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10AY Extract Refresh Failures
Incident Report for Tableau External
This incident has been resolved.
Posted Nov 04, 2020 - 18:41 UTC
We are aware of an issue on the 10AY environment where a small number of customers may see issues with loading some views or refreshing extracts.
The fastest way to resolve this issue is for impacted customers to republish both workbooks and data sources.
You can find step-by-step instructions for how to Publish a Workbook and Publish a Datasource in Tableau Help.
We apologize for any inconvenience this may cause.
Posted Nov 02, 2020 - 02:17 UTC
This incident affected: Tableau Online (United States - West - (10AY)).