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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing an impact for our users within US East Region was successful. This incident is now considered resolved.
Posted Dec 08, 2021 - 06:39 UTC
Monitoring
At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Dec 08, 2021 - 00:33 UTC
Update
Third party Engineers have identified the root cause of this incident and are currently working towards mitigation. Core services are functioning normally at this time. We thank you for your patience our next update will be when new information becomes available.
Posted Dec 07, 2021 - 20:40 UTC
Update
Third party Engineers have identified the root cause of this incident and are currently working towards mitigation. We continue to see signs of improvement but still do not have an ETA for full recovery at this time. We thank you for your patience our next update will be when new information becomes available.
Posted Dec 07, 2021 - 19:27 UTC
Identified
Third party services are showing signs of improvement but we still do not have an ETA for full recovery at this time. We thank you for your patience our next update will be when new information becomes available.
Posted Dec 07, 2021 - 18:25 UTC
Investigating
Tableau Engineers are investigating a potential issue within US East Region due to a third party disruption that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Dec 07, 2021 - 17:27 UTC
This incident affected: Tableau Cloud (United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b)).