Recent Notices

COMPLETED: Tableau Online UE1 - Emergency Maintenance

7:00 PM PST - 11/15/2018 to 7:17 PM PST - 11/15/2018
Published on: Thursday November 15th, 2018 - 1:49 PM PST

Update 3:17am UTC

The maintenance to Tableau Online UE1 has completed successfully.

-----------------

Tableau engineers will be performing emergency maintenance to Tableau Online UE1 between 3am and 3:30am UTC. During this time, users may experience some performance impact. We apologize for any inconvenience this might cause.

COMPLETED: Tableau Online UE1 - Emergency Maintenance

7:00 PM PST - 11/15/2018 to 7:17 PM PST - 11/15/2018
Published on: Thursday November 15th, 2018 - 1:49 PM PST

Update 3:17am UTC

The maintenance to Tableau Online UE1 has completed successfully.

-----------------

Tableau engineers will be performing emergency maintenance to Tableau Online UE1 between 3am and 3:30am UTC. During this time, users may experience some performance impact. We apologize for any inconvenience this might cause.

COMPLETED: Tableau Online UE1 - Emergency Maintenance

7:00 PM PST - 11/15/2018 to 7:17 PM PST - 11/15/2018
Published on: Thursday November 15th, 2018 - 1:49 PM PST

Update 3:17am UTC

The maintenance to Tableau Online UE1 has completed successfully.

-----------------

Tableau engineers will be performing emergency maintenance to Tableau Online UE1 between 3am and 3:30am UTC. During this time, users may experience some performance impact. We apologize for any inconvenience this might cause.

RESOLVED: Tableau Online Service Interruption

4:45 PM PST - 11/8/2018 to 6:55 PM PST - 11/8/2018
Published on: Thursday November 8th, 2018 - 5:13 PM PST

RESOLVED 2:55 AM UTC: 10AY experienced an issue which was causing some views to fail to render. Tableau Engineers investigated this issue and have taken corrective measures to resolve it. This issue is considered resolved at this time.

-----------------------------

UPDATE 2:25 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 2:55 AM UTC

-----------------------------

UPDATE 1:55 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 2:25 AM UTC

-----------------------------

UPDATE 1:40 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 1:55 AM UTC

-----------------------------

Tableau Online Pod 10AY is currently in a bad state which is causing a service interruption. Engineers are currently engaged and actively working on a solution.

Next Update 11/9 1:40 AM UTC.

RESOLVED: Tableau Online Service Interruption

4:45 PM PST - 11/8/2018 to 6:55 PM PST - 11/8/2018
Published on: Thursday November 8th, 2018 - 5:13 PM PST

RESOLVED 2:55 AM UTC: 10AY experienced an issue which was causing some views to fail to render. Tableau Engineers investigated this issue and have taken corrective measures to resolve it. This issue is considered resolved at this time.

-----------------------------

UPDATE 2:25 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 2:55 AM UTC

-----------------------------

UPDATE 1:55 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 2:25 AM UTC

-----------------------------

UPDATE 1:40 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 1:55 AM UTC

-----------------------------

Tableau Online Pod 10AY is currently in a bad state which is causing a service interruption. Engineers are currently engaged and actively working on a solution.

Next Update 11/9 1:40 AM UTC.

RESOLVED: Tableau Online Service Interruption

4:45 PM PST - 11/8/2018 to 6:55 PM PST - 11/8/2018
Published on: Thursday November 8th, 2018 - 5:13 PM PST

RESOLVED 2:55 AM UTC: 10AY experienced an issue which was causing some views to fail to render. Tableau Engineers investigated this issue and have taken corrective measures to resolve it. This issue is considered resolved at this time.

-----------------------------

UPDATE 2:25 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 2:55 AM UTC

-----------------------------

UPDATE 1:55 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 2:25 AM UTC

-----------------------------

UPDATE 1:40 AM UTC: Tableau Engineers are aware of an issue which may result in some users seeing an "infinite spinner" after logging in to the 10AY pod. We are currently investigating this issue.

Next Update 11/9 1:55 AM UTC

-----------------------------

Tableau Online Pod 10AY is currently in a bad state which is causing a service interruption. Engineers are currently engaged and actively working on a solution.

Next Update 11/9 1:40 AM UTC.

