Tableau Engineers have confirmed that the solution put in place to mitigate the issue preventing users from logging into newly created sites as well as new users to logging to existing sites in Tableau Online was successful. A limited number of users and sites might still encounter issues but this is actively being addressed. This incident is now considered resolved.
Posted Nov 21, 2019 - 19:58 UTC
Tableau Engineers have identified a problem that is preventing users from logging into newly created sites and/or new users added to existing sites in Tableau Online. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
Posted Nov 21, 2019 - 19:30 UTC
This incident affected: Tableau Online (Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), United States - East - (useast-1), United States - East - (prod-useast-a), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).