Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: is the United States - West (10AZ) pod.

For service status related to Licensing and Registration, Webstore and Checkout, TableauID, community forums, or customer and partner portals:
Please visit the Tableau Customer Support Trust at
Tableau Online Degradation
Incident Report for Tableau External
Tableau Engineers have confirmed that the solution put in place to mitigate the issue that was causing some connections to PostgreSQL and Amazon Athena databases to fail in Tableau Online was successful. This incident is now considered resolved.
Posted Dec 15, 2021 - 01:22 UTC
Tableau Engineers are investigating a potential issue within Tableau Online that may be causing an impact for our users. Impacted users will not be able to use Tableau Prep when connecting to PostgreSQL databases, or Amazon Athena in AWS. We have identified the cause of the issue and are actively working to mitigate the problem. We thank you for your patience; our next update will be when new information becomes available.
Posted Dec 14, 2021 - 01:44 UTC
This incident affected: Tableau Online (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).