Legacy DNS Change

1:15 PM PST - 11/5/2018 to 1:20 PM PST - 11/5/2018
Published on: Tuesday November 6th, 2018 - 11:54 AM PST

The DNS for legacy domain, online.tableausoftware.com, has been changed to redirect to online.tableau.com. While our team has tested this move and does not anticipate significant impact, users who have hard coded this legacy domain into an API may encounter connectivity issues. If you are using an API that is affected by this move, please update the domain to online.tableau.com to resolve this issue.

Legacy DNS Change

1:15 PM PST - 11/5/2018 to 1:20 PM PST - 11/5/2018
Published on: Tuesday November 6th, 2018 - 11:54 AM PST

The DNS for legacy domain, online.tableausoftware.com, has been changed to redirect to online.tableau.com. While our team has tested this move and does not anticipate significant impact, users who have hard coded this legacy domain into an API may encounter connectivity issues. If you are using an API that is affected by this move, please update the domain to online.tableau.com to resolve this issue.

Legacy DNS Change

1:15 PM PST - 11/5/2018 to 1:20 PM PST - 11/5/2018
Published on: Tuesday November 6th, 2018 - 11:54 AM PST

The DNS for legacy domain, online.tableausoftware.com, has been changed to redirect to online.tableau.com. While our team has tested this move and does not anticipate significant impact, users who have hard coded this legacy domain into an API may encounter connectivity issues. If you are using an API that is affected by this move, please update the domain to online.tableau.com to resolve this issue.

Legacy DNS Change

1:15 PM PST - 11/5/2018 to 1:20 PM PST - 11/5/2018
Published on: Tuesday November 6th, 2018 - 11:54 AM PST

The DNS for legacy domain, online.tableausoftware.com, has been changed to redirect to online.tableau.com. While our team has tested this move and does not anticipate significant impact, users who have hard coded this legacy domain into an API may encounter connectivity issues. If you are using an API that is affected by this move, please update the domain to online.tableau.com to resolve this issue.

Legacy DNS Change

1:15 PM PST - 11/5/2018 to 1:20 PM PST - 11/5/2018
Published on: Tuesday November 6th, 2018 - 11:54 AM PST

The DNS for legacy domain, online.tableausoftware.com, has been changed to redirect to online.tableau.com. While our team has tested this move and does not anticipate significant impact, users who have hard coded this legacy domain into an API may encounter connectivity issues. If you are using an API that is affected by this move, please update the domain to online.tableau.com to resolve this issue.

Legacy DNS Change

1:15 PM PST - 11/5/2018 to 1:20 PM PST - 11/5/2018
Published on: Tuesday November 6th, 2018 - 11:54 AM PST

The DNS for legacy domain, online.tableausoftware.com, has been changed to redirect to online.tableau.com. While our team has tested this move and does not anticipate significant impact, users who have hard coded this legacy domain into an API may encounter connectivity issues. If you are using an API that is affected by this move, please update the domain to online.tableau.com to resolve this issue.

Legacy DNS Change

1:15 PM PST - 11/5/2018 to 1:20 PM PST - 11/5/2018
Published on: Tuesday November 6th, 2018 - 11:54 AM PST

The DNS for legacy domain, online.tableausoftware.com, has been changed to redirect to online.tableau.com. While our team has tested this move and does not anticipate significant impact, users who have hard coded this legacy domain into an API may encounter connectivity issues. If you are using an API that is affected by this move, please update the domain to online.tableau.com to resolve this issue.

Legacy DNS Change

1:15 PM PST - 11/5/2018 to 1:20 PM PST - 11/5/2018
Published on: Tuesday November 6th, 2018 - 11:54 AM PST

The DNS for legacy domain, online.tableausoftware.com, has been changed to redirect to online.tableau.com. While our team has tested this move and does not anticipate significant impact, users who have hard coded this legacy domain into an API may encounter connectivity issues. If you are using an API that is affected by this move, please update the domain to online.tableau.com to resolve this issue.

RESOLVED: Maps Degraded for US-East Region

10:08 AM PST - 11/5/2018 to 1:00 PM PST - 11/5/2018
Published on: Monday November 5th, 2018 - 11:45 AM PST

RESOLVED 1:00pm PT: Engineers have implemented a fix, and embedded maps are now displaying correctly for those visiting from US-East. This issue is now considered resolved.

