Tableau Trust

What pod am I on?

Your pod is shown in the first portion of the site URL after signing in.
Example: https://10az.online.tableau.com is the United States - West (10AZ) pod.

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Tableau Online degradation
Incident Report for Tableau External
Resolved
Our engineers have successfully identified the issue and have implemented a fix. This incident is now considered resolved.
Posted Sep 28, 2021 - 18:52 UTC
Update
Tableau Engineers continue to investigate the issue.
Posted Sep 28, 2021 - 15:56 UTC
Update
The issue affects connectivity between the Tableau Desktop application and Tableau Online. It potentially impacts users signing into Tableau Online from Tableau Desktop and presents the Tableau Online page instead of the expected list of data sources.
Posted Sep 28, 2021 - 14:44 UTC
Update
The issue has also been detected within EW1A, 10AY, UE1 and prod-useast-a.
Posted Sep 28, 2021 - 13:39 UTC
Update
We are continuing to investigate this issue.
Posted Sep 28, 2021 - 13:28 UTC
Update
We are still working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Sep 28, 2021 - 13:26 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Online Dub01 and prod-apnortheast-a that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Sep 28, 2021 - 12:29 UTC
This incident affected: Tableau Online (Asia Pacific - Japan - (prod-apnortheast-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), United States - East - (useast-1), United States - East - (prod-useast-a)).