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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing errors in the Tableau Cloud United States - West - (10AZ) pod was successful. This incident is now considered resolved.
Posted Sep 19, 2023 - 00:10 UTC
Monitoring
Tableau Engineers are continuing to investigate the errors users may be experiencing and have identified a network issue to be the cause. We are seeing reduced impact for our customers after a mitigation was put in place, though users may still experience latency or errors while using Tableau Cloud services.
Posted Sep 18, 2023 - 20:17 UTC
Identified
Tableau Engineers have identified an issue causing errors within Tableau Cloud United States - West - (10AZ) pod. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Posted Sep 18, 2023 - 19:30 UTC
This incident affected: Tableau Cloud (United States - West - (10AZ)).