----------------------------

Update 12:20pm PT: Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and have implemented a solution. Conditions in this region should be steadily improving, however the environment is still considered degraded.

Next update at 1:20pm PT or sooner.

----------------------------

Update 12:05pm PT: Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and are currently working on a solution.

Next update at 12:20pm PT.

----------------------------

Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and are currently working on a solution.

Next update at 12:05pm PT.

RESOLVED: Maps Degraded for US-East Region

10:08 AM PST - 11/5/2018 to 1:00 PM PST - 11/5/2018
Published on: Monday November 5th, 2018 - 11:45 AM PST

RESOLVED 1:00pm PT: Engineers have implemented a fix, and embedded maps are now displaying correctly for those visiting from US-East. This issue is now considered resolved.

----------------------------

Update 12:20pm PT: Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and have implemented a solution. Conditions in this region should be steadily improving, however the environment is still considered degraded.

Next update at 1:20pm PT or sooner.

----------------------------

Update 12:05pm PT: Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and are currently working on a solution.

Next update at 12:20pm PT.

----------------------------

Tableau Public is currently in a degraded state in the US-East Region. Users accessing Tableau Public from this region may have issues viewing embedded maps. Engineers have found the issue and are currently working on a solution.

Next update at 12:05pm PT.

RESOLVED: Sign-In Degraded

12:00 AM PDT - 11/1/2018 to 11:26 AM PDT - 11/1/2018
Published on: Thursday November 1st, 2018 - 10:45 AM PDT

RESOLVED 6:26pm UTC: Tableau engineers have identified the root cause of the login issue to be due to an unhealthy host. This has been resolved and our engineers have tested and confirmed this pod is back in a healthy state. We are considering this issue resolved.

-------------------------

Update 6:15pm UTC: Tableau Engineers have narrowed down the issue and are currently testing a potential solution. During this time, users may continue to experience failures while attempting to login. We appreciate your patience as we work towards implementing a solution.

Next update at 7:15pm UTC or if new information becomes available sooner.

-------------------------

Engineers have identified an issue with logging in to Tableau Online. We are currently investigating the issue.

Next Update at 6:15pm UTC

RESOLVED: Sign-In Degraded

12:00 AM PDT - 11/1/2018 to 11:26 AM PDT - 11/1/2018
Published on: Thursday November 1st, 2018 - 10:45 AM PDT

RESOLVED 6:26pm UTC: Tableau engineers have identified the root cause of the login issue to be due to an unhealthy host. This has been resolved and our engineers have tested and confirmed this pod is back in a healthy state. We are considering this issue resolved.

-------------------------

Update 6:15pm UTC: Tableau Engineers have narrowed down the issue and are currently testing a potential solution. During this time, users may continue to experience failures while attempting to login. We appreciate your patience as we work towards implementing a solution.

Next update at 7:15pm UTC or if new information becomes available sooner.

-------------------------

Engineers have identified an issue with logging in to Tableau Online. We are currently investigating the issue.

Next Update at 6:15pm UTC

RESOLVED: Sign-In Degraded

12:00 AM PDT - 11/1/2018 to 11:26 AM PDT - 11/1/2018
Published on: Thursday November 1st, 2018 - 10:45 AM PDT

RESOLVED 6:26pm UTC: Tableau engineers have identified the root cause of the login issue to be due to an unhealthy host. This has been resolved and our engineers have tested and confirmed this pod is back in a healthy state. We are considering this issue resolved.

-------------------------

Update 6:15pm UTC: Tableau Engineers have narrowed down the issue and are currently testing a potential solution. During this time, users may continue to experience failures while attempting to login. We appreciate your patience as we work towards implementing a solution.

Next update at 7:15pm UTC or if new information becomes available sooner.

-------------------------

Engineers have identified an issue with logging in to Tableau Online. We are currently investigating the issue.

Next Update at 6:15pm UTC

RESOLVED: Sign-In Degraded

2:25 PM PDT - 10/31/2018 to 11:59 PM PDT - 10/31/2018
Published on: Thursday November 1st, 2018 - 1:57 PM PDT

RESOLVED 6:26pm UTC: Tableau engineers have identified the root cause of the login issue to be due to an unhealthy host. This has been resolved and our engineers have tested and confirmed this pod is back in a healthy state. We are considering this issue resolved.

