Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.

For service status related to Licensing and Registration, Webstore and Checkout, TableauID, community forums, or customer and partner portals:
Please visit the Tableau Customer Support Trust at https://cs-trust.ea.tableau.com.
Tableau Cloud Degradation
Incident Report for Tableau External
Resolved
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing Virtual Connections to fail within the United States - West - (UW2B) and United States - East - (prod-useast-b) regions, was successful. This incident is now considered resolved.
Posted Jan 06, 2024 - 05:24 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing Virtual Connections to fail within the United States - West - (UW2B) and United States - East- (prod-useast-b) regions. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Jan 06, 2024 - 04:43 UTC
Investigating
The mitigation did not resolve the issue causing Virtual Connections to fail. Tableau Engineers are continuing their investigation at this time. This is affecting the United States - West - (UW2B) and United States - East - (prod-useast-b) regions. We thank you for your patience; our next update will be when new information becomes available.
Posted Jan 06, 2024 - 00:25 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing Virtual Connections to fail within the United States - West - (UW2B) region. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Jan 05, 2024 - 23:42 UTC
Investigating
Tableau Engineers are investigating a potential issue causing Virtual Connections to fail within the United States - West - (UW2B) region. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Jan 05, 2024 - 23:25 UTC
This incident affected: Tableau Cloud (United States - East - (prod-useast-b), United States - West - (UW2B)).