Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
Tableau Online UE1
Incident Report for Tableau External
Resolved
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing causing users to encounter an error message or long loading times when accessing views in the US-East-1 - North Virginia environment was successful. This incident is now considered resolved.
Posted Apr 11, 2019 - 15:08 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing users to encounter an error message or long loading times when accessing views in the US-East-1 - North Virginia environment. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update at 03:10pm PT or sooner if new information becomes available.
Posted Apr 11, 2019 - 14:37 UTC
Update
We appreciate your patience as Tableau Engineers continue to investigate the issue where users are encountering error messages or long loading times when accessing views in the US-East-1 - North Virginia environment. There are no additional details at this time. Next update at 02:45pm UTC or sooner if new information becomes available.
Posted Apr 11, 2019 - 14:14 UTC
Update
Tableau Engineers are engaged and investigating the issue where users are occasionally encountering error messages and long loading times when accessing views in the US-East-1 - North Virginia environment. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 02:15pm UTC or sooner if new information becomes available.
Posted Apr 11, 2019 - 13:46 UTC
Investigating
We have been made aware of a potential issue within Tableau Online UE1 that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be at 01:45pm UTC or sooner if new information becomes available.
Posted Apr 11, 2019 - 13:20 UTC
This incident affected: Tableau Online (United States - East - (useast-1)).