-------------------------

Update 6:15pm UTC: Tableau Engineers have narrowed down the issue and are currently testing a potential solution. During this time, users may continue to experience failures while attempting to login. We appreciate your patience as we work towards implementing a solution.

Next update at 7:15pm UTC or if new information becomes available sooner.

-------------------------

Engineers have identified an issue with logging in to Tableau Online. We are currently investigating the issue.

Next Update at 6:15pm UTC

RESOLVED: Sign-In Degraded

2:25 PM PDT - 10/31/2018 to 11:59 PM PDT - 10/31/2018
Published on: Thursday November 1st, 2018 - 1:57 PM PDT

RESOLVED 6:26pm UTC: Tableau engineers have identified the root cause of the login issue to be due to an unhealthy host. This has been resolved and our engineers have tested and confirmed this pod is back in a healthy state. We are considering this issue resolved.

-------------------------

Update 6:15pm UTC: Tableau Engineers have narrowed down the issue and are currently testing a potential solution. During this time, users may continue to experience failures while attempting to login. We appreciate your patience as we work towards implementing a solution.

Next update at 7:15pm UTC or if new information becomes available sooner.

-------------------------

Engineers have identified an issue with logging in to Tableau Online. We are currently investigating the issue.

Next Update at 6:15pm UTC

RESOLVED: Sign-In Degraded

2:25 PM PDT - 10/31/2018 to 11:59 PM PDT - 10/31/2018
Published on: Thursday November 1st, 2018 - 1:57 PM PDT

RESOLVED 6:26pm UTC: Tableau engineers have identified the root cause of the login issue to be due to an unhealthy host. This has been resolved and our engineers have tested and confirmed this pod is back in a healthy state. We are considering this issue resolved.

-------------------------

Update 6:15pm UTC: Tableau Engineers have narrowed down the issue and are currently testing a potential solution. During this time, users may continue to experience failures while attempting to login. We appreciate your patience as we work towards implementing a solution.

Next update at 7:15pm UTC or if new information becomes available sooner.

-------------------------

Engineers have identified an issue with logging in to Tableau Online. We are currently investigating the issue.

Next Update at 6:15pm UTC

RESOLVED: Tableau Online Authentication

12:00 AM PDT - 10/31/2018 to 3:36 PM PDT - 10/31/2018
Published on: Wednesday October 31st, 2018 - 12:18 AM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED: Tableau Online Authentication

12:00 AM PDT - 10/31/2018 to 3:36 PM PDT - 10/31/2018
Published on: Wednesday October 31st, 2018 - 12:18 AM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED: Tableau Online Authentication

12:00 AM PDT - 10/31/2018 to 3:36 PM PDT - 10/31/2018
Published on: Wednesday October 31st, 2018 - 12:18 AM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED: Tableau Online Authentication

12:00 AM PDT - 10/31/2018 to 3:36 PM PDT - 10/31/2018
Published on: Wednesday October 31st, 2018 - 12:18 AM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED: Tableau Online Authentication

12:00 AM PDT - 10/31/2018 to 3:36 PM PDT - 10/31/2018
Published on: Wednesday October 31st, 2018 - 12:18 AM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED: Tableau Online Authentication

12:00 AM PDT - 10/31/2018 to 3:36 PM PDT - 10/31/2018
Published on: Wednesday October 31st, 2018 - 12:18 AM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED: Tableau Online Authentication

12:00 AM PDT - 10/31/2018 to 3:36 PM PDT - 10/31/2018
Published on: Wednesday October 31st, 2018 - 12:18 AM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED: Tableau Online Authentication

12:00 AM PDT - 10/31/2018 to 3:36 PM PDT - 10/31/2018
Published on: Wednesday October 31st, 2018 - 12:18 AM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED:Tableau Online Authentication

4:20 PM PDT - 10/30/2018 to 3:36 PM PDT - 10/31/2018
Published on: Tuesday October 30th, 2018 - 4:51 PM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED:Tableau Online Authentication

4:20 PM PDT - 10/30/2018 to 3:36 PM PDT - 10/31/2018
Published on: Tuesday October 30th, 2018 - 4:51 PM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED:Tableau Online Authentication

4:20 PM PDT - 10/30/2018 to 3:36 PM PDT - 10/31/2018
Published on: Tuesday October 30th, 2018 - 4:51 PM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED:Tableau Online Authentication

