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Tableau Engineers have isolated the issue on Dub01 and implemented a solution to mitigate the degradation and restore functionality has been implemented. At this time, this issue is being considered resolved.
Posted Feb 12, 2019 - 06:06 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online Dub01 environment. There are no additional details at this time. Next update at 11:30pm PT or sooner if new information becomes available.
Posted Feb 12, 2019 - 06:35 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online Dub01 environment. There are no additional details at this time. Next update at 10:30pm PT or sooner if new information becomes available.
Posted Feb 12, 2019 - 05:39 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. At this time US-West-2B has been resolved. We are still investigating the DUB01 environment. Next update at 9:30pm PT or sooner if new information becomes available.
Posted Feb 12, 2019 - 04:25 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 8:30pm PT or sooner if new information becomes available.
Posted Feb 12, 2019 - 03:51 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 7:30pm PT or sooner if new information becomes available.
Posted Feb 12, 2019 - 02:30 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 6:30pm PT or sooner if new information becomes available.
Posted Feb 12, 2019 - 01:30 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 5:30pm PT or sooner if new information becomes available.
Posted Feb 12, 2019 - 00:30 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. There are no additional details at this time. Next update at 4:30pm PT or sooner if new information becomes available.
Posted Feb 11, 2019 - 23:30 UTC
Update
Tableau Engineers continue to investigate the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B and Dub01 environments. Engineers are working hard to mitigate the impact on our users and implement a solution as quickly as possible. Next update at 3:30pm PT or if new information becomes available.
Posted Feb 11, 2019 - 22:30 UTC
Update
Tableau Engineers are engaged and investigating the issue where users may be experiencing high latency or viz load failures in the Tableau Online US-West-2B environment. We are working to mitigate the impact on our users and implement a solution as quickly as possible. Next update at 2:30pm PT or if new information becomes available.
Posted Feb 11, 2019 - 22:13 UTC
Investigating
Tableau Engineers are currently investigating an issue with Tableau Online UW2B. At this time users may users may experience slow loading vizzes and receive Service Unavailable responses.
Posted Feb 11, 2019 - 18:42 UTC
This incident affected: Tableau Cloud (Europe - Ireland - (DUB01), United States - West - (UW2B)).