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Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing some users to experience impact when using Tableau Prep or Bridge services in Tableau Cloud environments ANAA, Dub01, UKA, UE1 was successful. This incident is now considered resolved.
Mar 5, 08:21 UTC
Identified -
Tableau Engineers have identified the issue causing some users to experience impact when using Tableau Prep or Bridge services in Tableau Cloud environments ANAA, Dub01, UKA, UE1. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Mar 5, 04:53 UTC
Investigating -
Tableau Engineers are investigating a potential issue within the Tableau Cloud PODs ANAA, Dub01, UKA, UE1 that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Mar 5, 04:10 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing some Tableau Cloud sites to be inaccessible was successful. This incident is now considered resolved.
Mar 5, 02:38 UTC
Update -
Tableau engineers have implemented a fix that will prevent further customers from triggering this issue. Engineers will continue to work through the existing sites that have been affected and restore access.
Mar 4, 20:38 UTC
Identified -
Tableau Engineers have identified an issue causing some Tableau Cloud sites to be inaccessible. A solution to mitigate user impact is currently being implemented. We thank you for your patience; our next update will be when new information becomes available.
Mar 4, 20:11 UTC