Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.

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Please visit the Tableau Customer Support Trust at https://cs-trust.ea.tableau.com.
Tableau Cloud Site Access
Incident Report for Tableau External
Resolved
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing some Tableau Cloud sites to be inaccessible was successful. This incident is now considered resolved.
Posted Mar 05, 2024 - 02:38 UTC
Update
Tableau engineers have implemented a fix that will prevent further customers from triggering this issue. Engineers will continue to work through the existing sites that have been affected and restore access.
Posted Mar 04, 2024 - 20:38 UTC
Identified
Tableau Engineers have identified an issue causing some Tableau Cloud sites to be inaccessible. A solution to mitigate user impact is currently being implemented. We thank you for your patience; our next update will be when new information becomes available.
Posted Mar 04, 2024 - 20:11 UTC
This incident affected: Tableau Cloud (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).