4:20 PM PDT - 10/30/2018 to 3:36 PM PDT - 10/31/2018
Published on: Tuesday October 30th, 2018 - 4:51 PM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED:Tableau Online Authentication

4:20 PM PDT - 10/30/2018 to 3:36 PM PDT - 10/31/2018
Published on: Tuesday October 30th, 2018 - 4:51 PM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED:Tableau Online Authentication

4:20 PM PDT - 10/30/2018 to 3:36 PM PDT - 10/31/2018
Published on: Tuesday October 30th, 2018 - 4:51 PM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED:Tableau Online Authentication

4:20 PM PDT - 10/30/2018 to 3:36 PM PDT - 10/31/2018
Published on: Tuesday October 30th, 2018 - 4:51 PM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED:Tableau Online Authentication

4:20 PM PDT - 10/30/2018 to 3:36 PM PDT - 10/31/2018
Published on: Tuesday October 30th, 2018 - 4:51 PM PDT

RESOLVED 10:36pm UTC, 10/31/18:

Our engineers have restored the site SAML configuration for the majority of customer sites. There is still a subset that may be affected. If you are still unable to log in, or if you have configured SAML for your site between 9/14 and today, please follow the directions in this Knowledge Base article to resolve this issue.

-----------------

Update 08:00pm UTC, 10/31/18:

Engineers have begun validating a fix that is expected to bring the majority of sites that use SAML back into a healthy state. We will be implementing this fix over the next few hours through 11pm GMT. In the meantime, all users who are currently blocked may follow the steps in this article to resolve login issues with SAML.

Next update 11:00pm UTC, 10/31/18 or when new information becomes available.

-----------------

Update 07:00pm UTC, 10/31/18:

Engineers are currently validating a solution to restore SAML configurations for affected Tableau Online sites. Affected users may be able to resolve this issue by following the steps in this article.

Next update 08:00pm UTC or when new information becomes available.

-----------------

Update 06:00pm UTC, 10/31/18:

Engineers are making progress on restoring service to sites that are unable to log in with SAML enabled. Affected users may be able to resolve this issue by following the steps in this article.

Next update 07:00pm UTC or when new information becomes available.

-----------------

Update 05:00pm UTC, 10/31/18:

Engineers continue to work on restoring service to sites using SAML who are unable to log in. Affected users may be able to resolve this issue by following the steps in this article.

Next update 06:00pm UTC or when new information becomes available.

-----------------

Update 02:00pm UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in.
A fix has been developed and is currently being deployed across all PODs.
Note: some users may still experience log in issues.

Next update 04:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 11:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 02:00pm UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 8:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. We have diagnosed this issue and are developing a fix.

Next update 11:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 5:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix.

Next update 8:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 2:00am UTC:

Tableau Online experienced an issue earlier today which has resulted in some users being unable to log in. Tableau Engineers have diagnosed this issue and are currently working on a fix. We expect to begin rolling out this fix in the next few hours.

Next update 5:00am UTC, 10/31 or when new information becomes available.

-----------------

Update 1:00am UTC:

There is no update at this time. Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 3:00am UTC, 10/31 or when new information becomes available.

-----------------

Tableau Engineers are aware of an issue in which some users may not be able to log in or may not see all sites of which they are members. We are currently investigating this issue.

Next update 1:00am UTC, 10/31 or when new information becomes available.

RESOLVED: Tableau Online Sign-in Degraded

6:34 AM PDT - 10/19/2018 to 7:08 AM PDT - 10/19/2018
Published on: Friday October 19th, 2018 - 6:57 AM PDT

Update 10/19, 2:39pm UTC Engineers have implemented a solution and have confirmed the login experience is no longer degraded. We will be monitoring the environment closely and are now considering this issue resolved.

---------------------------

Tableau Engineers are currently investigating an issue with the Tableau Online environment. At this time customers may be experiencing long load times. We apologize for any inconvenience this might cause.

Next Update: 2:25pm UTC

RESOLVED: Tableau Online Sign-in Degraded

6:34 AM PDT - 10/19/2018 to 7:08 AM PDT - 10/19/2018
Published on: Friday October 19th, 2018 - 6:57 AM PDT

Update 10/19, 2:39pm UTC Engineers have implemented a solution and have confirmed the login experience is no longer degraded. We will be monitoring the environment closely and are now considering this issue resolved.

