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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing some Tableau Online users to see failures in rendering project content in the Explore pane in the UE1 Tableau Online environment was successful. This incident is now considered resolved.
Posted Oct 03, 2019 - 22:16 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing some Tableau Online users to see failures in rendering project content in the Explore pane in the UE1 Tableau Online environment. At this time, normal functionality has been restored to the Explore pane, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Oct 03, 2019 - 21:46 UTC
Identified
Tableau Engineers have identified the problem that is causing some Tableau Online users to see failures in rendering project content in the Explore pane in the US-East-1 Tableau Online environment. A solution to mitigate user impact is currently being worked on. Next update will be when new information becomes available.
Posted Oct 03, 2019 - 20:03 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing some Tableau Online users to see failures in rendering project content in the Explore pane in the US-East-1 Tableau Online environment. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Oct 03, 2019 - 19:25 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Online that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Oct 03, 2019 - 18:28 UTC
This incident affected: Tableau Cloud (United States - East - (useast-1)).