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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing an infinite spinner when rendering a viz in the US-East-1 Tableau Online Pod was successful. This incident is now considered resolved.
Posted Aug 02, 2019 - 18:30 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing an infinite spinner when rendering a viz in the US-East-1 Tableau Online Pod. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Aug 02, 2019 - 17:41 UTC
Update
Tableau Engineers are continuing to work on this issue. We are taking all necessary steps to restore functionality and apologize for any inconvenience this might cause. Next Update: 6:20PM UTC
Posted Aug 02, 2019 - 17:23 UTC
Update
Tableau Engineers are continuing to investigate the issue with infinite spinners when rendering viz loads. At this time we do not have any additional updates. We apologize for any inconvenience this might cause. Next Update: 5:17PM UTC
Posted Aug 02, 2019 - 16:47 UTC
Identified
We have been made aware of a potential issue within Tableau Online that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be at 5:05 PM UTC or if new information becomes available.
Posted Aug 02, 2019 - 16:05 UTC
This incident affected: Tableau Cloud (United States - East - (useast-1)).