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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing UE1 sign in failures in the US East 1 region was successful. This incident is now considered resolved.
Posted Apr 14, 2019 - 16:16 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing UE1 log in issues in the US East 1 region. At this time, normal functionality has been restored, however we will continue to monitor the situation closely. Next update at 4:15pm UTC or sooner if new information becomes available.
Posted Apr 14, 2019 - 15:45 UTC
Update
Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 3:45pm UTC or sooner if new information becomes available.
Posted Apr 14, 2019 - 15:15 UTC
Update
Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 3:15pm UTC or sooner if new information becomes available.
Posted Apr 14, 2019 - 14:46 UTC
Update
Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 2:45pm UTC or sooner if new information becomes available.
Posted Apr 14, 2019 - 14:15 UTC
Update
Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 2:15pm UTC or sooner if new information becomes available.
Posted Apr 14, 2019 - 13:49 UTC
Identified
Tableau Engineers are engaged and have identified an issue where users are unable to log into US East 1. We are working to mitigate the impact to our users and implement a solution as quickly as possible. Next update at 1:45pm UTC or sooner if new information becomes available.
Posted Apr 14, 2019 - 13:30 UTC
Investigating
We have been made aware of a potential issue within Tableau Online UE1 that may be causing an impact for our users and have begun our initial investigation. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be at 01:30pm UTC or sooner if new information becomes available.
Posted Apr 14, 2019 - 12:42 UTC
This incident affected: Tableau Cloud (United States - East - (useast-1)).