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Tableau Cloud Degradation
Incident Report for Tableau External
Resolved
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing emails to fail to send in Tableau Cloud was successful. This incident is now considered resolved.
Posted Dec 22, 2023 - 08:40 UTC
Update
Tableau Engineers continue to work on a solution to mitigate the issue causing emails to fail to send in Tableau Cloud. We thank you for your patience; our next update will be when new information becomes available.
Posted Dec 22, 2023 - 08:01 UTC
Identified
Tableau Engineers have identified the issue causing Emails to fail to send in Tableau Cloud. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Posted Dec 22, 2023 - 06:34 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Online that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Dec 22, 2023 - 05:42 UTC
This incident affected: Tableau Cloud (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).