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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing some users to be unable to log in to Tableau Cloud or Tableau Public was successful. This incident is now considered resolved.
Posted Sep 20, 2023 - 23:56 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing login failures in Tableau Cloud and Tableau Public. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Sep 20, 2023 - 23:34 UTC
Investigating
Tableau Engineers are investigating an issue within Tableau Cloud and Tableau Public that may be preventing users from signing in. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Sep 20, 2023 - 23:10 UTC
This incident affected: Tableau Public (Tableau Public) and Tableau Cloud (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).