Your pod is shown in the first portion of the site URL after signing in. Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
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Tableau Engineers have confirmed that the solution put in place to mitigate this issue where some users were unable to use published extracts was successful. This incident is now considered resolved.
Posted Mar 11, 2023 - 17:55 UTC
Update
Tableau engineers are continuing their work on implementing a fix. We appreciate your patience. Our next update will be when new information becomes available.
Posted Mar 11, 2023 - 03:34 UTC
Identified
Tableau Engineers have identified the cause of this issue. We are currently working to implement the fix to all Tableau Cloud users. We thank you for your patience; our next update will be when new information becomes available.
Posted Mar 10, 2023 - 20:01 UTC
Investigating
Tableau Engineers are investigating an issue within Tableau Cloud pods ew1a, pdukaa, 10az, uw2b, and pdcaaa that may be causing an impact for our users. Recently modified published data source with extracts may present an error when used in desktop. As a workaround you can use these published data sources from workbook web authoring. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Mar 10, 2023 - 18:33 UTC
This incident affected: Tableau Cloud (Canada - Quebec - (prod-ca-a), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - West - (10AZ), United States - West - (UW2B)).