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Tableau Engineers have confirmed that the solution put in place to mitigate the issue preventing user accounts with MFA enabled from logging in was successful. This incident is now considered resolved.
Posted Dec 14, 2022 - 02:52 UTC
Tableau Engineers are investigating an issue within Tableau Online that is preventing some users from logging in. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Dec 14, 2022 - 02:01 UTC
This incident affected: Tableau Cloud (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).