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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing customers in Tableau Cloud to experience errors when deleting users was successful. This incident is now considered resolved.
Posted Jul 06, 2023 - 03:13 UTC
Identified
Tableau Engineers have identified the source of the issue causing some of our users in Tableau Cloud to experience errors when attempting to delete a user. We are working towards a resolution and will provide an update once services have been restored.
Posted Jul 06, 2023 - 01:39 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Cloud that may be causing an impact for our users, some customers on Tableau Cloud may encounter an unknown error when attempting to delete users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Jul 05, 2023 - 23:38 UTC
This incident affected: Tableau Cloud (Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).