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Tableau Engineers have confirmed that the solution put in place to mitigate the issue which was causing impact to our users in Tableau Online was successful and the third party issue has also been mitigated. This incident is now considered resolved.
Posted Sep 01, 2021 - 00:33 UTC
Monitoring
Tableau Engineers have confirmed that the solution put in place to mitigate the issue that was causing impact to our users in Tableau Online was successful. This incident is currently in a monitoring state and we will update with new information as it becomes available.
Posted Aug 31, 2021 - 23:08 UTC
Identified
Tableau Engineers are tracking an ongoing performance degradation with a third party that may be negatively impacting Tableau Online users. We are working to investigate this issue and explore paths to resolution. We thank you for your patience; our next update will be when new information becomes available.
Posted Aug 31, 2021 - 20:15 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Online that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Aug 31, 2021 - 19:20 UTC
This incident affected: Tableau Cloud (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).