---------------------------

Tableau Engineers are currently investigating an issue with the Tableau Online environment. At this time customers may be experiencing long load times. We apologize for any inconvenience this might cause.

Next Update: 2:25pm UTC

RESOLVED: Tableau Online Sign-in Degraded

6:34 AM PDT - 10/19/2018 to 7:08 AM PDT - 10/19/2018
Published on: Friday October 19th, 2018 - 6:57 AM PDT

Update 10/19, 2:39pm UTC Engineers have implemented a solution and have confirmed the login experience is no longer degraded. We will be monitoring the environment closely and are now considering this issue resolved.

---------------------------

Tableau Engineers are currently investigating an issue with the Tableau Online environment. At this time customers may be experiencing long load times. We apologize for any inconvenience this might cause.

Next Update: 2:25pm UTC

RESOLVED: Tableau Online Sign-in Degraded

6:34 AM PDT - 10/19/2018 to 7:08 AM PDT - 10/19/2018
Published on: Friday October 19th, 2018 - 6:57 AM PDT

Update 10/19, 2:39pm UTC Engineers have implemented a solution and have confirmed the login experience is no longer degraded. We will be monitoring the environment closely and are now considering this issue resolved.

---------------------------

Tableau Engineers are currently investigating an issue with the Tableau Online environment. At this time customers may be experiencing long load times. We apologize for any inconvenience this might cause.

Next Update: 2:25pm UTC

RESOLVED: Tableau Online Sign-in Degraded

6:34 AM PDT - 10/19/2018 to 7:08 AM PDT - 10/19/2018
Published on: Friday October 19th, 2018 - 6:57 AM PDT

Update 10/19, 2:39pm UTC Engineers have implemented a solution and have confirmed the login experience is no longer degraded. We will be monitoring the environment closely and are now considering this issue resolved.

---------------------------

Tableau Engineers are currently investigating an issue with the Tableau Online environment. At this time customers may be experiencing long load times. We apologize for any inconvenience this might cause.

Next Update: 2:25pm UTC

RESOLVED: Tableau Online Sign-in Degraded

6:34 AM PDT - 10/19/2018 to 7:08 AM PDT - 10/19/2018
Published on: Friday October 19th, 2018 - 6:57 AM PDT

Update 10/19, 2:39pm UTC Engineers have implemented a solution and have confirmed the login experience is no longer degraded. We will be monitoring the environment closely and are now considering this issue resolved.

---------------------------

Tableau Engineers are currently investigating an issue with the Tableau Online environment. At this time customers may be experiencing long load times. We apologize for any inconvenience this might cause.

Next Update: 2:25pm UTC

RESOLVED: Tableau Online Sign-in Degraded

6:34 AM PDT - 10/19/2018 to 7:08 AM PDT - 10/19/2018
Published on: Friday October 19th, 2018 - 6:57 AM PDT

Update 10/19, 2:39pm UTC Engineers have implemented a solution and have confirmed the login experience is no longer degraded. We will be monitoring the environment closely and are now considering this issue resolved.

---------------------------

Tableau Engineers are currently investigating an issue with the Tableau Online environment. At this time customers may be experiencing long load times. We apologize for any inconvenience this might cause.

Next Update: 2:25pm UTC

RESOLVED: Tableau Online Sign-in Degraded

6:34 AM PDT - 10/19/2018 to 7:08 AM PDT - 10/19/2018
Published on: Friday October 19th, 2018 - 6:57 AM PDT

Update 10/19, 2:39pm UTC Engineers have implemented a solution and have confirmed the login experience is no longer degraded. We will be monitoring the environment closely and are now considering this issue resolved.

---------------------------

Tableau Engineers are currently investigating an issue with the Tableau Online environment. At this time customers may be experiencing long load times. We apologize for any inconvenience this might cause.

Next Update: 2:25pm UTC

COMPLETE: Maintenance – Tableau Online US-East-1 environment 

5:00 PM PDT - 10/16/2018 to 7:08 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 1:49 PM PDT

Update 2:08am UTC:
The scheduled maintenance and upgrade to the Tableau Online US-East-1 environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page for additional details.

-------------------

The Tableau US-East-1 environment will undergo a scheduled maintenance on Tuesday, October 17, from 12:00am UTC to 4:00am UTC while we upgrade to Tableau Online 2018.3. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade. 

