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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing the Tableau Cloud outage for all pods was successful. This incident is now considered resolved.
Posted Sep 20, 2023 - 19:41 UTC
Update
Tableau Engineers have identified the issue causing the Tableau Cloud outage for all pods. Engineers continue to work on the solution to mitigate user impact. We thank you for your patience; our next update will be when new information becomes available.
Tableau Public has been fully restored at this time.
Posted Sep 20, 2023 - 17:03 UTC
Identified
Tableau Engineers have identified the issue causing theTableau Cloud outage for all pods. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Posted Sep 20, 2023 - 16:21 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Cloud that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Sep 20, 2023 - 15:05 UTC
This incident affected: Tableau Public (Tableau Public) and Tableau Cloud (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).