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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing extract refresh failures in Tableau Cloud was successful. This incident is now considered resolved.
Posted Apr 20, 2023 - 20:52 UTC
Tableau Engineers have identified the problem that is causing extract refresh errors in Tableau Online. A solution to mitigate user impact is currently being worked on. The next update will be when new information becomes available.
Posted Apr 20, 2023 - 20:21 UTC
Tableau Engineers are investigating a potential issue with refresh of extracts in Tableau Cloud that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Apr 20, 2023 - 19:11 UTC
This incident affected: Tableau Cloud (Asia Pacific - Japan - (prod-apnortheast-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).