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Tableau Engineers have confirmed that the solution put in place to mitigate the issue that had caused impact for our users in Tableau Cloud was successful. This incident is now considered resolved.
Posted Oct 05, 2023 - 07:25 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing impact for our users in Tableau Cloud. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Oct 05, 2023 - 06:26 UTC
Update
Tableau Engineers continue to investigate an issue within Tableau Cloud that may be causing an impact for our users. Some users may see intermittent errors while loading dashboards or downloading content. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Oct 05, 2023 - 01:21 UTC
Update
Tableau Engineers continue to investigate an issue within Tableau Cloud pods US-East-B, US-West-2B, 10AY, and US-East-1 that is causing an impact for our users. Some users may see intermittent errors while loading dashboards or downloading content. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Oct 04, 2023 - 22:03 UTC
Investigating
Tableau Engineers are investigating an issue within Tableau Cloud pods US-East-B and US-West-2B that is causing an impact for our users. Some users may see intermittent errors while loading dashboards or downloading content. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Oct 04, 2023 - 19:16 UTC
This incident affected: Tableau Cloud (Asia Pacific - Japan - (prod-apnortheast-a), United States - East - (useast-1), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).