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.

COMPLETE: Maintenance – Tableau Online US-East-1 environment 

5:00 PM PDT - 10/16/2018 to 7:08 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 1:49 PM PDT

Update 2:08am UTC:
The scheduled maintenance and upgrade to the Tableau Online US-East-1 environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page for additional details.

-------------------

The Tableau US-East-1 environment will undergo a scheduled maintenance on Tuesday, October 17, from 12:00am UTC to 4:00am UTC while we upgrade to Tableau Online 2018.3. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade. 

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.

COMPLETE: Maintenance – Tableau Online US-East-1 environment 

5:00 PM PDT - 10/16/2018 to 7:08 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 1:49 PM PDT

Update 2:08am UTC:
The scheduled maintenance and upgrade to the Tableau Online US-East-1 environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page for additional details.

-------------------

The Tableau US-East-1 environment will undergo a scheduled maintenance on Tuesday, October 17, from 12:00am UTC to 4:00am UTC while we upgrade to Tableau Online 2018.3. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade. 

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.

COMPLETE: Maintenance – Tableau Online 10AY environment

5:00 PM PDT - 10/16/2018 to 7:44 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 1:49 PM PDT

Update 2:44am UTC:
The scheduled maintenance and upgrade to the Tableau Online 10AY environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page for additional details.

---------------------

The Tableau 10AY environment will undergo a scheduled maintenance on Tuesday, October 17, from 12:00am UTC to 4:00am UTC while we upgrade to Tableau Online 2018.3. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade. 

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.

COMPLETE: Maintenance – Tableau Online 10AY environment

5:00 PM PDT - 10/16/2018 to 7:44 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 1:49 PM PDT

Update 2:44am UTC:
The scheduled maintenance and upgrade to the Tableau Online 10AY environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page for additional details.

---------------------

The Tableau 10AY environment will undergo a scheduled maintenance on Tuesday, October 17, from 12:00am UTC to 4:00am UTC while we upgrade to Tableau Online 2018.3. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade. 

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.

COMPLETE: Maintenance – Tableau Online 10AY environment

5:00 PM PDT - 10/16/2018 to 7:44 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 1:49 PM PDT

Update 2:44am UTC:
The scheduled maintenance and upgrade to the Tableau Online 10AY environment is now complete.

To learn more about the features coming in this release, visit the Tableau Online - What's New page for additional details.

---------------------

The Tableau 10AY environment will undergo a scheduled maintenance on Tuesday, October 17, from 12:00am UTC to 4:00am UTC while we upgrade to Tableau Online 2018.3. There is no anticipated customer impact during this maintenance window and users should expect normal functionality throughout this upgrade. 

To learn more about the features coming in this release, visit the Tableau Online - Coming Soon page. Next update will be posted to Trust upon maintenance completion or if new information becomes available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

4:00 PM PDT - 10/16/2018 to 7:30 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:38 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

4:00 PM PDT - 10/16/2018 to 7:30 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:38 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

4:00 PM PDT - 10/16/2018 to 7:30 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:38 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

4:00 PM PDT - 10/16/2018 to 7:30 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:38 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

4:00 PM PDT - 10/16/2018 to 7:30 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:38 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

CLOSED: Tableau Maps Degraded

12:07 AM PDT - 10/16/2018 to 9:55 AM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 7:08 AM PDT

Closed 4:55pm UTC The Tableau Maps team have identified the issue to be related to a known issue ID #818211 . Please see the following article for workarounds and to track upates to the issue. Tableau Maps with Custom Poloygons Load as One Color or are Incorrectly Drawn.

-----------------------

Update 4:10pm UTC The team continues working hard to resolve the issue. There are no new updates at this time.

Next update at 5:10pm UTC or sooner if information is available.

-----------------------

Update 3:10pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update at 4:10pm UTC or sooner if information is available.

-----------------------

Update 2:40pm UTC Tableau engineers continue to investigate and work to mitigate the issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update at 3:10pm UTC or sooner if information is available.

-----------------------

The Map Service is currently in a degraded state. During this time, maps within vizzes may not load. Tableau engineers are currently engaged to restore full functionality.

Next update at 2:40pm UTC or sooner if information is available.

