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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing an outage in Dub01 and US-East-A pods was successful. This incident is now considered resolved.
Posted Oct 04, 2023 - 17:29 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing an outage in Dub01 and US-East-A pods. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Oct 04, 2023 - 17:16 UTC
Identified
Tableau Engineers have identified the issue causing the Tableau Cloud outage in Dub01 and US-East-A pods. Engineers continue to work on the solution to mitigate user impact. We thank you for your patience; our next update will be when new information becomes available.
Posted Oct 04, 2023 - 16:56 UTC
Investigating
Tableau Engineers are investigating an issue within Dub01 and UEAA pods that is causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Oct 04, 2023 - 14:44 UTC
This incident affected: Tableau Cloud (Europe - Ireland - (DUB01), United States - East - (prod-useast-a)).