Your pod is shown in the first portion of the site URL after signing in. Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.
For service status related to Licensing and Registration, Webstore and Checkout, TableauID, community forums, or customer and partner portals: Please visit the Tableau Customer Support Trust at https://cs-trust.ea.tableau.com.
Get email notifications whenever Tableau External creates, updates or resolves an incident.
Get text message notifications whenever Tableau External creates or resolves an incident.
Tableau Engineers have confirmed that the solution put in place to mitigate the login issues on the EW1A Tableau Online environment was successful. This incident is now considered resolved.
Posted Jul 15, 2020 - 16:22 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing some Tableau Online users to experience latency or an error message when signing into the EW1A Tableau Online environment. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Jul 15, 2020 - 14:13 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Online that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Jul 15, 2020 - 13:52 UTC
This incident affected: Tableau Cloud (Europe - Ireland - (EW1A)).