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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing increased extract refresh queue times was successful. This incident is now considered resolved.
Posted Apr 20, 2022 - 16:10 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing delayed extract refreshes in the 10ay, ew1a, dub01, ue1, ueb, 10az, uw2b, and uea environments. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Apr 20, 2022 - 00:41 UTC
Update
Tableau Engineers continue to investigate the issue involving increased extract refresh times. Our next update will be when new information becomes available.
Posted Apr 19, 2022 - 19:07 UTC
Investigating
Tableau Engineers are investigating a potential issue within the Tableau Online environment that may be causing an increase in extract refresh queue times for some users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Apr 19, 2022 - 17:59 UTC
This incident affected: Tableau Cloud (Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).