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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing users to occasionally experience an error message in the Tableau Online Dub01 and 10AZ environments was successful. This incident is now considered resolved.
Posted Jun 03, 2021 - 10:31 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing users to occasionally experience an error message in the Tableau Online Dub01 and 10AZ environments. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Jun 03, 2021 - 10:16 UTC
Update
The issue appears to be impacting Tableau Online Dub01 as well. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
Posted Jun 03, 2021 - 07:17 UTC
Identified
Tableau Engineers have identified the problem that is causing users to occasionally encounter an error message when loading a view in the Tableau Online 10AZ. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
Posted Jun 03, 2021 - 06:05 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Online 10AZ that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Jun 03, 2021 - 05:17 UTC
This incident affected: Tableau Cloud (Europe - Ireland - (DUB01), United States - West - (10AZ)).