CLOSED: Tableau Maps Degraded

12:07 AM PDT - 10/16/2018 to 9:55 AM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 7:08 AM PDT

Closed 4:55pm UTC The Tableau Maps team have identified the issue to be related to a known issue ID #818211 . Please see the following article for workarounds and to track upates to the issue. Tableau Maps with Custom Poloygons Load as One Color or are Incorrectly Drawn.

-----------------------

Update 4:10pm UTC The team continues working hard to resolve the issue. There are no new updates at this time.

Next update at 5:10pm UTC or sooner if information is available.

-----------------------

Update 3:10pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update at 4:10pm UTC or sooner if information is available.

-----------------------

Update 2:40pm UTC Tableau engineers continue to investigate and work to mitigate the issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update at 3:10pm UTC or sooner if information is available.

-----------------------

The Map Service is currently in a degraded state. During this time, maps within vizzes may not load. Tableau engineers are currently engaged to restore full functionality.

Next update at 2:40pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

12:00 AM PDT - 10/16/2018 to 3:59 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:36 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

12:00 AM PDT - 10/16/2018 to 3:59 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:36 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

12:00 AM PDT - 10/16/2018 to 3:59 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:36 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

12:00 AM PDT - 10/16/2018 to 3:59 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:36 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

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Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

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Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

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Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

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Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

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Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

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Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

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Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

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Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

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Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

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Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.

RESOLVED: Tableau Online (UW2b,10AZ, & Dub01) Degraded | Extract Refresh Failures

12:00 AM PDT - 10/16/2018 to 3:59 PM PDT - 10/16/2018
Published on: Tuesday October 16th, 2018 - 10:36 PM PDT

RESOLVED 10/17, 2:00am UTC The hotfix has been deployed across affected pods to mitigate the issue with extract refresh failures. We are closely monitoring the health of the environment. At this time, we consider this issue resolved.

---------------------------

Update 10/17, 12:00am UTC Engineers are continuing to deploy the hotfix across affected pods to mitigate the issue with extract refresh failures. Users experiencing extract refresh failures can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. Once complete, we will be closely monitoring the health of the environment.

Next update 10/17, 5:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 9:00pm UTC Teams have investigated the root cause of the issue and will be releasing a hotfix to mitigate the extract refresh failures occurring.

Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/17, 12:00am UTC or sooner if information is available.

---------------------------

Update 10/16, 4:00pm UTC The team continues working hard to resolve the extract refresh issues. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We apologize for any inconvenience this may cause.

Next update 10/16, 8:00pm UTC or sooner if information is available.

---------------------------

Update 5:00am UTC The team continues working hard to resolve the extract refresh issues. There are no new updates at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 10/16, 4:00pm UTC or sooner if information is available.

---------------------------

Update 1:00am UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 5:00am UTC or sooner if information is available.

---------------------------

Update 12:00pm UTC The team is working hard to resolve the extract refresh issues. We have no new updates to provide at this time. Affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue.

Next update 1:00am UTC or sooner if information is available.

---------------------------

Update 11:00pm UTC Engineers continue to work on implementing and testing the mitigation for the extract refresh issues. During this time, affected users can automate refreshes using the Tableau Bridge or manually refresh their data using Tableau Desktop to work around this issue. We thank you for your patience while our team continues to work to bring these affected pods back into a healthy state.

Next update 12:00pm UTC or sooner if information is available.

---------------------------

Update 10:00pm UTC Tableau Online Engineers are implementing mitigation for the extract refresh failures on the 10az, US-West-2b, EU-West-1a, and dub01 pods.

Next update 11:00pm UTC or sooner if information is available.

---------------------------

Update 9:00pm UTC Tableau Online Engineers are continuing to investigate the extract refresh failures on the US-WEST-2b, 10AZ, EU-West-1a, and Dub01 pods.

Next update 10:00pm UTC or sooner if information is available.

---------------------------

Update 7:30pm UTC Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause.

Next update 8:30pm UTC or sooner if information is available.

---------------------------

Update 6:30pm UTC Engineers continue to investigate the root cause of the issue and work towards implementing a mitigating the degradation. We apologize for any inconvenience this may cause.

Next update 7:30pm UTC or sooner if information is available.

---------------------------

Tableau Online UW2B, 10AZ, & Dub01 are experiencing extract refresh failures. The Tableau Online Engineers are currently investigating the issue.

Next update 6:30pm UTC or sooner if information is available.