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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing extract refresh delays in all Tableau Online environments was successful. This incident is now considered resolved.
Posted Apr 21, 2022 - 02:31 UTC
Tableau Engineers have implemented a solution to mitigate the issue causing increased extract refresh times in all environments. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Apr 20, 2022 - 21:33 UTC
Tableau Engineers are investigating a potential issue within the Tableau Online environment that may be causing an increase in the time it takes for an extract to refresh. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Apr 20, 2022 - 18:46 UTC
This incident affected: Tableau Online (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).