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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing failures and longer than usual loading times when accessing views in the EW1A pod was successful. This incident is now considered resolved.
Posted May 13, 2019 - 14:48 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing failures and longer than usual loading times when accessing views in the EW1A pod. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted May 13, 2019 - 14:38 UTC
Investigating
Tableau Engineers are currently investigating an issue with Tableau Online EW1a. At this time users may experience failures and longer than usual loading times when accessing views. Our next update will be provided as soon as new information becomes available.
Posted May 13, 2019 - 14:12 UTC
This incident affected: Tableau Cloud (Europe - Ireland - (EW1A)).