects you, visit the Tableau Online Upgrade Guide.

RESOLVED: Tableau Public degraded

5:41 AM PST - 1/5/2018 to 10:47 AM PST - 1/5/2018
Published on: Friday January 5th, 2018 - 6:32 AM PST

Tableau Public functionality has been restored to normal. We expect no further service degradation at this point.

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Update: Starting at 10:10am PST we noticed that response times for viz loading began to raise again. Due to this our Engineers made another change to improve the performance for our customers. We will continue to monitor the performance.

We will update this thread if we see another impact to performance.

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Tableau Public functionality has been restored. Tableau Engineers will continue to monitor the situation closely.

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Tableau engineers are working on implementing a solution to reduce the higher than normal response times currently being noticed by customers. We anticipate this change being completed shortly at which time we will be closely monitoring the system for performance improvements.

Next Update 10am PST

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Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next Update: 9:00am PT

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Tableau Engineers are continuing to investigate the issue with the Tableau Public environment. At this time we do not have any additional updates. We apologize for any inconvenience this might cause.

Next Update: 8:00am PT

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Tableau Engineers are continuing to investigate the issue with the Tableau Public environment. At this time we do not have any additional updates. We apologize for any inconvenience this might cause.

Next Update: 7:30am PT

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Tableau Engineers are currently investigating an issue with the Tableau Public environment. At this time customers might be experiencing server errors and increased response times when browsing content. We apologize for any inconvenience this might cause.

Next Update: 7am PT

RESOLVED: Tableau Public degraded

5:41 AM PST - 1/5/2018 to 10:47 AM PST - 1/5/2018
Published on: Friday January 5th, 2018 - 6:32 AM PST

Tableau Public functionality has been restored to normal. We expect no further service degradation at this point.

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Update: Starting at 10:10am PST we noticed that response times for viz loading began to raise again. Due to this our Engineers made another change to improve the performance for our customers. We will continue to monitor the performance.

We will update this thread if we see another impact to performance.

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Tableau Public functionality has been restored. Tableau Engineers will continue to monitor the situation closely.

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Tableau engineers are working on implementing a solution to reduce the higher than normal response times currently being noticed by customers. We anticipate this change being completed shortly at which time we will be closely monitoring the system for performance improvements.

Next Update 10am PST

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Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next Update: 9:00am PT

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Tableau Engineers are continuing to investigate the issue with the Tableau Public environment. At this time we do not have any additional updates. We apologize for any inconvenience this might cause.

Next Update: 8:00am PT

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Tableau Engineers are continuing to investigate the issue with the Tableau Public environment. At this time we do not have any additional updates. We apologize for any inconvenience this might cause.

Next Update: 7:30am PT

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Tableau Engineers are currently investigating an issue with the Tableau Public environment. At this time customers might be experiencing server errors and increased response times when browsing content. We apologize for any inconvenience this might cause.

Next Update: 7am PT